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    Outdoor living space at a mountain home in Western North Carolina
    Outdoor Living · Western North Carolina

    Retaining Walls, Steps and Walkways for Sloped Lots

    Almost every outdoor project in Western North Carolina starts by holding back a hillside. Highlander builds retaining walls, terraces, steps and walkways as part of its outdoor living work, with the drainage behind the wall treated as seriously as the face of it.

    Quick answer

    What retaining wall and hardscape work does Highlander do?

    Segmental block, natural boulder and timber retaining walls with proper drainage and backfill, terraced grades for patios and yards, stone and paver walkways, steps and landings, and the French drains and downspout routing that keep water off the wall and away from the house. Taller walls are engineered when the grade requires it.

    • Block, boulder and timber retaining walls with drainage behind them
    • Terraces, steps, landings and walkways
    • Engineering and permits on walls that need them
    Scope

    What we build

    Walls and paths that make a sloped lot usable, built to move water rather than hold it.

    • Segmental concrete block retaining walls with geogrid reinforcement where the height calls for it
    • Natural boulder and stacked-stone walls that fit a mountain property
    • Pressure-treated timber walls for garden and utility grades
    • Terracing: two or three shorter walls instead of one tall one, with usable levels between
    • Stone, paver and gravel walkways, with steps and landings set for safe stride on a slope
    • Drainage: perforated pipe and clean stone behind every wall, daylighted or tied to a drain
    • Driveway edges, parking pads and the transitions to patios, decks and porches
    Mountain Conditions

    What changes on a mountain lot

    Retaining walls fail from water and from being under-built for their height. Both are decided before the first block is set.

    Water behind the wall

    Hydrostatic pressure, not soil, pushes walls over. Every wall gets clean stone backfill, perforated drain pipe and an outlet, sized for plateau rainfall.

    Height and engineering

    Walls above a certain height, walls carrying a surcharge such as a driveway or patio, and terraced walls close together need an engineer's design and usually a permit. We tell you when that applies before you commit.

    Base and footing

    A compacted, leveled base below frost concerns, with the first course buried, is what keeps a wall straight through freeze-thaw.

    Slope stability

    Cut slopes in mountain soils can move. We look at the whole grade, not only the wall line, and sometimes the right answer is a lower wall further back.

    Access

    Getting block, stone and equipment to a hillside site affects cost and sequence. We plan the route and protect existing landscaping and drives.

    How It Works

    From site visit to walkthrough

    1. Step 1

      Site visit

      We read the grade, look for where water collects, and identify what the wall has to carry.

    2. Step 2

      Design and written scope

      Wall type, height, terracing, drainage, engineering if needed, and a line-item price.

    3. Step 3

      Permit and schedule

      Engineering and permits are handled where required, with a build window set before excavation.

    4. Step 4

      Build

      Excavation, base, drainage, wall courses and backfill in lifts, then steps, walkways and finish grading.

    5. Step 5

      Walkthrough

      We test drainage outlets, review the wall and paths with you, and provide the engineering and permit documents for your records.

    Luke Smith, Owner & Founder at Highlander Building Services

    Luke Smith

    Owner & Founder

    Kristy Smith, Owner & Financial Manager at Highlander Building Services

    Kristy Smith

    Owner & Financial Manager

    Local People. Local Accountability.

    Who shows up at your property.

    Highlander Building Services is owned and operated by Luke and Kristy Smith. Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.

    One named contact

    Same person from quote to final walkthrough.

    Western NC crews

    Based in Franklin, not a traveling subcontractor network.

    Owner-led

    Luke and Kristy set the standards the team follows.

    Retaining Walls & Hardscape: questions we hear

    As a rule, walls over four feet measured from the bottom of the footing, walls supporting a driveway, patio or structure, and tiered walls set close together. We confirm the county's threshold and include the engineering in the scope when it applies.

    Segmental block is the most versatile and reinforceable for taller walls. Boulders suit a natural mountain look and moderate heights. Timber is economical for low garden and utility walls but has the shortest life. We recommend by height, soil and the look of the property.

    Water trapped behind the wall, a base that was not compacted or set deep enough, and walls built taller than their design without reinforcement. Our walls are built with drainage, a proper base and geogrid where the height requires it.

    Sometimes, if the base is sound and the lean is early. More often the wall needs to be rebuilt with drainage and reinforcement it never had. We assess on site and give you both options with prices.

    Yes. That is the most common reason we build them. The wall, the fill, the drainage and the patio are designed as one project so the patio does not settle later.
    Straight Answers

    Common concerns, answered straight

    The five questions we hear most often — and exactly what we do about each one.

    "I don't have a final budget yet."

    That is a normal place to start. We work toward a defined scope, material choices and proposed next steps so you can see what drives the cost before you commit. A written estimate follows the review of your home and the scope.

    "I don't have drawings or plans."

    You do not need finished plans to begin. Design guidance and planning needs are part of the first conversation. Detailed design services and their scope are agreed separately, in writing.

    "I'm worried about permits and approvals."

    Planning and permit requirements depend on the proposed scope and the jurisdiction. We explain what applies to your project, and the responsibilities and included services should be confirmed in writing. Approval is decided by the permitting authority.

    "Who will I be dealing with?"

    A Highlander point of contact stays with the conversation from planning toward construction, so responsibility for decisions, communication and follow-up is clear.

    "Will new work fit the home I already have?"

    How an addition or renovation relates to the existing structure, layout, roofline and site conditions is part of the planning conversation. Feasibility has to be assessed for your property.

    The Next Step

    One conversation.
    One local team.

    Tell us about your property. A Highlander project advisor reviews the request during staffed business hours and follows up with a clear next step.

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    • Licensed and insured
    • Crews based in Franklin, serving Western North Carolina

    Our Promise to You

    A written scope before work begins
    Pricing and material direction documented for the project
    A defined Highlander contact for project questions
    Project-specific warranty terms reviewed in writing
    Licensed NC General Contractor
    CertainTeed ShingleMaster PREMIER Credentialed ContractorCertainTeed ShingleMaster PREMIER Credentialed Contractor
    VELUX Certified Installer
    Storm Damage Assessment
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