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    Contact Highlander Building Services

    Call us, send a message, or request an estimate. A Highlander advisor — not a call center — handles every inquiry personally.

    (828) 524-7773Call Direct
    info@highlandernc.com
    Pick Your Channel

    Three ways to reach a real person in Western North Carolina.

    Choose the one that fits what you need. Each one tells you exactly what happens next.

    Fastest

    Call us

    Best for active leaks, storm damage, and anything you'd rather explain out loud.

    What happens next: A Highlander team member picks up or calls you back — no call center, no phone tree.

    (828) 524-7773
    Most Common

    Get my written estimate

    Best for a roof replacement, repair, or construction project you're ready to price.

    What happens next: We confirm your details, schedule an on-site look, and send a written scope.

    Start My Estimate
    No Pressure

    Ask a question

    Best for materials, insurance paperwork, timing, or a second opinion on a bid.

    What happens next: A written answer back within 24 hours — no appointment, no sales follow-up.

    info@highlandernc.com
    Get My Written Estimate

    Tell us the basics. We'll handle the rest on the call.

    Keep it short: who you are, how to reach you, where the property is, and what you need. A Highlander advisor reviews it and calls you back to discuss next steps.

    Personal response within 24 hours.

    By submitting this form, you agree that Highlander Building Services, Inc. may contact you by phone, text, or email about your inquiry, services, scheduling, project follow-up, and review requests. Message and data rates may apply. Reply STOP to opt out of text messages. Reply HELP for help. See our Privacy Policy.

    Why Homeowners Trust Highlander

    Personalized response within 24 hours
    Licensed GC · Fully insured · Written scope on every job
    CertainTeed ShingleMaster Credentialed Contractor
    Locally owned — Franklin, NC

    Prefer to Connect Directly?

    (828) 524-7773

    Call — a real person answers

    info@highlandernc.com

    Email — reply within 24 hours

    Guided Consultation

    More detailed project discovery

    Common Questions

    Browse the FAQ first

    Visit us

    Highlander Building Services — Franklin

    1511 Highlands Road
    Franklin, NC 28734
    (828) 524-7773
    Monday – Friday
    8:00 AM – 5:00 PM
    Saturday & Sunday
    By appointment
    Open 1511 Highlands Road, Franklin, NC 28734 in Google Maps
    Visit us

    Highlander Building Services — Sylva

    28 Cross Stitch Mountain Rd
    Sylva, NC 28779
    (828) 476-4000
    Monday – Friday
    8:00 AM – 5:00 PM
    Saturday & Sunday
    By appointment
    Open 28 Cross Stitch Mountain Rd, Sylva, NC 28779 in Google Maps
    Where We Are

    Highlander Building Services, Inc.

    A locally owned roofing and construction company based in Franklin, North Carolina, working across Macon, Jackson, Haywood, Swain, Clay, Cherokee, and Transylvania counties with in-house crews.

    Franklin Showroom · Primary

    Highlander Building Services, Inc.1511 Highlands Road, Franklin, NC 28734(828) 524-7773Monday – Friday, 8:00 AM – 5:00 PM
    Get directions

    Sylva Showroom

    Highlander Building Services, Inc.28 Cross Stitch Mountain Rd, Sylva, NC 28779(828) 476-4000Monday – Friday, 8:00 AM – 5:00 PM
    Get directions
    • info@highlandernc.com

    • Licensed North Carolina general contractor (NC GC #87668) · Fully insured · CertainTeed ShingleMaster credentialed

    Open 1511 Highlands Road, Franklin, NC 28734 in Google Maps
    See Service Areas Franklin, NC

    Office Hours

    Monday
    8:00 AM – 5:00 PM
    Tuesday
    8:00 AM – 5:00 PM
    Wednesday
    8:00 AM – 5:00 PM
    Thursday
    8:00 AM – 5:00 PM
    Friday
    8:00 AM – 5:00 PM
    Saturday
    Closed
    Sunday
    Closed

    Call us directly

    During working hours you'll reach our own team. If we're on a roof, leave a message and we'll return it.

    Messages & forms

    Every inquiry gets a personal response — typically within one business day, never longer than 24 hours.

    Weekend appointments

    Available by arrangement when your schedule or an active leak demands it.

    Not sure if we cover your town?

    We work across Western North Carolina from Franklin and Highlands to Sylva, Cashiers, Waynesville, Murphy, and Bryson City. Every town we serve has its own page with local project photos and pricing context.

    Browse All TownsCall to Confirm
    Local Service Area

    Serving Franklin, Highlands, Cashiers, Sylva & Western North Carolina.

    Highlander is a Western NC roofing and construction company built around a specific footprint — the mountain communities we can reach fast, know intimately, and stand behind long after the last nail is driven. Below are the towns and counties our crews cover from our Franklin base.

    Also Serving

    Nearby Mountain Communities

    Don't see your town? If it's within our Western NC footprint, we likely serve it — call (828) 524-7773.

    Serving 8 primary counties across the Western North Carolina mountains.

    View Full Service Territory
    Ready to Start?

    Your project deserves a real partner.

    Tell us what's going on and a Highlander advisor will follow up personally — no obligation, no sales pressure.

    Request My Estimate(828) 524-7773
    • 4.8★ Google · 158 reviews
    • Licensed and insured
    • Crews based in Franklin, serving Western North Carolina

    See the towns we serve

    Connect With Highlander

    Follow along for recent work, community involvement, and roofing & construction insights from across Western North Carolina.