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    Premium mountain home roof in Western North Carolina

    Roofing & Construction in Franklin, NC Built for Western North Carolina Mountain Homes.

    Roof repair, replacement, and custom builds for mountain homes in Franklin, Highlands, Cashiers and Sylva — with a written scope and price before any work starts.

    4.8★Google · 158 Reviews
    Licensed & Insured
    • 4.8★ Google158 verified homeowner reviews
    • Licensed & insuredNC general contractor · CertainTeed ShingleMaster
    • Based in FranklinCrews working across Western North Carolina

    Quick answer

    Who is Highlander Building Services?

    Highlander Building Services, Inc. is a roofing and construction company based at 1511 Highlands Road, Franklin, NC 28734. Our roofers in Franklin, NC handle roof repair, roof replacement, metal roofing, gutters, and custom construction, and we are the roofing company serving Highlands, Cashiers and Sylva from two walk-in showrooms.

    • Roofing, exteriors, and construction under one contractor
    • Serving Western North Carolina mountain towns
    • Call 828-524-7773 for a direct answer
    • Estimates scoped on site
    Roofing · Construction

    Choose Your Path. The Standard Stays the Same.

    Standing seam at 4,000 feet or a ground-up addition in Franklin. The process is identical: certified materials, a documented written scope, and one named contact from first visit to final walkthrough.

    Standing seam metal roof on a Western North Carolina mountain home — Highlander Building Services
    Roofing DivisionOur Foundation
    Est. 2017
    4.8★Google Rating
    CertainTeedShingleMaster Credentialed

    Mountain-Grade Roofing

    We keep water out of mountain homes with systems specified for your elevation, wind zone, and moisture exposure.

    Explore Roofing
    Construction project representing Highlander Building Services design-build services in Western North Carolina
    Construction DivisionOur Craftsmanship
    Licensed GC
    GCLicensed Contractor

    Premium Home Construction

    We add and rebuild living space on mountain lots with one licensed contractor holding the schedule and the scope.

    Explore Construction
    Roofing · Construction

    Your project shouldn't be split across multiple companies and conflicting schedules. With Highlander, you get one standard across every division.

    Planning a build? Start with design and planning.

    What Western NC homeowners say

    Published customer reviews, quoted word for word. Every one links to its source.

    • I had a great experience with Highlander Roofing. They were very responsive, showed up when they said they would and did great work fixing the gutters on my house. Very professional and appreciate how easy they were to work with!
      Claire ProctorSeptember 2026 (approx.)Guttersvia Google(opens in a new tab)
    • We are very pleased with the new roof and new gutters that Highlander installed on our cabin. Everyone was very nice and even with all the recent rain, completed our work in timely fashion.
      David ChristopherAugust 2026 (approx.)Roof replacementGuttersvia Google(opens in a new tab)
    • Highlander Roofing is an exceptional company that truly stands out for their kindness and generosity. They go above and beyond, especially in helping the elderly in our community. Their team is always punctual and professional, showing genuine care for each project. They offer fair pricing and deliver high-quality work, making them a reliable choice for any roofing needs. I highly recommend Highlander Roofing for their commitment to both their craft and their community!
      Candy WoodSeptember 2025 (approx.)via Google(opens in a new tab)
    • We had a gutter leak and needed a downspout on the second story of our home. Highlander roofing came out quickly, quoted us a fair price and then installed the gutter soon after. Everyone we've dealt with has been kind, professional and knowledgeable. We will absolutely use them again and recommend to anyone needing work done!!
      Lorrie ContinoFebruary 2024Guttersvia Google(opens in a new tab)
    • When you call, ask for Juan & Javo crew. Their crew installed a metal roof on our home and their craftsmanship was excellent. Highly recommended.
      Zary MJanuary 2024Metal roofingvia Google(opens in a new tab)
    • Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team!
      Willard ArmesJanuary 2024Storm damageRoof replacementvia Google(opens in a new tab)
    • We contracted Highlander Roofing to replace our existing shingle roof with new metal roofing. They did a great job and kept us updated throughout the process. We would highly recommend them.
      Nate YoderOctober 2023Metal roofingRoof replacementvia Google(opens in a new tab)
    • When we realized the 20+ year old roofs of our house and separate workshop needed to be replaced, we interviewed two roofing companies. Following Braden's presentation, we were convinced that we were totally comfortable ONLY with Highlander. Braden did a wonderful job presenting the options for our roofs, and his professional style and thorough description of how the project would be handled, made selecting Highland for this project an easy choice! And we were not disappointed. This large project was completed in 3 days, and there is not one aspect of this project that was not done to perfection. Javier, owner of the company performing the work, was an excellent supervisor of his work crew. All members of the work crew did a great job. In the course of the work none of our plants were damaged, and they did a very thorough job cleaning the property of debris and nails before they left. And the final result was examined carefully by Joel, Highlander's supervisor. Grade A++. We would highly recommend Highlander Roofing to anyone needing a roof replacement. We have encountered few companies and contractors who perform at their level.
      Jerry BrooksAugust 2023Roof replacementvia Google(opens in a new tab)
    • We opted for the shingle roof. Josh came out and gave an estimate. It included metal and shingle roofs and other additional upgrades and options. The estimate was very thorough and was exactly what the project ended up costing us. And the quality of work is out of this world! I would recommend them over and over again. All of the staff at their sales office are super friendly and knowledgeable with samples of all their products and upgrades in the show room. I don t have any other offers to compare their prices too but the cost seemed very fair for the high quality of work done. I would highly recommend them.
      Erik M.December 2019Roof replacementMetal roofingvia HomeAdvisor(opens in a new tab)
    • Josh and his crew are fantastic and I highly recommend this company for their conscientious approach and speed in service delivery. I sustained a 5-in hole in my garage roof in Dillsboro(long story) and called Highlander in some desperation given rain that evening in the forecast. Josh came by that morning, scoped the job, and then swung by with a crew that same afternoon and replaced the plywood between the rafters and matched the shingles in a seamless job, then cleaned up so well you couldn't tell they had been there. I can't thank the team at Highlander Roofing enough - they are my roofer from here on!
      J H.April 2019 · Dillsboro, NCStorm damageRoof repairvia HomeAdvisor(opens in a new tab)
    Local Service Area

    Serving Franklin, Highlands, Cashiers, Sylva & Western North Carolina.

    Highlander is a Western NC roofing and construction company built around a specific footprint — the mountain communities we can reach fast, know intimately, and stand behind long after the last nail is driven. Below are the towns and counties our crews cover from our Franklin base.

    Nearby Mountain Communities

    Don't see your town? If it's within our Western NC footprint, we likely serve it — call (828) 524-7773.

    Serving 8 primary counties across the Western North Carolina mountains.

    View Full Service Territory
    Common Questions

    Answers Before You Pick Up the Phone.

    Short answers to the questions homeowners ask most. For anything specific to your property, call us or send a message and we will answer plainly.

    Highlander provides a full range of roofing services across Western NC — including roof repair, roof replacement, metal roofing, gutters, skylights, and storm damage response. Every system is specified for mountain elevation, wind exposure, and moisture conditions.

    Yes. Our crews handle everything from a single leak or failed pipe boot on a residential roof to full tear-off and roof replacement for mountain homes. We diagnose the actual problem first — if a targeted roof repair in Western North Carolina will protect the home, that's what we recommend rather than a replacement you don't need.

    Yes. Metal roofing options are among our most-installed systems for Western NC mountain homes. We install standing seam and exposed-fastener metal roofing with flashing details, fastening schedules, and underlayments sized for high-elevation wind, snow, and ice loading. For a deeper comparison, see our guide to metal vs. shingle roofs in Western NC.

    Yes. Franklin is our home base, and we regularly work in Highlands, Cashiers, Sylva, Waynesville, Bryson City, Hayesville, Murphy, and the surrounding mountain communities including Scaly Mountain, Otto, and Lake Glenville. See our guide to the best roofing materials for Highlands NC for a local material breakdown.

    Yes. Highlander is a licensed North Carolina General Contractor as well as a roofing company. Explore our construction and design services, including in-house design (floor plans, elevations, material planning) and outdoor living projects.

    Contain the water safely — move belongings, place a bucket under the drip, and if you can do so safely, take a photo of the affected area. Then call us at (828) 524-7773 during business hours and we'll schedule the fastest inspection we can arrange. For an active storm event, coordinate with your insurance carrier as well.

    Call (828) 524-7773, request an inspection, or reach us through our contact form. A Highlander advisor will follow up to gather project details, confirm your service area, and schedule an on-site visit. On-site estimates for roofing and construction projects across Western NC are free.

    A two-stage approach works best for wooded WNC properties. Schedule a baseline inspection and cleaning before heavy leaf fall begins, then a follow-up after the main canopy has dropped. For a complete guide and printable schedule, see our Pre-Fall Gutter Maintenance Checklist for Mountain Homeowners.
    Gutter Season Resource

    Is your mountain home ready for fall?

    Get the Pre-Fall Gutter Checklist for WNC homeowners or request an inspection to ensure your water-management system is clear and functional before the first heavy rain.

    • 4.8★ Google · 158 reviews
    • Licensed and insured
    • Crews based in Franklin, serving Western North Carolina

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