Roofing Built for Western NC Weather.
We inspect, spec the right system for your elevation, and put scope and price in writing first.Wind-driven rain, ice, and ridgeline exposure end mountain roofs early. We inspect what you have, spec a shingle or standing seam metal system for your elevation, and put the scope and price in writing before work begins — CertainTeed ShingleMaster credentialed, licensed, and insured.
4.8★ Google · 158 reviewsLicensed & insuredCrews based in Franklin, NC
Quick answer
What roofing services does Highlander provide in Western North Carolina?
Highlander Building Services, Inc. handles roof repair, full roof replacement, metal roofing, synthetic slate and shake, skylights, gutters, and storm damage response across Western North Carolina. Work is run out of our Franklin shop and our Sylva showroom, with a project manager on every job and a written, line-item scope before install.
- Repair, replacement, metal, and specialty roofing
- Storm damage inspections after mountain weather
- Call 828-524-7773 to reach a roofing lead
What Brings You to the Roof Today?
Pick the closest match and we'll take you straight to the right page.
A Complete Roofing
Service Ecosystem.
From your first phone call to your warranty package delivery — every roofing need is handled under one roof, with one standard.
Tell Us What You're Seeing.
Pick the line that sounds most like your situation. We'll point you to the right service — or you can skip it and call us directly.
Standing Seam — Cashiers
Cedar Shake — Highlands
Dimensional Shingles — Franklin
Metal + Deck — Bryson City
Full Renovation — Sylva
Common Questions
About Roofing in WNC.
Most residential replacements are completed in 2–5 days depending on size, complexity, and weather. We provide a clear timeline before work begins and communicate daily throughout the project.
It depends on your elevation, wind exposure, aesthetic preference, and budget. We typically recommend CertainTeed Landmark PRO dimensional shingles or standing seam metal for WNC homes — both handle high winds, heavy rain, and snow loads exceptionally well.
Yes. We provide complete damage documentation with photos and measurements, meet with your adjuster on-site, and coordinate the entire repair or replacement process through your insurance claim.
Replacement pricing is scope-based — every proposal reflects size, material system, pitch complexity, and access conditions. We provide a detailed, grouped-cost proposal after assessing your specific property rather than publishing a generic range.
Yes. We are CertainTeed ShingleMaster Credentialed Contractor certified — a designation held by fewer than 1% of roofing contractors nationally. This means enhanced warranties and factory-backed installation quality.
Every project includes both the manufacturer's material warranty and Highlander's labor warranty. You receive a complete warranty package at your final walkthrough — documentation you can hold in your hands.
Yes. We offer flexible financing options to make roof replacement accessible. Ask about payment plans during your consultation — there's no obligation and no pressure.
We'll assess your roof honestly and explain both options with their pros, cons, and costs. We never recommend a replacement when a repair will solve the problem — and we'll document our reasoning so you can decide with confidence.
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith. Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
VELUX Skylights, Installed by a Certified Roofer
Daylight and fresh air for mountain homes. Browse the VELUX lineup below, then talk to our team about adding or replacing skylights during your roofing project.
Your Roof Protects Everything
That Matters. Plan It With
a Team That Knows.
Whether it's time for a replacement, a repair, or seasonal maintenance — let's build a plan that gives you confidence for the next 30 years.