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    Premium mountain home roof in Western North Carolina

    Roofing Company in Franklin, NC — Built for Western North Carolina Mountain Homes

    Roof repair, replacement, and custom builds for mountain homes in Franklin, Highlands, Cashiers and Sylva — with a written scope and price before any work starts.

    Get My Written EstimateCall · (828) 524-7773
    4.9★Google · 150+ Reviews
    Licensed & Insured
    • 4.9★ Google150+ verified homeowner reviews
    • Licensed & insuredNC general contractor · CertainTeed ShingleMaster
    • Based in FranklinCrews working across Western North Carolina

    Quick answer

    Who is Highlander Building Services?

    Highlander Building Services, Inc. is a roofing and construction company based at 1511 Highlands Road, Franklin, NC 28734, serving Franklin, Highlands, Cashiers, Sylva, and the wider Western North Carolina mountains with roof repair, roof replacement, metal roofing, gutters, and custom construction.

    • Roofing, exteriors, and construction under one contractor
    • Serving Western North Carolina mountain towns
    • Call 828-524-7773 for a direct answer
    • Estimates scoped on site
    Roofing · Construction

    Choose Your Path. The Standard Stays the Same.

    Standing seam at 4,000 feet or a ground-up addition in Franklin. The process is identical: certified materials, a documented written scope, and one named contact from first visit to final walkthrough.

    Standing seam metal roof on a Western North Carolina mountain home — Highlander Building Services
    Roofing DivisionOur Foundation
    Est. 2017
    4.9★Google Rating
    Top 1%Nationally Certified

    Mountain-Grade Roofing

    We keep water out of mountain homes with systems specified for your elevation, wind zone, and moisture exposure.

    Explore Roofing
    Construction project representing Highlander Building Services design-build services in Western North Carolina
    Construction DivisionOur Craftsmanship
    Licensed GC
    GCLicensed Contractor
    5/5Client Satisfaction

    Premium Home Construction

    We add and rebuild living space on mountain lots with one licensed contractor holding the schedule and the scope.

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    Roofing · Construction

    Your project shouldn't be split across multiple companies and conflicting schedules. With Highlander, you get one standard across every division.

    Planning a build? Start with design and planning.

    Verified Project Activity

    Recent Highlander Project Updates

    Live RealWork updates help show current Highlander activity across Franklin, Highlands, Cashiers, Sylva, and Western North Carolina.

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    What Western NC homeowners say

    "After three bad experiences with other contractors, we were skeptical. Highlander changed that completely. James came out personally, gave an honest assessment — no pressure, no upselling. The install crew was clean, fast, and meticulous."
    Karen · Waynesville, NC · Dimensional Shingle Replacement
    "Highlander replaced our entire roof after storm damage. They handled the insurance paperwork, kept us informed daily, and finished in four days. The roof looks better than the original — and the warranty documentation was delivered at our walkthrough."
    Sarah · Highlands, NC · Full Roof Replacement — Storm Damage
    Local Service Area

    Serving Franklin, Highlands, Cashiers, Sylva & Western North Carolina.

    Highlander is a Western NC roofing and construction company built around a specific footprint — the mountain communities we can reach fast, know intimately, and stand behind long after the last nail is driven. Below are the towns and counties our crews cover from our Franklin base.

    Also Serving

    Nearby Mountain Communities

    Don't see your town? If it's within our Western NC footprint, we likely serve it — call (828) 524-7773.

    Serving 8 primary counties across the Western North Carolina mountains.

    View Full Service Territory
    Where we work

    Local roofing pages for our busiest Western NC towns

    Every town below has its own page with local roof conditions, permitting notes, and nearby project proof — plus the showroom that serves it.

    Visit our Franklin, NC roofing showroom1511 Highlands Road — metal panels, shingle boards, and skylights on display.Visit our Sylva, NC roofing showroom28 Cross Stitch Mountain Rd — the walk-in base for Jackson, Swain, and Haywood counties.
    Common Questions

    Answers Before You Pick Up the Phone.

    Short answers to the questions homeowners ask most. For anything specific to your property, call us or send a message and we will answer plainly.

    Highlander provides a full range of roofing services across Western NC — including roof repair, roof replacement, metal roofing, gutters, skylights, and storm damage response. Every system is specified for mountain elevation, wind exposure, and moisture conditions.

    Yes. Our crews handle everything from a single leak or failed pipe boot on a residential roof to full tear-off and roof replacement for mountain homes. We diagnose the actual problem first — if a targeted roof repair in Western North Carolina will protect the home, that's what we recommend rather than a replacement you don't need.

    Yes. Metal roofing options are among our most-installed systems for Western NC mountain homes. We install standing seam and exposed-fastener metal roofing with flashing details, fastening schedules, and underlayments sized for high-elevation wind, snow, and ice loading. For a deeper comparison, see our guide to metal vs. shingle roofs in Western NC.

    Yes. Franklin is our home base, and we regularly work in Highlands, Cashiers, Sylva, Waynesville, Bryson City, Hayesville, Murphy, and the surrounding mountain communities including Scaly Mountain, Otto, and Lake Glenville. See our guide to the best roofing materials for Highlands NC for a local material breakdown.

    Yes. Highlander is a licensed North Carolina General Contractor as well as a roofing company. Explore our construction and design services, including in-house design (floor plans, elevations, material planning) and outdoor living projects.

    Contain the water safely — move belongings, place a bucket under the drip, and if you can do so safely, take a photo of the affected area. Then call us at (828) 524-7773 during business hours and we'll schedule the fastest inspection we can arrange. For an active storm event, coordinate with your insurance carrier as well.

    Call (828) 524-7773, request an inspection, or reach us through our contact form. A Highlander advisor will follow up to gather project details, confirm your service area, and schedule an on-site visit. On-site estimates for roofing and construction projects across Western NC are free.

    A two-stage approach works best for wooded WNC properties. Schedule a baseline inspection and cleaning before heavy leaf fall begins, then a follow-up after the main canopy has dropped. For a complete guide and printable schedule, see our Pre-Fall Gutter Maintenance Checklist for Mountain Homeowners.
    Get My Written Estimate (828) 524-7773See all FAQs
    Gutter Season Resource

    Is your mountain home ready for fall?

    Get the Pre-Fall Gutter Checklist for WNC homeowners or request an inspection to ensure your water-management system is clear and functional before the first heavy rain.

    Read the Gutter Checklist(828) 524-7773
    • 4.9★ Google · 150+ reviews
    • Licensed and insured
    • Crews based in Franklin, serving Western North Carolina

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