Credentials That Mean Something to Your Project.
Every contractor says they're qualified. We'd rather show you what our certifications, licenses, and manufacturer relationships actually mean — and how they translate into better outcomes for your roofing or construction project.
Verified. Certified. Warranty-Backed.
These aren't decorative badges. Each credential was earned through training, testing, and ongoing compliance — and each one directly benefits the quality and protection of your project.
CertainTeed ShingleMaster PREMIER
Western North Carolina's only Premier credentialed contractor, with project-specific warranty details confirmed in writing.
VELUX Certified Installer
Skylight system, flashing, and product details matched to the specific roof and opening.
NC GC #87668
North Carolina General Contractor license with public verification.
BBB A+ Accredited
Public BBB profile; accreditation shown since 2020.
NC GC #87668
Highlander Building Services, Inc. holds an active North Carolina General Contractor license. You can confirm the license status yourself on the public NC Licensing Board lookup — search the company name or license number.
Verify NC GC #87668 with the NC Licensing Board- NC General Contractor License #87668Verify with the NC Licensing Board for General Contractors
- BBB A+ Accredited since 2020Better Business Bureau accredited business
- CertainTeed ShingleMaster PREMIER Credentialed ContractorWestern North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
- VELUX Certified InstallerSkylight installation and flashing kits
- Family-owned in Franklin since 2017Showrooms in Franklin & Sylva
Beyond the Badge
Understanding what a certification actually does for your project is more important than knowing that a contractor has one.
CertainTeed ShingleMaster PREMIER Credentialed Contractor
Highlander is Western North Carolina's only CertainTeed ShingleMaster PREMIER credentialed contractor. The exact roof system, products, and warranty eligibility are confirmed for each project in writing.
What This Means for Your Project
VELUX Certified Installer
Highlander is a VELUX Certified Installer for skylight work. Product, flashing, roof type, and warranty details are confirmed for the specific project.
What This Means for Your Project
NC GC #87668
Highlander Building Services, Inc. holds a North Carolina General Contractor license and links directly to the public state lookup.
What This Means for Your Project
BBB A+ Accredited
Highlander links directly to its Better Business Bureau profile so homeowners can review the current accreditation information independently.
What This Means for Your Project
Want to see these credentials in action?
Get My Questions AnsweredHow We Maintain Quality on Every Job
Certifications set the baseline. What happens on your property is where standards are proven. Here's how we maintain quality control from day one to final walkthrough.
Pre-Project Documentation
Every project begins with a detailed written scope, material specifications, and a photo-documented baseline of your property's current condition.
Installation Protocols
Our crews follow manufacturer-exact installation methods — no shortcuts, no substitutions. Every fastener, flashing, and seam is installed to spec.
Project Team Accountability
Before work begins, Highlander identifies the project lead and the team responsible for the written scope so the homeowner knows who is accountable on site.
Daily Progress & Cleanup
Job sites are cleaned and secured every day. Progress is documented with photos and communicated to you — no surprises.
Property Protection
We protect your landscaping, siding, windows, and driveways during every project. Careful material staging and tarping protocols are standard.
Final Project Walkthrough
The completed scope is reviewed with the homeowner, including visible workmanship, cleanup, documentation, and any remaining follow-up items.
Your Project Is Protected.
Before, During, and After.
Warranty coverage varies by manufacturer, product selection, and project scope. Highlander documents the coverage that applies before installation rather than publishing a one-size-fits-all promise.
Manufacturer
Product coverage depends on the manufacturer, selected products, and complete roof assembly.
Confirmed per projectWorkmanship
Highlander documents the workmanship coverage that applies to the specific written scope.
Confirmed in writingEnhanced Options
When a selected system qualifies for enhanced manufacturer coverage, eligibility and terms are reviewed before installation.
System-dependentWarranty Package Delivered at Walkthrough
At project closeout, Highlander provides the warranty and product documentation that applies to the completed scope, along with the appropriate contact information for follow-up.
Post-Project Support
Warranty questions and post-project follow-up are routed through Highlander so the homeowner has a clear point of contact after completion.
Trusted Manufacturer & Supplier Partners
Highlander partners with the manufacturers and suppliers behind the strongest roofing, skylight, gutter, and exterior building systems available — so every project is built with materials and warranties we can stand behind.
CertainTeed
Western North Carolina's only CertainTeed ShingleMaster PREMIER credentialed contractor. Warranty eligibility and terms are confirmed for each selected roofing system.
VELUX
Global leader in skylights, sun tunnels, and roof windows. Highlander is a VELUX Certified Installer for deck-mounted units, replacements, and leak repairs across Western NC.
Senox
Specialty gutter and rainware supplier. Highlander uses Senox coil and seamless gutter machinery for on-site fabrication of aluminum and copper gutters.
QXO
National building products distributor and supplier of roofing, siding, and exterior materials sourced for Highlander projects across the mountains.
Credentials That Translate Into Better Outcomes.
See how our certifications, training, and quality standards translate into real results on your property.
CertainTeed ShingleMaster PREMIER•VELUX Certified Installer•WNC Specialists