Credentials That Mean Something to Your Project.
Every contractor says they're qualified. We'd rather show you what our certifications, licenses, and manufacturer relationships actually mean — and how they translate into better outcomes for your roofing or construction project.
Verified. Certified. Warranty-Backed.
These aren't decorative badges. Each credential was earned through training, testing, and ongoing compliance — and each one directly benefits the quality and protection of your project.
CertainTeed ShingleMaster
Factory-certified installers, which is what unlocks the longest CertainTeed warranty coverage on your roof.
VELUX Certified Installer
Trained by VELUX to cut, flash, and seal skylights so the opening stays watertight.
James Hardie Preferred Remodeler
Certified to install fiber cement siding to the manufacturer's written best-practice manual.
HAAG Certified Inspector
Trained to document storm damage the same way insurance adjusters evaluate it.
NC GC #87668
Highlander Building Services, Inc. holds an active North Carolina General Contractor license. You can confirm the license status yourself on the public NC Licensing Board lookup — search the company name or license number.
Verify NC GC #87668 with the NC Licensing Board- NC General Contractor License #87668Verify with the NC Licensing Board for General Contractors
- BBB A+ Accredited since 2020Better Business Bureau accredited business
- CertainTeed ShingleMaster Credentialed ContractorManufacturer-credentialed installation
- VELUX Certified InstallerSkylight installation and flashing kits
- Family-owned in Franklin since 2017Showrooms in Franklin & Sylva
Beyond the Badge
Understanding what a certification actually does for your project is more important than knowing that a contractor has one.
CertainTeed ShingleMaster Credentialed Contractor
This is the highest credential CertainTeed offers to roofing contractors. It means our installers have been trained, tested, and certified to install CertainTeed roofing systems to the manufacturer's exact specifications — unlocking the strongest warranty coverage available.
What This Means for Your Project
CertainTeed ShingleMaster™ Credentialed Contractor
Highlander is a CertainTeed ShingleMaster Credentialed Contractor — a designation awarded to roofing companies that meet CertainTeed's standards for installation quality, business practices, and ongoing manufacturer training. It unlocks the strongest CertainTeed warranty options available to homeowners.
What This Means for Your Project
VELUX Certified Installer
A VELUX Certified Installer is an independent contractor or company trained and accredited by VELUX to install their skylights, ensuring high-quality, reliable service and adherence to VELUX standards.
What This Means for Your Project
James Hardie Preferred Remodeler
As a James Hardie Preferred Remodeler, we are certified to install the nation's #1 brand of fiber cement siding according to their rigorous 'Best Practices' manual.
What This Means for Your Project
HAAG Certified Inspector
HAAG certification is the gold standard in roofing inspection. It means we have the advanced training to accurately assess damage and represent your interests correctly during insurance claims.
What This Means for Your Project
Want to see these credentials in action?
Get My Questions AnsweredHow We Maintain Quality on Every Job
Certifications set the baseline. What happens on your property is where standards are proven. Here's how we maintain quality control from day one to final walkthrough.
Pre-Project Documentation
Every project begins with a detailed written scope, material specifications, and a photo-documented baseline of your property's current condition.
Installation Protocols
Our crews follow manufacturer-exact installation methods — no shortcuts, no substitutions. Every fastener, flashing, and seam is installed to spec.
In-House Crew Standards
Every project team is hired, trained, and supervised by Highlander. Your project team is our team.
Daily Progress & Cleanup
Job sites are cleaned and secured every day. Progress is documented with photos and communicated to you — no surprises.
Property Protection
We protect your landscaping, siding, windows, and driveways during every project. Careful material staging and tarping protocols are standard.
Owner Walkthrough
The owner personally inspects every completed project before handover. Flashing, trim, cleanup, function — nothing is approved until it meets our standard.
Your Project Is Protected.
Before, During, and After.
Every Highlander project includes warranty coverage. Our CertainTeed certification unlocks enhanced warranty tiers that most contractors can't offer.
Standard
Material warranty from manufacturer + Highlander labor warranty
All projectsEnhanced
CertainTeed SureStart PLUS™ — covers both material and labor under manufacturer warranty
CertainTeed installationsPremium
Premium non-prorated material coverage + workmanship guarantee
Select roofing systemsWarranty Package Delivered at Walkthrough
Every completed project includes a physical warranty package — manufacturer documentation, labor warranty, maintenance guidelines, and emergency contact information.
Post-Project Support
We don't disappear after the last nail. Warranty claims, maintenance questions, and follow-up inspections are handled by the same team that built your project.
Trusted Manufacturer & Supplier Partners
Highlander partners with the manufacturers and suppliers behind the strongest roofing, skylight, gutter, and exterior building systems available — so every project is built with materials and warranties we can stand behind.
CertainTeed
Premium shingle and roofing systems manufacturer. Highlander installs CertainTeed roofing products and is credentialed to unlock their enhanced warranty coverage.
VELUX
Global leader in skylights, sun tunnels, and roof windows. Highlander is a VELUX Certified Installer for deck-mounted units, replacements, and leak repairs across Western NC.
Senox
Specialty gutter and rainware supplier. Highlander uses Senox coil and seamless gutter machinery for on-site fabrication of aluminum and copper gutters.
QXO
National building products distributor and supplier of roofing, siding, and exterior materials sourced for Highlander projects across the mountains.
Credentials That Translate Into Better Outcomes.
See how our certifications, training, and quality standards translate into real results on your property.