Skip to main content
    Dark bronze standing seam metal roof on a steep-pitch mountain home in Highlands, NC
    HighlanderRoofing Division
    Authority Since 2017

    Roofing Contractor for Western NC Weather.

    We inspect, spec the right system for your elevation, and put scope and price in writing first.

    4.8★ Google · 158 reviewsLicensed & insuredCrews based in Franklin, NC

    Quick answer

    What roofing services does Highlander provide in Western North Carolina?

    Highlander Building Services, Inc. is a residential and commercial roofing contractor handling roofing inspections, roof repair services, full roof replacement, metal roof installation, synthetic slate and shake, skylights, gutters, and storm damage assessment across Western NC. Work is supported from the Franklin and Sylva showrooms, with the project scope documented before installation.

    • Repair, replacement, metal, and specialty roofing
    • Storm damage inspections after mountain weather
    • Call 828-524-7773 to reach a roofing lead
    Roofing Portfolio

    Recent Roofing Projects.

    Full Gallery
    Brava Synthetic Shake: Lake Glenville
    Featured
    Synthetic

    Brava Synthetic Shake: Lake Glenville

    Cedar Shake Estate: Highlands
    Cedar

    Cedar Shake Estate: Highlands

    CertainTeed Landmark: Waynesville
    Shingle

    CertainTeed Landmark: Waynesville

    Standing Seam on a Log Home
    Metal

    Standing Seam on a Log Home

    Shingles with a Metal Porch Roof
    Shingle + Metal

    Shingles with a Metal Porch Roof

    CertainTeed ShingleMaster PREMIER Credentialed ContractorCertainTeed ShingleMaster PREMIER Credentialed ContractorManufacturer credential
    Licensed General ContractorState of North Carolina
    Written Project ScopeProject-specific terms
    Storm Damage AssessmentDocumented next steps
    Not Sure Which You Need?

    Tell Us What You're Seeing.

    Pick the line that sounds most like your situation. We'll point you to the right service — or you can skip it and call us directly.

    Still unsure?Call (828) 524-7773
    Roofing FAQs

    Common Questions for Your Western NC Roofing Contractor.

    Timing depends on roof size, pitch, access, material system, weather, and any decking repairs discovered during tear-off. Highlander provides the project schedule and updates for the specific scope before work begins.

    It depends on your elevation, wind exposure, aesthetic preference, and budget. We typically recommend CertainTeed Landmark PRO dimensional shingles or standing seam metal for WNC homes — both handle high winds, heavy rain, and snow loads exceptionally well.

    Yes. We provide complete damage documentation with photos and measurements, meet with your adjuster on-site, and coordinate the entire repair or replacement process through your insurance claim.

    Replacement pricing is scope-based — every proposal reflects size, material system, pitch complexity, and access conditions. We provide free estimates as a detailed, grouped-cost proposal after assessing your specific property rather than publishing a generic range.

    Highlander is a CertainTeed ShingleMaster PREMIER Credentialed Contractor and a VELUX Certified Installer. Product, system, and warranty eligibility are confirmed for the specific project before installation.

    Warranty coverage, for materials and for workmanship, depends on the manufacturer, products, roof assembly, and written scope. Highlander reviews the coverage that applies to your project before installation and provides the applicable documentation.

    Ask the Highlander team about the financing options currently available for your project. Availability, provider terms, and eligibility are confirmed before you make a commitment.

    We'll assess your roof honestly and explain both options with their pros, cons, and costs. We never recommend a replacement when a repair will extend the life of your roof — and we'll document our reasoning so you can decide with confidence.

    Luke Smith, Owner & Founder at Highlander Building Services

    Luke Smith

    Owner & Founder

    Kristy Smith, Owner & Financial Manager at Highlander Building Services

    Kristy Smith

    Owner & Financial Manager

    Local People. Local Accountability.

    Who shows up at your property.

    Highlander Building Services is owned and operated by Luke and Kristy Smith. Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.

    One named contact

    Same person from quote to final walkthrough.

    Western NC crews

    Based in Franklin, not a traveling subcontractor network.

    Owner-led

    Luke and Kristy set the standards the team follows.

    Service Area

    Roofing across Western North Carolina.

    Crews are based in Franklin and Sylva, southwest of Asheville, and we roof homes across 7 counties in the Blue Ridge mountains of Western NC. Unlike roofing companies that travel in from outside the area, we work where we live. Pick your town for local conditions, drive times, and how we schedule work there.

    Not listed? See the full service area or call (828) 524-7773 — if we can reach it from Franklin or Sylva in a normal working day, we roof it.

    VELUX Certified Installer

    VELUX Skylights, Installed by a Certified Roofer

    Daylight and fresh air for mountain homes. Browse the VELUX lineup below, then talk to our team about adding or replacing skylights during your roofing project.

    Free Estimate Request

    Start with three simple contact details.

    Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.

    First name, email and phone are required
    No budget, address, timeline, or project description required

    Prefer to talk directly?

    (828) 524-7773

    Three fields · one step

    How should Highlander reach you?

    We will ask about the property and scope during follow-up.

    By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy.

    • 4.8★ Google · 158 reviews
    • Licensed and insured
    • Crews based in Franklin, serving Western North Carolina
    Your Roof, Our Expertise

    Your Roof Protects Everything That Matters. Plan It With a Team That Knows.

    Whether it's time for a replacement, a repair, or seasonal maintenance — let's build a plan that gives you confidence for the next 30 years.

    Licensed & Insured
    CertainTeed ShingleMaster PREMIER Credentialed ContractorCertainTeed ShingleMaster PREMIER
    Business-Hours Response
    4.8★ Google Rating
    • NC GC #87668

      North Carolina General Contractor license

    • Family-owned in Franklin since 2017

      Showrooms in Franklin & Sylva

    • 4.8★ · 158 Google reviews (as of September 2026)

      Google Business Profile reviews

    • 19 WNC towns served

      Across 10 mountain counties

    • Recent: Metal Roofing

      Highlands, NC · 3,200 sq ft roof replacement