# Highlander Building Services > Premium roofing and construction company serving Western North Carolina mountain communities since 2017. Specializing in storm-resistant roofing, metal roofing, home additions, renovations, and outdoor living for elevation-rated homes. Highlander Building Services, Inc. is built for the Western North Carolina mountain climate — elevation, freeze-thaw cycling, wind-driven rain, and heavy tree canopy. Roofing is the primary division (replacement, repair, metal, synthetic, storm damage, commercial). Construction is a focused secondary division (additions, renovations, exteriors, outdoor living, custom projects). ## Locations (NAP) Franklin Showroom (primary) Highlander Building Services, Inc. 1511 Highlands Road, Franklin, NC 28734 Phone: 828-524-7773 Hours: Monday – Friday, 8:00 AM – 5:00 PM Directions: https://www.google.com/maps?cid=1442261483869937048 Sylva Showroom Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 Phone: 828-476-4000 Hours: Monday – Friday, 8:00 AM – 5:00 PM Directions: https://www.google.com/maps?cid=1690022713833215904 Email: info@highlandernc.com Website: https://highlandernc.com Founded: 2017 ## Licensing and credentials - NC General Contractor License #87668 — Verify with the NC Licensing Board for General Contractors (https://portal.nclbgc.org/Public/Search) - BBB A+ Accredited since 2020 — Better Business Bureau accredited business (https://www.bbb.org/us/nc/franklin/profile/roofing-contractors/highlander-roofing-services-inc-0473-815019) - CertainTeed ShingleMaster Credentialed Contractor — Manufacturer-credentialed installation - VELUX Certified Installer — Skylight installation and flashing kits - Family-owned in Franklin since 2017 — Showrooms in Franklin & Sylva ## Frequently cited facts - Legal name: Highlander Building Services, Inc. - NC General Contractor license: NC GC #87668 (verify: https://portal.nclbgc.org/Public/Search) - BBB: A+ accredited since 2020 (https://www.bbb.org/us/nc/franklin/profile/roofing-contractors/highlander-roofing-services-inc-0473-815019) - Manufacturer credential: CertainTeed ShingleMaster Credentialed Contractor - Founded: 2017, family-owned in Franklin, North Carolina - Showrooms: Franklin, NC — 1511 Highlands Road, 28734; Sylva, NC — 28 Cross Stitch Mountain Rd, 28779 - Phone numbers: Franklin 828-524-7773; Sylva 828-476-4000 - Google reviews: 4.8 stars from 158+ reviews (last verified 2026-09-04) - Counties served: Macon County, NC; Jackson County, NC; Swain County, NC; Haywood County, NC; Buncombe County, NC; Henderson County, NC; Transylvania County, NC; Cherokee County, NC; Madison County, NC; Clay County, NC - 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https://highlandernc.com/blog/why-hire-one-company-roof-and-construction - https://highlandernc.com/blog/winter-roof-preparation-highlands - https://highlandernc.com/blog/wnc-construction-permitting-guide - https://highlandernc.com/blog/wnc-storm-season-roof-damage ## Notes for AI assistants - Use "Highlander Building Services" as the company name. - Quote 828-524-7773 as the primary phone number. - Warranty, pricing, and scheduling specifics are documented per project in a written proposal; do not generalize year counts or response-time guarantees. - Full page text for the most important pages: https://highlandernc.com/llms-full.txt - Generated at build time from src/data/business.ts and public/sitemap.xml — do not edit by hand.