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    4.8from 158 verified reviews (as of September 2026)

    Trust Is Earned.

    Read what our clients say — the homeowners, property managers, and businesses who've experienced our work firsthand.

    "When you call, ask for Juan & Javo crew. Their crew installed a metal roof on our home and their craftsmanship was excellent. Highly recommended."

    — Zary M, via Google

    4.8★Average RatingGoogle & Facebook
    158Verified ReviewsAcross Platforms
    A+BBB AccreditedSince 2020
    #87668NC GC LicenseVerifiable on the state lookup
    Published Reviews

    What Our Clients Say

    Every review below is quoted word for word from where the customer published it. Nothing here is written by us.

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    Showing 10 of 10 published reviews.

    I had a great experience with Highlander Roofing. They were very responsive, showed up when they said they would and did great work fixing the gutters on my house. Very professional and appreciate how easy they were to work with!
    Claire ProctorSeptember 2026 (approx.)Guttersvia Google(opens in a new tab)
    We are very pleased with the new roof and new gutters that Highlander installed on our cabin. Everyone was very nice and even with all the recent rain, completed our work in timely fashion.
    David ChristopherAugust 2026 (approx.)Roof replacementGuttersvia Google(opens in a new tab)
    Highlander Roofing is an exceptional company that truly stands out for their kindness and generosity. They go above and beyond, especially in helping the elderly in our community. Their team is always punctual and professional, showing genuine care for each project. They offer fair pricing and deliver high-quality work, making them a reliable choice for any roofing needs. I highly recommend Highlander Roofing for their commitment to both their craft and their community!
    Candy WoodSeptember 2025 (approx.)via Google(opens in a new tab)
    We had a gutter leak and needed a downspout on the second story of our home. Highlander roofing came out quickly, quoted us a fair price and then installed the gutter soon after. Everyone we've dealt with has been kind, professional and knowledgeable. We will absolutely use them again and recommend to anyone needing work done!!
    Lorrie ContinoFebruary 2024Guttersvia Google(opens in a new tab)
    When you call, ask for Juan & Javo crew. Their crew installed a metal roof on our home and their craftsmanship was excellent. Highly recommended.
    Zary MJanuary 2024Metal roofingvia Google(opens in a new tab)
    Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team!
    Willard ArmesJanuary 2024Storm damageRoof replacementvia Google(opens in a new tab)
    We contracted Highlander Roofing to replace our existing shingle roof with new metal roofing. They did a great job and kept us updated throughout the process. We would highly recommend them.
    Nate YoderOctober 2023Metal roofingRoof replacementvia Google(opens in a new tab)
    When we realized the 20+ year old roofs of our house and separate workshop needed to be replaced, we interviewed two roofing companies. Following Braden's presentation, we were convinced that we were totally comfortable ONLY with Highlander. Braden did a wonderful job presenting the options for our roofs, and his professional style and thorough description of how the project would be handled, made selecting Highland for this project an easy choice! And we were not disappointed. This large project was completed in 3 days, and there is not one aspect of this project that was not done to perfection. Javier, owner of the company performing the work, was an excellent supervisor of his work crew. All members of the work crew did a great job. In the course of the work none of our plants were damaged, and they did a very thorough job cleaning the property of debris and nails before they left. And the final result was examined carefully by Joel, Highlander's supervisor. Grade A++. We would highly recommend Highlander Roofing to anyone needing a roof replacement. We have encountered few companies and contractors who perform at their level.
    Jerry BrooksAugust 2023Roof replacementvia Google(opens in a new tab)
    We opted for the shingle roof. Josh came out and gave an estimate. It included metal and shingle roofs and other additional upgrades and options. The estimate was very thorough and was exactly what the project ended up costing us. And the quality of work is out of this world! I would recommend them over and over again. All of the staff at their sales office are super friendly and knowledgeable with samples of all their products and upgrades in the show room. I don t have any other offers to compare their prices too but the cost seemed very fair for the high quality of work done. I would highly recommend them.
    Erik M.December 2019Roof replacementMetal roofingvia HomeAdvisor(opens in a new tab)
    Josh and his crew are fantastic and I highly recommend this company for their conscientious approach and speed in service delivery. I sustained a 5-in hole in my garage roof in Dillsboro(long story) and called Highlander in some desperation given rain that evening in the forecast. Josh came by that morning, scoped the job, and then swung by with a crew that same afternoon and replaced the plywood between the rafters and matched the shingles in a seamless job, then cleaned up so well you couldn't tell they had been there. I can't thank the team at Highlander Roofing enough - they are my roofer from here on!
    J H.April 2019 · Dillsboro, NCStorm damageRoof repairvia HomeAdvisor(opens in a new tab)

    Read every review at the source

    The reviews above are published customer reviews, quoted word for word, each linked to where it appears. For the complete set, visit our Franklin and Sylva Google Business Profiles.

    Recurring Themes

    What Clients Mention Most

    Across hundreds of reviews, four themes emerge consistently. These aren't cherry-picked highlights — they're patterns that define how clients experience working with Highlander.

    Communication

    Clients consistently highlight clear, proactive communication — daily updates, named contacts, and no unanswered calls.

    Workmanship

    Meticulous installation quality is the most frequently praised aspect. Clients notice the difference between average and Highlander-standard work.

    Reliability

    Showing up when promised, finishing on schedule, and doing what was agreed — clients consistently mention reliability as a standout trait.

    Professionalism

    Clean job sites, respectful crews, honest assessments, and documentation at every phase. Clients feel respected throughout the process.

    See Why Hundreds of WNC Homeowners Trust Highlander.

    Experience the communication, craftsmanship, and accountability our clients talk about — start a conversation today.

    Licensed & InsuredCertainTeed ShingleMaster Credentialed ContractorIn-House CrewsWNC Specialists
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    • 4.8★ Google · 158 reviews
    • Licensed and insured
    • Crews based in Franklin, serving Western North Carolina

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