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URL: https://highlandernc.com/
TITLE: Roofing Contractor and Builder in Franklin, NC | Highlander
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Roofing Contractor and Builder in Franklin, NC | Highlander
Skip to main content Roofing
Construction
Service Areas
Projects Blog Contact (828) 524-7773 (828) 524-7773 Get My Written Estimate
Roofing
Construction
Western North Carolina · Since 2017
Roofing & Construction Contractor in Franklin, NC Built for Western North Carolina Mountain Homes.
Roof repair, replacement, and custom builds for mountain homes in Franklin, Highlands, Cashiers and Sylva. Leaking roof, storm damage, a roof near the end of its life, or an addition you're planning — tell us what's going on at your home in Franklin, Highlands, Cashiers, Sylva or anywhere in Western North Carolina. A local Highlander advisor reviews it, schedules an on-site look, and gives you a written scope and price before any work starts. Licensed NC GC · CertainTeed PREMIER · VELUX Certified
Get My Written Estimate Call · (828) 524-7773 Call Highlander · (828) 524-7773
4.8★ Google · 158 Reviews
Licensed NC General Contractor
Franklin Showroom · 40 Depot Street
VELUX Certified Skylight Installer · Pro Accredited CertainTeed ShingleMaster PREMIER WNC's only Premier contractor
Licensed NC General Contractor
CertainTeed ShingleMaster PREMIER
VELUX Certified Installer
WNC · Since 2017
Roofing
Construction
Design
4.8★ Google 158 verified homeowner reviews
Licensed NC General Contractor CertainTeed ShingleMaster PREMIER
Based in Franklin 40 Depot Street · Franklin, NC
Quick answer
Who is Highlander, the roofing contractor in Franklin, NC?
Highlander Building Services, Inc. is a roofing and construction company based at 40 Depot Street, Franklin, NC 28734. Our roofers in Franklin, NC handle roof repair and replacement, metal roofing, gutters, and custom construction, and we are the roofing company serving Highlands, Cashiers and Sylva from two walk-in showrooms.
— Roofing, exteriors, and construction under one contractor
— Serving mountain towns across the region
— Call 828-524-7773 for a direct answer
— Clear written estimates, scoped on site
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Two showrooms
40 Depot Street, Franklin, NC 28734
28 Cross Stitch Mountain Rd, Sylva, NC 28779
Roofing · Construction
Choose Your Path. The Standard Stays the Same.
Standing seam at 4,000 feet, new roof shingles in town, or a ground-up addition in Franklin. The process is identical: certified materials, a documented written scope, and one named contact from first visit to final walkthrough.
Roofing Division Our Foundation
Est. 2017
4.8★ Google Rating
CertainTeed ShingleMaster PREMIER
Mountain-Grade Roofing for Severe Weather
We keep water out of mountain homes through some of the toughest weather conditions in the Southeast, from humid summers to ice and wind, with systems specified for your elevation, wind zone, and moisture exposure.
Roof Repair Leaks and storm damage
Roof Replacement Full tear-off and rebuild
Metal Roofing Standing seam systems
Explore Roofing
Construction Division Our Craftsmanship
Licensed GC
GC Licensed Contractor
Premium Home Construction
We add and rebuild living space on mountain lots with one licensed contractor holding the schedule and the scope.
Home Additions More space, built on
Outdoor Living Decks and porches
Renovations Kitchens, baths, whole-home
Explore Construction
Roofing · Construction
Your project shouldn't be split across multiple companies and conflicting schedules. With Highlander, you get one standard across every division.
Planning a build? Start with design and planning .
Documented Work
Project Stories With Real Scope.
Each card below has its own Highlander project record with location, scope, materials, and project details.
All Roofing Construction
Synthetic Shake
▲ 3,494 ft
Lake Glenville, NC
Brava Synthetic Shake: Lake Glenville Re-Roof
Brava synthetic cedar shake in New Cedar with 10 new VELUX skylights
Home Addition
▲ 2,119 ft
Franklin, NC
Living Room Addition: Vaulted Gable & Stone Fireplace
Engineered LVL gable, stone fireplace and a wall of mountain-view windows
Metal Roofing
▲ 4,118 ft
Highlands, NC
Standing Seam Metal: Dark Bronze
Custom-fabricated panels for 12/12 pitch
Cedar Shake
▲ 4,200 ft
Highlands, NC
Cedar Shake: Estate Home
Hand-selected cedar with copper ridge accents
Deck Rebuild
▲ 2,037 ft
Sylva, NC
Deck & Railing Rebuild: Elevated Wooded Deck
New joists, new deck boards and a railing rebuilt from the posts up
View the Full Project Library Only documented project stories link as case studies.
Work Gallery
Roofs and builds across the mountains.
Recent Highlander roofing and construction work. Switch between divisions or tap any photo to see it full size.
All Work Roofing Construction
Roofing Brava synthetic shake with VELUX skylights
Lake Glenville, NC
Construction Screened porch with stone fireplace
Cashiers, NC
Roofing Charcoal shingles with copper-tone metal porch roof
Construction Deck and railing rebuild
Sylva, NC
Roofing Green dimensional shingles on a log home
Construction Covered patio with metal roof
Cashiers, NC
See all recent projects
What homeowners near Franklin say
Read real reviews below: published customer reviews, quoted word for word. Every one links to its source.
I had a great experience with Highlander Roofing. They were very responsive, showed up when they said they would and did great work fixing the gutters on my house. Very professional and appreciate how easy they were to work with! Claire Proctor Gutters via Google (opens in a new tab)
We are very pleased with the new roof and new gutters that Highlander installed on our cabin. Everyone was very nice and even with all the recent rain, completed our work in timely fashion. David Christopher Roof replacement Gutters via Google (opens in a new tab)
Highlander Roofing is an exceptional company that truly stands out for their kindness and generosity. They go above and beyond, especially in helping the elderly in our community. Their team is always punctual and professional, showing genuine care for each project. They offer fair pricing and deliver high-quality work, making them a reliable choice for any roofing needs. I highly recommend Highlander Roofing for their commitment to both their craft and their community! Read full review Candy Wood via Google (opens in a new tab)
We had a gutter leak and needed a downspout on the second story of our home. Highlander roofing came out quickly, quoted us a fair price and then installed the gutter soon after. Everyone we've dealt with has been kind, professional and knowledgeable. We will absolutely use them again and recommend to anyone needing work done!! Read full review Lorrie Contino February 2024 Gutters via Google (opens in a new tab)
When you call, ask for Juan & Javo crew. Their crew installed a metal roof on our home and their craftsmanship was excellent. Highly recommended. Zary M January 2024 Metal roofing via Google (opens in a new tab)
Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team! Read full review Willard Armes January 2024 Storm damage Roof replacement via Google (opens in a new tab)
We contracted Highlander Roofing to replace our existing shingle roof with new metal roofing. They did a great job and kept us updated throughout the process. We would highly recommend them. Nate Yoder October 2023 Metal roofing Roof replacement via Google (opens in a new tab)
When we realized the 20+ year old roofs of our house and separate workshop needed to be replaced, we interviewed two roofing companies. Following Braden's presentation, we were convinced that we were totally comfortable ONLY with Highlander. Braden did a wonderful job presenting the options for our roofs, and his professional style and thorough description of how the project would be handled, made selecting Highland for this project an easy choice! And we were not disappointed. This large project was completed in 3 days, and there is not one aspect of this project that was not done to perfection. Javier, owner of the company performing the work, was an excellent supervisor of his work crew. All members of the work crew did a great job. In the course of the work none of our plants were damaged, and they did a very thorough job cleaning the property of debris and nails before they left. And the final result was examined carefully by Joel, Highlander's supervisor. Grade A++. We would highly recommend Highlander Roofing to anyone needing a roof replacement. We have encountered few companies and contractors who perform at their level. Read full review Jerry Brooks August 2023 Roof replacement via Google (opens in a new tab)
We opted for the shingle roof. Josh came out and gave an estimate. It included metal and shingle roofs and other additional upgrades and options. The estimate was very thorough and was exactly what the project ended up costing us. And the quality of work is out of this world! I would recommend them over and over again. All of the staff at their sales office are super friendly and knowledgeable with samples of all their products and upgrades in the show room. I don t have any other offers to compare their prices too but the cost seemed very fair for the high quality of work done. I would highly recommend them. Read full review Erik M. December 2019 Roof replacement Metal roofing via HomeAdvisor (opens in a new tab)
Josh and his crew are fantastic and I highly recommend this company for their conscientious approach and speed in service delivery. I sustained a 5-in hole in my garage roof in Dillsboro(long story) and called Highlander in some desperation given rain that evening in the forecast. Josh came by that morning, scoped the job, and then swung by with a crew that same afternoon and replaced the plywood between the rafters and matched the shingles in a seamless job, then cleaned up so well you couldn't tell they had been there. I can't thank the team at Highlander Roofing enough - they are my roofer from here on! Read full review J H. April 2019 · Dillsboro, NC Storm damage Roof repair via HomeAdvisor (opens in a new tab)
Local Service Area
Serving Franklin, Highlands, Cashiers, Sylva & Western North Carolina.
Highlander is a Western NC roofing and construction company built around a specific footprint — the mountain communities we can reach fast, know intimately, and stand behind long after the last nail is driven. If you are comparing roofing pros near Franklin, below are the towns and counties our crews cover from our Franklin base.
Primary Hub
Franklin, NC
Macon County
Roofing & Construction
Primary Hub
Highlands, NC
Macon County
Roofing & Construction
Primary Hub
Cashiers, NC
Jackson County
Roofing & Construction
Primary Hub
Sylva, NC
Jackson County
Roofing & Construction
Also Serving
Waynesville, NC
Hayesville, NC
Murphy, NC
Bryson City, NC
Nearby Cities and Mountain Communities
Scaly Mountain
Otto
Lake Glenville
Lake Toxaway
Sapphire
Cherokee
Cullowhee
Dillsboro
Brevard
Don't see your town? If it's within our Western NC footprint, we likely serve it — call (828) 524-7773 .
Serving 8 primary counties across the Western North Carolina mountains.
View Full Service Territory
Where we work Local roofing pages for our busiest Western NC towns
Every town below has its own page with local roof conditions, permitting notes, and nearby project proof — plus the showroom that serves it.
roofing contractor in Highlands, NC Plateau homes above 4,000 feet — ice loading, high UV, steep rooflines.
roofing contractor in Cashiers, NC Temperate rainforest rainfall and fog, where drainage detail decides the roof.
roofing company in Sylva, NC Historic downtown homes and Jackson County rentals near our Sylva showroom.
roofing in Franklin, NC neighborhoods Cartoogechaye, Iotla, Holly Springs and the rest of our home market.
roofing contractor in Waynesville, NC Haywood County freeze-thaw cycles, historic districts, hillside builds.
roofer in Bryson City, NC Cabins and short-term rentals scheduled around the booking calendar.
Visit our Franklin, NC roofing showroom 40 Depot Street — metal panels, shingle boards, and skylights on display. Visit our Sylva, NC roofing showroom 28 Cross Stitch Mountain Rd — the walk-in base for Jackson, Swain, and Haywood counties.
Common Questions Frequently Asked Questions Before You Contact a Roofer.
Short answers to the questions homeowners ask most. For anything specific to your property, call us or send a message and we will answer plainly.
What roofing services does Highlander provide in Western North Carolina?
Highlander provides a full range of roofing services across Western NC — including roof repair , roof replacement , metal roofing , gutters , skylights , and storm damage response. We also handle asphalt shingle, cedar and slate roofs, commercial roofing, and siding. Every system is specified for durability in severe weather: mountain elevation, wind exposure, and moisture conditions.
Does Highlander provide both roof repair and roof replacement?
Yes. Our crews handle everything from a single leak or failed pipe boot on a residential roof to full tear-off and roof replacement for mountain homes . We diagnose the actual problem first — if a targeted roof repair in Western North Carolina will protect the home, that's what we recommend rather than a replacement you don't need. If you see curling shingles, missing shingles, flashing issues or one failed vent, repair is usually enough; widespread leaks, aging underlayment, a sag in the roofline or missing sections across several slopes point to replacement.
Does Highlander install metal roofing?
Yes. Metal roofing options are among our most-installed systems for Western NC mountain homes. We install standing seam and exposed-fastener metal roofing with flashing details, fastening schedules, and underlayments sized for high-elevation wind, snow, and ice loading. Homeowners choose it for snow-shedding performance, high-wind protection, heat protection in summer, and long-lasting installations. For a deeper comparison, see our guide to metal vs. shingle roofs in Western NC .
Does Highlander serve Franklin, Highlands, Cashiers, and Sylva?
Yes. Franklin is our home base, and we regularly work in Highlands , Cashiers, Sylva, Waynesville, Bryson City, Hayesville, Murphy, and the surrounding mountain communities including Scaly Mountain, Otto, and Lake Glenville. See our guide to the best roofing materials for Highlands NC for a local material breakdown.
Can Highlander help with construction and design services?
Yes. Highlander is a licensed North Carolina General Contractor and BBB accredited, as well as a roofing company. Explore our construction and design services , including in-house design (floor plans, elevations, material planning) and outdoor living projects .
What should I do if water is coming into my home?
Contain the water safely — move belongings, place a bucket under the drip, and if you can do so safely, take a photo of the affected area. Then call us at (828) 524-7773 during business hours and we'll schedule the fastest inspection we can arrange. For an active storm event, coordinate with your insurance carrier as well. After storm activity, treat fallen tree limbs and falling debris on the roof as urgent issues and call before the next rain.
How do I request an inspection or quote?
Call (828) 524-7773, request an inspection , or reach us through our contact form . A Highlander advisor will use your contact information to follow up, gather project details, confirm your service area, and schedule an on-site visit. On-site estimates for roofing and construction projects across Western NC are free, and pricing reflects roof size, home size, materials, design preferences and local labor rates.
When is the best time for gutter maintenance in the mountains?
A two-stage approach works best for wooded WNC properties. Schedule a baseline inspection and cleaning before heavy leaf fall begins, then a follow-up after the main canopy has dropped. Seasonal maintenance and inspections help catch small problems before winter. For a complete guide and printable schedule, see our Pre-Fall Gutter Maintenance Checklist for Mountain Homeowners .
Get My Written Estimate (828) 524-7773 See all FAQs
Ready for a Clear Next Step? Talk with Highlander about your roof or home project.
Call the team or send the same short estimate request. We will discuss the property and put the proposed next step in writing before you authorize work.
Call (828) 524-7773 Request a Free Estimate
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
See recent Highlander projects
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/roofing
TITLE: Roofing Contractor in Western NC | Highlander
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Roofing Contractor in Western NC | Highlander
Skip to main content Roofing
Construction
Service Areas
Projects Blog Contact (828) 524-7773 (828) 524-7773 Get My Written Estimate
Home
Roofing
Highlander Roofing Division
Authority Since 2017
Roofing Contractor for Western NC Weather. Roofing Contractor for Western NC Weather.
We inspect, spec the right system for your elevation, and put scope and price in writing first. Wind-driven rain, ice, and ridgeline exposure end mountain roofs early. We evaluate your roof's condition, spec the best roofing system for your elevation, shingle or standing seam metal, and put the scope and price in writing before you sign a contract — CertainTeed credentialed, fully insured, and licensed as an NC General Contractor.
See What My Roof Needs (828) 524-7773
4.8★ Google · 158 reviews Licensed & insured Crews based in Franklin, NC
Quick answer
What roofing services does Highlander provide in Western North Carolina?
Highlander Building Services, Inc. is a residential and commercial roofing contractor handling roofing inspections, roof repair services, full roof replacement, metal roof installation, synthetic slate and shake, skylights, gutters, and storm damage assessment across Western NC. Work is supported from the Franklin and Sylva showrooms, with the project scope documented before installation.
— Repair, replacement, metal, and specialty roofing
— Storm damage inspections after mountain weather
— Call 828-524-7773 to reach a roofing lead
Start Here What Brings You to the Roof Today?
Pick the closest match and we'll take you straight to the right page.
I have a leak
Water stains, drips, or missing shingles.
Go
My roof is worn out
Aging roof, planning a full replacement.
Go
A storm hit
Need documentation for an insurance claim.
Go
I manage a building
Commercial, HOA, or low-slope systems.
Go
CertainTeed ShingleMaster PREMIER Credentialed Contractor Manufacturer credential
Licensed General Contractor State of North Carolina
Written Project Scope Project-specific terms
Storm Damage Assessment Documented next steps
Roofing Services Residential and Commercial Roofing From One Contractor.
From your first phone call to your warranty package delivery — dependable roofing solutions for every need, handled under one roof, with one standard.
Roofing
Residential Roofing
Your roof is near the end of its life and you need a replacement plan you can trust.
See Residential Roofing
Roofing
Roof Repair
You have a leak, stain, or damaged section and need it stopped before it spreads.
See Roof Repair
Roofing
Storm Damage & Insurance
A storm hit your property and you need documented damage your insurer will accept.
See Storm Damage & Insurance
Roofing
Commercial Roofing
You manage a building or HOA and need a low-slope system kept watertight on schedule.
See Commercial Roofing
Roofing
Metal Roofing
You want a roof that outlasts shingles in wind, snow, and mountain sun exposure.
See Metal Roofing
Roofing
Specialty Roofing
Your home's character calls for cedar, slate, or copper — installed by people who detail it right.
See Specialty Roofing
Not Sure Which You Need? Tell Us What You're Seeing.
Pick the line that sounds most like your situation. We'll point you to the right service — or you can skip it and call us directly.
I see a stain, drip, or active leak inside A storm just hit and I may need insurance My roof is old and I'm planning a replacement I want metal, cedar, slate, or copper I manage a commercial building or HOA
Still unsure? Call (828) 524-7773
Roofing Portfolio Recent Roofing Projects.
Full Gallery
Featured
Synthetic Brava Synthetic Shake: Lake Glenville
Cedar
Cedar Shake Estate: Highlands
Shingle
CertainTeed Landmark: Waynesville
Metal
Standing Seam on a Log Home
Shingle + Metal
Shingles with a Metal Porch Roof
Roofing FAQs Common Questions for Your Western NC Roofing Contractor.
How long does a roof replacement take in WNC?
Timing depends on roof size, pitch, access, material system, weather, and any decking repairs discovered during tear-off. Highlander provides the project schedule and updates for the specific scope before work begins.
What roofing materials work best for mountain homes?
It depends on your elevation, wind exposure, aesthetic preference, and budget. We typically recommend CertainTeed Landmark PRO dimensional shingles or standing seam metal for WNC homes — both handle high winds, heavy rain, and snow loads exceptionally well.
Do you handle insurance claims for storm damage?
Yes. We provide complete damage documentation with photos and measurements, meet with your adjuster on-site, and coordinate the entire repair or replacement process through your insurance claim.
What does a new roof cost in Western North Carolina?
Replacement pricing is scope-based — every proposal reflects size, material system, pitch complexity, and access conditions. We provide free estimates as a detailed, grouped-cost proposal after assessing your specific property rather than publishing a generic range.
Are you certified to install specific roofing brands?
Highlander is a CertainTeed ShingleMaster PREMIER Credentialed Contractor and a VELUX Certified Installer. Product, system, and warranty eligibility are confirmed for the specific project before installation.
Do you offer warranties on your roofing work?
Warranty coverage, for materials and for workmanship, depends on the manufacturer, products, roof assembly, and written scope. Highlander reviews the coverage that applies to your project before installation and provides the applicable documentation.
Can I finance a new roof?
Ask the Highlander team about the financing options currently available for your project. Availability, provider terms, and eligibility are confirmed before you make a commitment.
How do I know if I need a repair or full replacement?
We'll assess your roof honestly and explain both options with their pros, cons, and costs. We never recommend a replacement when a repair will extend the life of your roof — and we'll document our reasoning so you can decide with confidence.
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Service Area Roofing across Western North Carolina.
Crews are based in Franklin and Sylva, southwest of Asheville, and we roof homes across 7 counties in the Blue Ridge mountains of Western NC. Unlike roofing companies that travel in from outside the area, we work where we live. Pick your town for local conditions, drive times, and how we schedule work there.
Macon County
Highlands
Franklin
Scaly Mountain
Otto
Jackson County
Cashiers
Sylva
Cullowhee
Dillsboro
Lake Glenville
Sapphire
Swain County
Bryson City
Cherokee
Haywood County
Waynesville
Transylvania County
Brevard
Lake Toxaway
Cherokee County
Murphy
Clay County
Hayesville
Not listed? See the full service area or call (828) 524-7773 — if we can reach it from Franklin or Sylva in a normal working day, we roof it.
VELUX Certified Installer
VELUX Skylights, Installed by a Certified Roofer
Daylight and fresh air for mountain homes. Browse the VELUX lineup below, then talk to our team about adding or replacing skylights during your roofing project.
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Your Roof, Our Expertise Your Roof Protects Everything That Matters. Plan It With a Team That Knows.
Whether it's time for a replacement, a repair, or seasonal maintenance — let's build a plan that gives you confidence for the next 30 years.
Get My Roof Protected (828) 524-7773
Licensed & Insured
CertainTeed ShingleMaster PREMIER
Business-Hours Response
4.8★ Google Rating
Keep Exploring Roofing costs and the towns we serve
Roof Replacement Cost in Western NC (2026)
Material tiers, repair bands and what moves the price
Metal Roofing Cost in Western NC (2026)
Price ranges per square for each metal system
Seamless Gutters & Gutter Guards
Sized for mountain rainfall, installed with the roof
Skylights & VELUX Installation
Daylight and ventilation, flashed as part of the roof
Roofers in Franklin, NC
Our home market in Macon County
Roofers in Highlands, NC
Roofing built for 4,000 feet
Roofers in Cashiers, NC
Roofs built for plateau rain
Roofers in Sylva, NC
Jackson County roofing
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/roofing/roof-replacement
TITLE: Roof Replacement in Western NC: Mountain Homes | Highlander
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Roof Replacement in Western NC: Mountain Homes | Highlander
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Roofing Roof Replacement
Roof Replacement in Western North Carolina
Roofing Division · Serving Western North Carolina
We measure your home, spec a system for your elevation, and hand you a firm written price.
See What My Roof Needs (828) 524-7773
4.8★ Google · 158 reviews Licensed & insured Crews based in Franklin, NC
How We Price Replacement
Scope-based, grouped-cost
Every roof is priced from its real scope after on-site assessment — no generic ranges, no allowances disguised as estimates.
Quick answer
What is a roof replacement, and who needs one?
A roof replacement removes the existing roof down to the deck, repairs damaged sheathing, and installs a new system — underlayment, flashing, ventilation, and finish material. Homeowners typically need one when the roof is at end of life, has widespread damage, or keeps failing after repeated repairs. Highlander replaces roofs on mountain homes throughout Western North Carolina.
— Full tear-off with deck inspection and repair
— Underlayment, flashing, and ventilation rebuilt
— Asphalt, metal, and specialty systems available
A roof replacement isn't a repair. It's a generational investment in your home, one that determines how your property performs, looks, and holds value for decades to come.
At Highlander, we treat every replacement with the weight it deserves. We don't rush proposals, cut corners on materials, or skip the steps that separate a roof that lasts from one that merely passes inspection. This is the most important exterior investment you'll make — and we build accordingly.
Know the Signs Signs Your Roof Needs Replacement.
Not every problem means replacement. But when multiple signs appear together, they tell a clear story about your roof's remaining life.
Widespread Granule Loss
When gutters consistently fill with granule material, it means the UV-protective layer across your shingles is failing systemically — not in one spot, but across the entire roof.
Curling, Buckling, or Cracking
Shingles that curl at the edges, buckle in the center, or show widespread cracking have exhausted their structural integrity. Repairs at this stage are temporary at best.
Recurring or Multi-Point Leaks
A single leak may be repairable. But when water intrusion appears in multiple locations or keeps returning after repair, the underlying system has failed.
Visible Sagging or Decking Damage
A sagging roofline or soft, spongy decking beneath your feet indicates moisture has compromised the structural layer — a condition that worsens rapidly without intervention.
Age Beyond Expected Lifespan
Asphalt shingles in WNC typically last 20–30 years. If your roof is approaching or past that window, proactive replacement lets you control timing, budget, and material choice.
Rising Repair Costs
When annual repair expenses begin approaching the cost of amortized replacement, the math shifts. At some point, continued patching becomes the more expensive option.
Our Approach Replacing the Roof the Right Way.
The difference between a roof that lasts 20 years and one that lasts 50 isn't just material — it's planning, specification, installation discipline, and accountability.
Thorough Assessment Before Anything Else
We don't quote from the driveway. Every replacement begins with a comprehensive on-site evaluation — measuring, photographing, and documenting every condition that will shape the scope of work.
Site-Specific Material Specification
Your roof's materials are selected based on your property's actual conditions — elevation, wind exposure, sun orientation, pitch, and snow load potential. Not from a price list.
Transparent, Detailed Proposals
You receive a grouped-cost proposal that explains exactly what's included, what materials will be used, what the timeline looks like, and what the total cost will be. No ambiguity.
Our Crews, Our Standards
Your replacement is installed by Highlander employees — trained, certified, and directly accountable. The crew that shows up on day one is the same team you met during your consultation.
Quality at Every Layer
From decking inspection to ice shield placement to final fastener patterns — every layer is installed to manufacturer specification, verified by our quality checklist, and documented.
Communication Throughout
Daily updates. Named project contacts. Clear answers to every question. You'll never wonder what's happening on your property — because we'll tell you before you have to ask.
Optional · Advanced Builder
Plan your full replacement in detail
Optional guided builder for homeowners ready to specify materials, system features, and priorities. We use it to prepare a sharper proposal before we walk the roof.
Material & system
Priorities & tier
Photos & notes
Get My Replacement Scoped Prefer the short intake form
Not an instant quote. A real scope brief reviewed by a Highlander advisor, who responds during business hours.
01 Choose a project path
02 Pick a material system
03 Set priorities & timeline
04 Upload photos, share notes
~3 minutes · Optional
Materials Materials That Perform at Elevation.
We specify materials based on where your home sits — not what's cheapest to install. Here are the three systems we recommend most for WNC roof replacements.
CertainTeed Landmark PRO
Long service life
Dimensional Asphalt Our most-installed residential shingle. Impact-resistant, algae-resistant, 20+ designer colors. The best value-to-performance ratio for WNC mountain homes.
Standing Seam Metal
Premium long-term system
Custom-Fabricated Panels Concealed fastener systems rated for 140mph wind uplift. Zero maintenance, superior snow shedding, and energy-efficient reflectivity. The premium long-term investment.
Premium Cedar Shake
30–40 years
Western Red Cedar Natural insulation, distinctive mountain character, and a timeless aesthetic that ages beautifully. Ideal for estate and heritage properties across Highlands and Cashiers.
Compare Materials The Tradeoffs, Stated Plainly.
Every material gives something up. Here is what each one costs you, not only what it gives you.
Roof replacement material comparison for Western North Carolina Material Best for Expected life Upside Tradeoff
Dimensional Asphalt Shingle Most WNC homes wanting proven performance at a reasonable budget 20–30 years in mountain conditions Widest color range, straightforward repairs, fastest install, lowest upfront cost Shorter service life than metal; granule loss accelerates on hot, sun-exposed slopes
Standing Seam Metal Steep-pitch, high-wind, or heavy-snow properties and long-hold homes Longest service life of the three Concealed fasteners, excellent snow shedding, very low maintenance, reflective in summer Highest upfront cost; panel work is specialized, so future modifications cost more
Western Red Cedar Shake Estate and heritage homes where appearance drives the decision 30–40 years with upkeep Natural insulation value and a character no manufactured product replicates Requires periodic maintenance; moss and moisture pressure is real at elevation
Dimensional Asphalt Shingle
Best for Most WNC homes wanting proven performance at a reasonable budget
Expected life 20–30 years in mountain conditions
Upside Widest color range, straightforward repairs, fastest install, lowest upfront cost
Tradeoff Shorter service life than metal; granule loss accelerates on hot, sun-exposed slopes
Standing Seam Metal
Best for Steep-pitch, high-wind, or heavy-snow properties and long-hold homes
Expected life Longest service life of the three
Upside Concealed fasteners, excellent snow shedding, very low maintenance, reflective in summer
Tradeoff Highest upfront cost; panel work is specialized, so future modifications cost more
Western Red Cedar Shake
Best for Estate and heritage homes where appearance drives the decision
Expected life 30–40 years with upkeep
Upside Natural insulation value and a character no manufactured product replicates
Tradeoff Requires periodic maintenance; moss and moisture pressure is real at elevation
Material coverage follows each manufacturer's published terms for the product line we specify, and your written scope names the exact product.
Want the material call made for your specific roof?
We spec by elevation, pitch, wind exposure, and how long you plan to hold the home — then put it in writing.
Get My Material Recommendation 828-524-7773
Your Written Scope What the Estimate Actually Includes.
Comparing bids only works when you know what is inside each one. Every Highlander replacement proposal spells out these lines.
Included on every replacement
Full tear-off of existing layers and disposal
Decking inspection with any rotted sheathing itemized before replacement
Ice-and-water shield at eaves, valleys, and penetrations
Synthetic underlayment across the full deck
New drip edge, pipe boots, and flashing at walls and chimneys
Named material product line, color, and fastener pattern
Ridge ventilation and intake assessment
Daily debris removal and magnetic nail sweeps
Final walkthrough with photo documentation
Quoted separately, never buried
Structural framing repairs discovered after tear-off (priced and approved separately)
Gutter replacement unless listed as a line item
Interior drywall or paint repairs from prior leaks
If a condition shows up after tear-off, you see photos and a written change amount before we proceed.
Why Timing Matters The Real Cost
of Waiting.
Delaying a necessary replacement rarely saves money. In most cases, it increases total project cost, expands the scope of damage, and removes your ability to plan on your own terms.
Planning replacement before a roof fails gives you more room to compare materials, review the written scope, and schedule around appropriate weather windows.
Water Damage Escalation
A failing roof doesn't just leak — it allows moisture into insulation, framing, and interior finishes. What starts as a stain becomes mold, rot, and structural compromise.
Increased Total Project Cost
Waiting until failure can reduce scheduling flexibility, limit material choices, and allow additional damage to develop before the roof is addressed.
Energy Efficiency Loss
A deteriorating roof compromises insulation and ventilation performance, driving up heating and cooling costs throughout the year — especially at mountain elevations.
Property Value Decline
Roof condition is one of the first things buyers, appraisers, and inspectors evaluate. A visibly aging roof directly impacts your home's market value and saleability.
Not sure whether you're at repair or replacement?
A consultation gets you an honest read on your roof's remaining life and a written scope if replacement is the right call.
See What My Roof Needs 828-524-7773
Cost Transparency What actually drives roof replacement cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Pitch and complexity
Steeper mountain roofs need staging, fall protection, and slower production rates. Valleys, dormers, and multiple planes add cut waste and flashing labor.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Decking condition
Deck replacement is unknown until tear-off. We price a per-sheet rate up front so any rot found underneath is billed at a number you already agreed to.
Material system
Dimensional shingle, standing-seam metal, synthetic, and cedar sit at very different price points, and each carries its own underlayment, fastener, and trim package.
Ventilation and details
Intake and exhaust corrections, chimney and skylight flashing, ice-and-water coverage, and snow retention at elevation are scope items, not afterthoughts.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the address and what you are seeing. We measure the roof, walk the variables above with you, and send a written scope you can compare line by line against any other bid.
Get My Written Scope 828-524-7773
Financing may be available for this roof replacement. Ask about options
Subject to credit approval. Terms are set by the lender, not Highlander.
Get the number for your roof, not a range.
Written, grouped-cost proposal after an on-site assessment — with payment options reviewed at the same visit.
Get My Written Estimate 828-524-7773
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled roof replacement usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
Timeline & Process From First Call to Finished Roof.
A structured process that removes uncertainty at every stage. Here's exactly what to expect — and roughly how long each phase takes.
01 15–30 min Consultation Call
We discuss your situation, answer initial questions, and schedule a convenient time for your property assessment.
02 60–90 min On-Site Assessment
Complete roof evaluation with documentation — surface condition, flashing, ventilation, decking visibility, and measurements.
03 2–5 business days Proposal Delivery
Detailed, grouped-cost proposal with material specifications, scope, timeline, warranty details, and total investment.
04 1–3 weeks Material Ordering & Scheduling
Once approved, materials are ordered to your specification and installation is scheduled at a date that works for you.
05 2–5 days typical Installation
Complete tear-off, decking inspection, underlayment, new material installation, flashing, ventilation, and cleanup — daily.
06 Same day Final Walkthrough & Warranty
Multi-point quality inspection followed by a personal walkthrough. You receive your complete warranty package before we leave.
Why Homeowners Choose Highlander Built on Results, Not Promises.
4.8★ Google Rating Across Highlands, Cashiers, Franklin, Sylva & surrounding communities
ShingleMaster PREMIER CertainTeed ShingleMaster PREMIER Credentialed Contractor
4.8★ Google Rating Earned through consistent quality, communication, and follow-through
Direct Storm Support Call to discuss damage, temporary protection, and the appropriate next step
Replacement Projects Recent Roof Replacements.
Full Gallery
Shingle
Dimensional Shingle Re-Roof: Dormered Mountain Home
Synthetic
Brava Synthetic Shake: Lake Glenville
Shingle
CertainTeed Landmark: Waynesville
Metal
Standing Seam Dark Bronze: Highlands
Metal
Standing Seam on a Log Home
Cedar
Cedar Shake Estate: Highlands
What homeowners say about our roof replacement work
We are very pleased with the new roof and new gutters that Highlander installed on our cabin. Everyone was very nice and even with all the recent rain, completed our work in timely fashion. David Christopher Roof replacement Gutters via Google (opens in a new tab)
Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team! Read full review Willard Armes January 2024 Storm damage Roof replacement via Google (opens in a new tab)
See the work, then get your own scope.
We'll walk your roof, document conditions with photos, and hand you a written replacement plan.
Get My Replacement Scoped 828-524-7773
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Replacement Scope Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Roof Replacement FAQs Common Questions About Roof Replacement.
How much does a roof replacement cost in Western North Carolina?
Replacement pricing is scope-based — it depends on roof size, material choice, pitch complexity, and access conditions. Rather than publish a generic range, we provide a detailed, grouped-cost proposal after assessing your specific property — no ballpark figures, no surprises.
How long does a full roof replacement take?
Most residential replacements are completed in 2–5 days depending on size, complexity, and weather. Steep-pitch and complex multi-gable homes may take slightly longer. We'll provide a specific timeline in your proposal and communicate daily throughout the project.
Can I put a new roof over my existing shingles?
We generally recommend full tear-off rather than layering. Overlay hides potential decking damage, adds excessive weight, voids many warranties, and shortens the new roof's lifespan. A clean tear-off lets us inspect every square foot of decking and install to full manufacturer specification.
What's the best roofing material for mountain homes?
It depends on your property's elevation, wind exposure, design theme, and budget. CertainTeed Landmark PRO dimensional shingles offer the best value-to-performance ratio for most WNC homes. Standing seam metal is the premium long-term choice. We'll recommend based on your specific conditions.
Do you handle the old roof removal and disposal?
Yes. We handle complete tear-off, debris removal, and disposal. Your property is cleaned daily with magnetic nail sweeps and full debris removal. We leave your property cleaner than we found it.
What warranties come with a roof replacement?
Every replacement includes the manufacturer's material warranty (per the manufacturer's terms for the specified product line) plus Highlander's labor warranty. You receive a complete physical warranty package at your final walkthrough — documentation you can file and reference for decades.
Will my homeowner's insurance cover roof replacement?
If your roof was damaged by a covered event (storm, hail, fallen tree), your insurance may cover part or all of the replacement. We provide complete damage documentation, meet with your adjuster on-site, and coordinate the claim process from start to finish.
How do I know when it's time to replace rather than repair?
If damage is isolated and your roof is under 15 years old, repair may be the right call. If you're seeing widespread shingle deterioration, recurring leaks, or your roof is 20+ years old, replacement is typically the better long-term investment. We'll assess honestly and explain both options.
Do you offer financing for roof replacement?
Yes. We offer flexible financing options to make roof replacement accessible regardless of timing. Ask about payment plans during your consultation — there's no obligation and no pressure.
Can I stay in my home during the replacement?
Yes. While roof replacement involves significant noise, most homeowners stay in their homes throughout. We'll brief you on what to expect each day and take every precaution to minimize disruption to your household.
Keep Exploring Related pages you may find useful
Roofing Services Hub
Full roofing division overview
Residential Roofing Services
Materials and process overview
Metal Roofing for Mountain Homes
Standing seam and metal options
Metal vs Shingle Roof in Western NC
Compare materials before you decide
Best Roofing Materials in Highlands, NC
Local climate and material guide
Request an Inspection
Start your replacement estimate
Keep Exploring Related reading and local coverage for Roof Replacement
Energy Efficient Roofing: 5 Choices Before Mountain Roof Replacement
Compare metal, tile, cool shingles and coatings by reflectance, insulation and lifecycle cost before your next mountain
Is Roof Replacement Tax Deductible? A 2026 Homeowner Guide
Learn how roof replacement affects home basis, rental depreciation and disaster-loss records, plus why the federal resid
Roof Replacement on Waynesville's Historic Homes: Doing It Without Losing the Character
Haywood County's older homes have complex roof lines, original detailing, and modern performance needs. Here is how we a
Roof Replacement in Franklin
Franklin, NC · Macon County · 2,119 ft
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Highlands, NC · Macon County · 4,118 ft
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Cashiers, NC · Jackson County · 3,484 ft
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Sylva, NC · Jackson County · 2,037 ft
Roof Replacement Cost in Western NC (2026)
Material tiers, repair bands and what moves the price.
Metal Roofing Cost in Western NC (2026)
Price ranges per square for each metal system.
Seamless Gutters & Gutter Guards
Sized for mountain rainfall and installed with the roof.
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
Ready to Move Forward? When You're Ready to Replace Your Roof the Right Way, We're Ready to Build It.
No pressure. No obligation. Just a conversation with a local roofing expert who will assess your property honestly and help you make the right decision for your home.
Get My Written Estimate (828) 524-7773
Licensed & Insured
CertainTeed ShingleMaster PREMIER
Clear Next Steps
Financing Available
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
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4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
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Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
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Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
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URL: https://highlandernc.com/roofing/roof-repair
TITLE: Roof Repair in Western NC: Leaks and Flashing | Highlander
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Roof Repair in Western NC: Leaks and Flashing | Highlander
Skip to main content Roofing
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Projects Blog Contact (828) 524-7773 (828) 524-7773 Get My Written Estimate
Home
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Roof Repair
Roof Repair in Western NC
Roofing Division · Serving Western North Carolina
We find the real cause, show you photos of the failure, and price the repair in writing first.
(828) 524-7773 See What My Roof Needs
4.8★ Google · 158 reviews Licensed & insured Crews based in Franklin, NC
An active leak can't wait on email, call and we'll triage on the phone and get an inspection on the schedule.
Fast Repair Assessments
We prioritize active water intrusion and answer our own phone.
Active Leak? What To Do Right Now
1 Put a bucket or bin under the drip and move furniture, rugs, and electronics clear.
2 If the ceiling is bulging, pierce the low point with a small hole to release trapped water.
3 Photograph the stain, the drip, and anything damaged — timestamped photos help later.
4 Do not climb on a wet roof. Steep mountain pitches are the most common injury cause.
5 Call us with what you're seeing. We triage on the phone and schedule the roof inspection.
Calls during business hours are answered by our team, and active water intrusion is prioritized ahead of routine estimates.
(828) 524-7773
Insurance Documentation We Document Storm Damage So Your Claim Isn't Guesswork.
Most denied or underpaid claims come down to thin documentation. We handle the paperwork side of insurance claims as carefully as the roof work itself. We are not adjusters and we don't decide your claim — we give you and your insurer the same clear evidence.
Photo documentation
Dated close-ups and wide shots of all roof damage, plus interior evidence, organized into one file you can forward to your adjuster.
Written scope of loss
A line-item scope describing what failed, what it will take to fix it correctly, and the roofing material it calls for.
Adjuster meetings
We can be on the roof with your adjuster so the damage is reviewed the same way by both sides — fewer surprises in the settlement.
Honest claim guidance
If the damage is below your deductible, we say so. We never advise filing a claim that isn't in your interest.
Quick answer
What does roof repair cover, and when is repair the right call?
Roof repair addresses a specific, contained failure — a leak, wind-lifted shingles, damaged flashing, or a compromised penetration — without replacing the entire roof. Repair is usually the right call when the roof is otherwise sound and has meaningful service life left. Highlander inspects first and tells you plainly whether repair or replacement makes more sense.
— Leak diagnosis before any work is quoted
— Flashing, penetrations, and storm damage repairs
— Honest repair-versus-replace recommendation
Not an Emergency? Send It Over and We'll Call You Back.
If the leak isn't active right now, four quick fields are all we need to get a free estimate on the schedule.
Request a Free Estimate
Get help with roof repair.
Three quick fields. We will discuss the property and project details with you after the request is stored.
Prefer to talk? Call (828) 524-7773
First name
Email
Phone number
See What My Roof Needs By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
A roof leak isn't just an inconvenience, it's your home telling you something needs attention before it becomes something worse.
At Highlander, we don't treat small roof repairs as small jobs. We treat them as diagnostic opportunities — a chance to find the real cause, fix it properly, and give you an honest picture of your roof's overall condition. Every job is documented and held to the same craftsmanship as a full roof installation.
What We See Most Roofing Problems We Diagnose and Resolve.
These are the most common calls we receive from homeowners across Western North Carolina — and the conditions we're best equipped to resolve.
Active Leaks & Water Intrusion
Water stains on ceilings, dripping during rain, or moisture in the attic. We trace the water back to its true origin point — which is often far from where it appears inside.
Wind-Damaged or Missing Shingles
High-altitude gusts can lift, crack, or strip shingles entirely. Even a few bare spots expose underlayment and decking to rapid deterioration if left unaddressed.
Flashing Failures
Step, counter, and chimney flashing are the most common failure points on mountain roofs. Improper or aged flashing is behind the majority of the calls we receive.
Pipe Boot & Penetration Leaks
Rubber pipe boots degrade over time, especially at elevation where UV exposure is more intense. Cracked boots are a leading cause of hidden moisture on roofs that are otherwise in good condition.
Ice Dam & Ridge Vent Issues
Inadequate ventilation causes ice damming in winter and heat buildup in summer. Both accelerate material degradation and can cause interior water damage.
Sagging, Soft Spots, or Decking Damage
Soft spots underfoot or visible sag lines indicate moisture has compromised the structural decking. This requires immediate assessment to prevent further structural damage.
Don't Ignore It Small Problems
Become Big Problems.
The most expensive jobs we take on are the ones that should have been addressed months earlier. Water is persistent, patient, and destructive — and mountain weather accelerates every timeline.
A small flashing problem left unaddressed for six months can easily become a full section replacement with interior damage remediation. The math always favors acting early.
A small flashing gap becomes interior water damage
A quarter-inch gap at a chimney base can channel gallons of water into wall cavities during a single heavy rain — damaging insulation, framing, and interior finishes.
A missing shingle exposes underlayment to UV breakdown
Underlayment is designed to be a secondary barrier, not a primary one. Once exposed to direct sunlight, it degrades within months — turning a small repair into a full section replacement.
A cracked pipe boot lets moisture into your attic for months
Slow drips often go unnoticed until mold has spread across sheathing and insulation. The cost multiplies with every month of undetected moisture.
Ice damming from poor ventilation damages soffits and fascia
Recurring ice dams don't just damage shingles — they force water behind gutters and fascia boards and into soffit cavities, causing wood rot that extends well beyond the roof surface.
Noticed something that doesn't look right?
The sooner it's assessed, the less it costs to fix. Call us or schedule online.
(828) 524-7773 See What My Roof Needs
Our Repair Philosophy We Fix the Cause, Not Just the Symptom.
Too many patch jobs fail because they treat where the water shows up — not where it gets in. Our approach is diagnostic first, repair second.
Diagnose the Root Cause
We don't patch where water appears — we trace it to where it enters. Water often travels along rafters and decking before showing up inside, making accurate diagnosis critical.
Document Everything
Before we touch anything, we photograph and document the existing condition. You see exactly what we found, what caused it, and what we recommend — with evidence.
Repair Permanently, Not Temporarily
A high-quality roof repair uses the same materials and methods as a full roof replacement. No roofing cement cover-ups, no temporary tarps presented as solutions.
Be Honest About What You're Facing
If a repair will solve the problem, we'll tell you. If you're better served by replacement, we'll explain exactly why — and let you decide without pressure.
Noticed something on your roof?
We diagnose accurately and recommend honestly — repair or replace, you'll know why.
(828) 524-7773 See What My Roof Needs
Honest Guidance When a Repair Is Enough. When You Need a New Roof.
We tell you the truth about every roof we inspect. Here's the framework we use to guide our recommendation.
Repair Is Likely Sufficient
Damage is isolated to one area or a few specific components
The roof is under 15 years old with no systemic issues
A single flashing, pipe boot, or vent has failed
Wind removed a small section of shingles in an otherwise sound roof
The underlying decking and structure are intact
Consider Replacement
Damage appears in multiple unrelated areas simultaneously
Your roof is 20+ years old and showing widespread deterioration
You've had the same area repaired more than once
Decking is soft, sagging, or shows signs of rot
Repair costs are approaching the amortized cost of replacement
Learn About Roof Replacement
Ongoing Care Preventive Maintenance for Western NC Roofs.
The local climate — freeze-thaw cycles, wind-driven rain, heavy pollen and organic debris — creates unique roofing challenges. Regular roof maintenance catches small failures at seams, sealants, and fasteners before they turn into interior damage, and it helps extend roof life.
Flashing, boot, and penetration inspection
Sealant refresh at exposed fasteners and terminations
Debris cleared from the roof and gutters
Documented condition report with photos
Repair-vs-replace guidance you can plan around
Priority scheduling on future service calls
What This Covers The roofing services a repair actually covers
Leaks, flashing, ventilation and moss are different problems with different fixes. Here is how we approach each one.
Roof leak repair and leak detection
A ceiling stain is rarely below the hole. Water travels along decking, rafters and the top of a wall before it shows, so the first job is finding the entry point rather than patching the symptom. We inspect the roof, the attic side where it is accessible, and the details around every penetration.
Entry point traced before anything is sealed
Attic-side inspection where access allows
Written findings with photographs, not a verbal diagnosis
Flashing repair: chimneys, sidewalls and skylights
Most leaks we are called to are flashing, not field. Step flashing that was reused on a re-roof, a chimney counter-flashing that was caulked instead of cut into the mortar, and a skylight flashed without its kit account for a large share of what we open up.
Chimney step and counter-flashing cut into the masonry
Sidewall, headwall and kick-out flashing at every wall termination
Skylight reflashing with the manufacturer's engineered kit
Attic ventilation and gable vents
Ventilation is a repair item because a roof that cannot breathe cooks its own shingles and condenses moisture on the underside of the deck in winter. Intake at the eave and exhaust at the ridge have to balance; adding exhaust without intake makes the problem worse.
Intake and exhaust measured against the attic area
Ridge, gable and static vent repair and replacement
Bath and kitchen fans ducted outside, not into the attic
Shingle and low-slope repair
Blown-off tabs, creased shingles after a wind event, cracked pipe boots and failed seams on a porch or a low-slope section are all targeted repairs. Matching an aged shingle exactly is not always possible, and we tell you when a repair will be visible before we do it.
Asphalt shingle replacement, boot and vent-collar renewal
TPO and membrane work on low-slope, porch and commercial roofing systems
Decking replaced where the sheathing has gone soft
Moss, algae and debris on shaded roofs
North-facing slopes under heavy canopy stay damp for days after rain, and moss holds water against the surface. Removal is done without pressure washing, which strips granules and voids warranties, and the real fix is usually more light, better drainage, and keeping valleys and gutters clear.
Low-pressure treatment rather than pressure washing
Valleys, behind chimneys and dead corners cleared
Trimming and ventilation advice so it does not return next season
Underlayment and moisture detail
Once the surface is opened up, what sits under the shingle decides whether the fix lasts. Ice-and-water membrane at the eaves and in every valley, and a synthetic underlayment rated for this climate, are the parts nobody sees and everybody needs at elevation.
Ice-and-water membrane at eaves, valleys and penetrations
Synthetic underlayment lapped and fastened to specification
Vapour and condensation issues diagnosed rather than covered over
What Waiting Costs What one more season of mountain weather usually changes
A small leak that waits through one more winter rarely stays small. Freeze-thaw cycles at elevation widen the same opening every night, and each cycle pushes water further into the deck.
By spring, what was a flashing or fastener fix is often plywood replacement, wet insulation, and drywall work — the same roof, with three trades involved instead of one.
Decking rot
Sustained moisture softens OSB and plywood, so sheets that could have stayed get cut out at tear-off.
Insulation loss
Wet blown-in and batt insulation compresses and stops performing, raising winter heating load until it is replaced.
Interior damage
Water tracks along rafters before it shows on a ceiling, so staining usually means the framing cavity has been wet for a while.
Cost Transparency What actually drives the cost of a roofing project here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina's mountains, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
How far the water traveled
A lifted shingle is a short visit. Water that reached decking, insulation, or drywall turns a repair into layered work, and that is what moves the number most.
Where the failure sits
Field repairs are straightforward. Valleys, chimney and wall flashing, and steep upper planes need staging and slower, detail-heavy labor.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Matching what is already there
Discontinued colors and older profiles sometimes mean sourcing close-match material or reworking a full plane rather than patching a few courses.
Repair versus replace math
If a roof is near the end of its service life, we say so and price both the repair and having a new roof installed, so you are not spending repair money twice inside two years.
What your free estimate includes, in writing
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open anything up
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the address and what you are seeing. We inspect it in person, show you photos of what is actually failing, and send a written scope you can compare line by line against any other roofing contractor's bid.
Get My Written Scope 828-524-7773
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled work usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At these elevations (Highlands and Cashiers sit well above Asheville), late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small problems turn into wet decking, insulation, and drywall, which widens the scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
Photo Proof The Details That Keep Water Out.
Flashing, hips and roof-to-wall transitions are where most mountain-home leaks start, so they are where we look first. These are details from Highlander roofs.
New chimney counter-flashing
Hip and ridge cap detail
Metal dormer caps and porch roof
Shingle gable and dormer transitions
See more Highlander roofs
Repair Process How a Repair Works With Highlander.
A structured, transparent process from your first call to verified resolution. No guesswork, no surprises.
01
You Call: We Answer
Describe what you're seeing. We'll ask targeted questions to understand the urgency and arrange the appropriate next step based on current scheduling and conditions.
02
On-Site Diagnosis
A roofing technician inspects the affected area and surrounding components to identify the true source of the problem. We photograph everything and explain our findings on-site.
03
Clear Recommendation
You receive a straightforward recommendation — repair, monitor, or replace — with a written scope, cost, and timeline. No ambiguity, no upselling.
04
Precision Repair
If repair is the right path, our crew executes with the same materials and standards we use on full replacements. Documented work, verified results.
05
Verification & Documentation
We verify the fix has resolved the issue, photograph the completed work, and give you documentation of what was done and what warranty applies, so you have peace of mind and a record on file.
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. The roofing company that shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project, whether a home repair or commercial roofing services, gets a single named point of contact from inspection through completion — backed by local crews and a Franklin office that answers the phone.
One named contact
Same person from start to finish.
Local crews
Based in Franklin, southwest of Asheville, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still looking for roofing answers. Both are welcome — start wherever you actually are.
Ready now Get your roof assessed and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Repair Assessed Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
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What homeowners say about our craftsmanship
Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team! Read full review Willard Armes January 2024 Storm damage Roof replacement via Google (opens in a new tab)
Josh and his crew are fantastic and I highly recommend this company for their conscientious approach and speed in service delivery. I sustained a 5-in hole in my garage roof in Dillsboro(long story) and called Highlander in some desperation given rain that evening in the forecast. Josh came by that morning, scoped the job, and then swung by with a crew that same afternoon and replaced the plywood between the rafters and matched the shingles in a seamless job, then cleaned up so well you couldn't tell they had been there. I can't thank the team at Highlander Roofing enough - they are my roofer from here on! Read full review J H. April 2019 · Dillsboro, NC Storm damage Roof repair via HomeAdvisor (opens in a new tab)
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Roof Repair FAQs Common Roofing Questions From NC Homeowners.
What should I do if my roof is leaking?
If water is entering the home, protect the interior if you can do so safely and call Highlander during office hours. Outside office hours, send a request for follow-up. Do not climb onto a wet or damaged roof. Temporary weather protection may be discussed when conditions and scheduling allow.
How much does a roof repair cost?
Repair pricing is scope-based — it depends on the type of damage, materials involved, and accessibility. Rather than publish a generic range, we provide exact, itemized pricing after an on-site assessment so the number reflects the actual work.
Will you try to sell me a new roof when I only need a repair?
No. We diagnose honestly and recommend based on what your roof actually needs. If a targeted repair will solve the problem, that's what we'll recommend — and we'll document our reasoning so you can verify our logic.
Do your repair services come with a warranty?
Yes. Every repair we perform comes with a Highlander labor warranty covering the work we completed. The duration depends on the scope, and we'll specify it clearly before work begins.
Can you repair a roof during rain or winter?
Permanent roof repairs require suitable weather and safe working conditions. When water is entering the home, call to discuss temporary protection options; the appropriate response depends on the roof, weather, access, and crew availability.
How do I know if the leak is coming from my roof and not somewhere else?
Not all interior water stains come from the roof — condensation, plumbing issues, and window failures can mimic roof problems. Our diagnostic process identifies the actual source before recommending a solution. If it's not your roof, we'll tell you.
Do you handle insurance claims for storm damage?
Yes. We provide complete damage documentation with photographs and measurements, meet with your insurance adjuster on-site if needed, and coordinate the repair process through your claim.
What if the repair reveals bigger problems underneath?
If we discover additional issues during repair — like decking damage or widespread underlayment failure — we stop, document what we've found, and discuss your options before proceeding. You always approve the scope of work.
Keep Exploring Related roofing solutions and helpful pages
Roofing Services Hub
Full roofing division overview
Residential Roofing Services
When repair becomes replacement
Roof Replacement Options
Compare repair vs full replacement
Roofing FAQ
Common questions about repair timelines
Request an Inspection
Get a repair scope in writing
Get My Questions Answered
Reach a project advisor
Keep Exploring Related reading and local coverage for Roof Repair
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Roof Repair in Franklin
Franklin, NC · Macon County · 2,119 ft
Roof Repair in Highlands
Highlands, NC · Macon County · 4,118 ft
Roof Repair in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Roof Repair in Sylva
Sylva, NC · Jackson County · 2,037 ft
Roof Replacement Cost in Western NC (2026)
Material tiers, repair bands and what moves the price.
Seamless Gutters & Gutter Guards
Sized for mountain rainfall and installed with the roof.
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based, bring local roofing expertise, and are led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep the job site clear by moving debris to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
Don't Wait Until It Gets Worse The Best Repair Is the One You Don't Have to Do Twice.
If something doesn't look right, it probably isn't. Call us for an honest, expert roof assessment — we'll tell you what's happening, what it will take to fix it, and whether a repair or having the roof replaced is the better path forward.
(828) 524-7773 See What My Roof Needs
Licensed & Insured
Urgent Roof Support
CertainTeed ShingleMaster PREMIER Credentialed Contractor
4.8★ Google · 158 Google reviews
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
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Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
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Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
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URL: https://highlandernc.com/roofing/metal
TITLE: Standing Seam Metal Roofing in Western NC | Highlander
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Standing Seam Metal Roofing in Western NC | Highlander
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Metal Roofing
Roofing Metal Roofing
Metal Roofing in Western NC
Built for Mountain Weather.
Western North Carolina metal roofing designed to withstand elevation, wind, snow load, and heavy rainfall. Standing seam and exposed-fastener systems are specified and installed as a complete system by a licensed contractor and a knowledgeable team.
Get My Metal Roof Scoped (828) 524-7773
Quick answer
What is metal roofing, and is it right for a Western North Carolina home?
Metal roofing is a long-lasting roof system — standing seam or exposed-fastener panels — installed as a complete assembly with underlayment, flashing, and trim. It suits mountain homes that face high wind, hail, heavy rainfall, snow load, and shade-driven moisture at elevation. Highlander installs metal roofs across Franklin, Highlands, Cashiers, Sylva, and the surrounding mountain communities southwest of Asheville.
— Standing seam and exposed-fastener systems
— Weather resistance designed for wind, snow load, and heavy mountain rainfall
— Installed as a full system, not panels alone
— Free on-site assessment before any recommendation
Durable, long-life system
High-quality metal roofing is designed as a forever roof — substrate, underlayment, panels, and trims specified together for long-term performance, so the warranty actually holds.
Wind-rated
Standing seam panels with hidden clips resist uplift across the Highlands Plateau and exposed mountain ridgelines.
Snow & ice planned
Snow retention designed into the system at walkways, entries, and outdoor living spaces — not bolted on after the fact.
What We Install A Complete Metal Roof System, Not Just Panels.
A standing seam roof (concealed fastener) — the premium choice for design-forward mountain homes
Exposed-fastener metal panels — appropriate for outbuildings and budget-driven projects
Full ice-and-water shield underlayment, well past code minimum at eaves and valleys
Snow retention designed for the specific roof, not stocked as a one-size accessory
Coordinated trim and termination detailing to the manufacturer's specifications, so warranties hold across the full assembly
ARB submission packages for club community projects
What This Covers Installation and repair in Western NC
Metal roofing splits into two jobs that need different work and different pricing. When the exterior is part of the project, the same team scopes metal roofing and siding together, including soffit and fascia.
Metal roof installation
Standing seam panels are cut to the full length of the run and fastened with concealed clips, so nothing penetrates the water plane in the field of the roof. Exposed-fastener metal roofing panels are through-fastened and cost less, which makes them the sensible choice on outbuildings and simple rooflines. Long panels also mean planning supplier delivery and site logistics on steep mountain drives.
Standing seam with concealed clips and custom metal trim fabricated on site
Exposed-fastener panels for barns, workshops and agricultural structures
Snow retention planned above entries, decks and walkways
Metal roof repair
A metal roof is repairable in a way asphalt shingles are not: a damaged panel can be replaced, a seam can be re-formed, and the exposed screws on a screw-down roof are a periodic maintenance item rather than a failure. Most calls we get on metal are fasteners, penetrations or trim, not the panel itself.
Fastener and gasket replacement on exposed-fastener roofs
Panel replacement, seam repair and trim renewal
Flashing at chimneys, skylights and wall terminations re-detailed
Cost Transparency What actually drives metal roofing cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Pitch and complexity
Steeper mountain roofs need staging, fall protection, and slower production rates. Valleys, dormers, and multiple planes add cut waste and flashing labor.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Decking condition
Deck replacement is unknown until tear-off. We price a per-sheet rate up front so any rot found underneath is billed at a number you already agreed to.
Material system
Dimensional shingle, standing-seam metal, synthetic, and cedar sit at very different price points, and each carries its own underlayment, fastener, and trim package.
Ventilation and details
Intake and exhaust corrections, chimney and skylight flashing, ice-and-water coverage, and snow retention at elevation are scope items, not afterthoughts.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the address and what you are seeing. We measure the roof, walk the variables above with you, and send a written scope you can compare line by line against any other bid.
Get My Written Scope 828-524-7773
Want real numbers? See metal roofing cost in Western NC (2026) — installed price per square for standing seam, exposed fastener, and metal shingles.
Financing may be available for this metal roofing. Ask about options
Subject to credit approval. Terms are set by the lender, not Highlander.
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled metal roofing usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
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Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Metal Roof Priced Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
What homeowners say about our metal roofing work
When you call, ask for Juan & Javo crew. Their crew installed a metal roof on our home and their craftsmanship was excellent. Highly recommended. Zary M January 2024 Metal roofing via Google (opens in a new tab)
We contracted Highlander Roofing to replace our existing shingle roof with new metal roofing. They did a great job and kept us updated throughout the process. We would highly recommend them. Nate Yoder October 2023 Metal roofing Roof replacement via Google (opens in a new tab)
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Optional · Advanced Builder
Configure your standing seam project
An optional guided pathway for homeowners upgrading to metal. Specify profile, color direction, snow guards, and mountain-exposure detailing — we use it to prepare a precise on-site assessment.
Material & system
Priorities & tier
Photos & notes
Build Your Metal Roof Plan Prefer the short intake form
Not an instant quote. A real scope brief reviewed by a Highlander advisor, who responds during business hours.
01 Choose a project path
02 Pick a material system
03 Set priorities & timeline
04 Upload photos, share notes
~3 minutes · Optional
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Metal Roofing FAQs Frequently Asked Questions About Metal Roofing.
How long does a metal roof last in Western NC?
A properly installed metal roof can last 40 years or more when it is a correctly specified standing seam system. When that lifespan gets cut short in the field, the cause is almost always workmanship at flashings and terminations — not panel failures.
Is metal louder than asphalt inside the home?
Properly installed metal over solid decking and underlayment is not noticeably louder than asphalt. The 'tin roof' sound comes from open framing, not residential metal systems.
Can metal go directly over my existing roof?
Sometimes, but in these mountains we almost always recommend a full tear-off so we can inspect the deck, replacing rotted sheets where we find them, and install proper underlayment before panels go down.
How is metal priced versus asphalt?
Upfront, metal is typically 1.5–2.5× the cost of dimensional asphalt. Over 30+ years, its longevity usually makes it the cheaper roof per year once you include replacement cycles, which is where the long-term value comes from.
Standing seam or exposed fasteners: which metal profile is right for a mountain home?
For most high-end mountain homes, the right metal roofing profile is standing seam (concealed fastener). Exposed-fastener panels still have a place on outbuildings, simple gable roofs, and budget-driven projects.
Metal roofing by town
Macon County
Metal Roofing in Franklin, NC
Macon County
Metal Roofing in Highlands, NC
Jackson County
Metal Roofing in Cashiers, NC
Jackson County
Metal Roofing in Sylva, NC
Keep Exploring Related pages you may find useful
Roofing Services Hub
Full roofing division overview
Residential Roofing Services
Shingle, metal, and cedar options
Roof Replacement Options
Planning and material selection
Metal Roofing Cost in Western NC (2026)
Installed price ranges per square
Metal vs Shingle Roof in Western NC
How the two materials compare
Best Roofing Materials in Highlands, NC
Local-climate-first material guide
Request an Inspection
Talk metal specifics with an advisor
Keep Exploring Related reading and local coverage for Metal Roofing
Metal Roofing for Bryson City Vacation Rentals: What Owners Should Know
Bryson City rental cabins take heavy rain, heavy guest turnover, and very little downtime. Here is how standing seam met
Metal Roofing Cost in Western NC: Standing Seam vs. Exposed Fastener
A regional pricing guide to metal roof cost in Western North Carolina — how standing seam and exposed fastener systems c
Metal Roofing in Highlands, NC: Benefits for Rain, Wind, and Elevation
Why standing seam metal is one of the strongest roofing options for Highlands, NC homes at 4,000+ feet.
Metal Roofing in Franklin
Franklin, NC · Macon County · 2,119 ft
Metal Roofing in Highlands
Highlands, NC · Macon County · 4,118 ft
Metal Roofing in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Metal Roofing in Sylva
Sylva, NC · Jackson County · 2,037 ft
Roof Replacement Cost in Western NC (2026)
Material tiers, repair bands and what moves the price.
Seamless Gutters & Gutter Guards
Sized for mountain rainfall and installed with the roof.
All Service Areas
Every Western North Carolina town we cover.
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Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
The Next Step
One conversation.
One local team.
Tell us about your property. A Highlander project advisor reviews the request during staffed business hours and follows up with a clear next step.
Call (828) 524-7773 Start Your Project
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Licensed and insured
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Our Promise to You
A written scope before work begins
Pricing and material direction documented for the project
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Project-specific warranty terms reviewed in writing
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10 WNC Counties
4.8★ rated. Roofing & Construction across Western NC since 2017.
Roofing
Construction
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Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
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Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
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URL: https://highlandernc.com/roofing/metal/cost
TITLE: Metal Roofing Cost in Western NC (2026 Guide) | Highlander
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Metal Roofing Cost in Western NC (2026 Guide) | Highlander
Skip to main content Roofing
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Metal Roofing Cost
2026 Cost Guide Metal Roofing Cost in Western NC (2026)
Installed price ranges per square by system, and the mountain conditions — pitch, access, and snow retention — that decide where inside the range your roof lands.
Get My Written Estimate Call (828) 524-7773
By the Numbers
158 Google Reviews Franklin profile
2017 Family-Owned Since Franklin, NC
4.8★ Google Rating Serving 10 WNC counties
Credentials
NC General Contractor License #87668
BBB A+ Accredited since 2020
CertainTeed ShingleMaster PREMIER Credentialed Contractor
VELUX Certified Installer
Family-owned in Franklin since 2017
"One accountable Highlander team for roofing and construction, backed by a North Carolina General Contractor license."
Quick answer
How much does a metal roof cost in Western North Carolina in 2026?
Most metal roofs in Western North Carolina cost $650 to $2,100 per installed square (100 sq ft) in 2026. Exposed-fastener panels run $650–$1,100, metal shingles $1,000–$1,700, and standing seam $1,300–$2,100. Steep pitch, hard driveway access, snow retention, and sheathing repairs push a mountain roofing project toward the top of that range.
— Exposed fastener: $650–$1,100 per installed square
— Metal shingles: $1,000–$1,700 per installed square
— Standing seam: $1,300–$2,100 per installed square
— Ranges, not quotes — your number is measured and written
System by system Metal roof replacement cost per square in Western NC
One roofing square is 100 square feet of roof surface. We quote ranges rather than one average cost because pitch and access move the number as much as the panel does. For a metal roof replacement on a 2,000 sq ft mountain home with a steep pitch, that commonly means 24–30 squares once the roof planes are measured.
Standing seam metal
$1,300 – $2,100 per square installed
$13 – $21 per sq ft
Service life: 40+ years when detailed correctly
Concealed-fastener panels with no exposed screws in the field, cut to the full length of the run so a long mountain rake is one continuous piece. It is the most expensive metal system we install because panel material, on-site trim fabrication, and the labor to detail hips, ridges, and penetrations are all higher. Heavier gauge, striated or mechanically seamed panels, and premium Kynar finishes push toward the top of the range.
Best fit: Primary residences, high-exposure elevations, complex rooflines, and homes in design-review communities.
Exposed-fastener metal (screw-down)
$650 – $1,100 per square installed
$6.50 – $11 per sq ft
Service life: 30–40 years, with fastener and gasket maintenance
Through-fastened panels, most common on barns, outbuildings, cabins, and simple gable roofs. It is the least expensive way to put metal over your house. The trade-off is maintenance: the neoprene gaskets under those exposed screws are a wear item and need inspection as the roof ages — the most common roof repair call we get on screw-down panels is replacing them. Cost moves with gauge, panel profile, and whether the panels land on solid sheathing or purlins.
Best fit: Simple gable roofs, outbuildings, workshops, cabins, and budget-driven replacements.
Metal shingles and stamped panels
$1,000 – $1,700 per square installed
$10 – $17 per sq ft
Service life: 40+ years
Stamped steel or aluminum panels that read as shake, slate, or tile from the ground while behaving like metal in the weather. Installed piece by piece rather than in long runs, so labor is a larger share of the number than on a long-panel system — but they hide roof-plane irregularities on older mountain homes better than a long panel does.
Best fit: Historic districts, roofs with many small planes, and homeowners who want a metal roof that does not read as metal.
Mountain-specific factors What moves the cost to install a metal roof inside the range
Pitch
Past roughly 7/12 the crew can no longer walk the roof. Staging, fall protection, and a slower production rate add labor cost to every square. A steep roof in the mountains routinely adds 10–20% over the same panel on a walkable roof.
Site access
Long panels arrive at full length or get roll-formed on site, and both need a place to stage them. Narrow gravel switchbacks, tight tree lines, and steep drives mean material and debris move by hand instead of by truck — on some lots this costs more than the upgrade from shingle to metal.
Snow guards and snow retention
Metal sheds snow in sheets, and a sliding sheet can take the gutters with it. Anywhere a roof plane discharges over an entry, walkway, deck, drive, or gas meter, the roof needs engineered snow retention; it is not optional. Budget roughly $12–$25 per linear foot of retention, depending on the system and the elevation-driven load calculation.
Decking and underlayment
Metal needs a flat, sound deck and a high-temperature synthetic underlayment. We agree on a decking rate per sheet before tear-off so rot discovered underneath is billed at a number you already approved. High-elevation roofs, and anything on the plateau that sees 80 inches of rain a year, also get wider ice-and-water coverage at eaves and valleys, and we check ridge vents and attic ventilation while the deck is open.
Detail count
Valleys, dormers, chimneys, skylights, and roof-to-wall transitions carry custom-bent flashing on a metal roof. Labor follows roof design and detail count more than roof size — two homes with identical square footage can sit a full tier apart.
Tear-off versus overlay
Removing one layer of asphalt roofing material is normal and priced in. A second layer, or a roof with soft decking under it, adds disposal and carpentry. We do not recommend laying metal over a compromised deck to save on tear-off.
Frequently asked metal roofing cost questions
How much does a metal roof cost in Western North Carolina?
This year, installed metal roofing prices in Western NC typically run $650–$1,100 per square for exposed fastener panels, $1,000–$1,700 per square for metal shingles, and $1,300–$2,100 per square for standing seam. A square is 100 square feet of roof area, which is more than 100 square feet of floor area once pitch is counted.
Is metal more expensive than a shingle roof here?
On quote day, yes — standing seam commonly runs two to three times a dimensional asphalt roof on the same house. Over a 40-year window the math narrows considerably: a new metal roof typically outlives two shingle roofs, holds up better to ice loading and wind at elevation, and metal roofs last long enough to protect your home for decades. That is usually what tips homeowners who are considering metal to go with metal.
Do I need snow guards on a mountain metal roof?
Anywhere the roof sheds over an entry, walkway, deck, driveway, or gas meter, yes. Metal releases snow in sheets rather than melting it off gradually. Engineered retention is sized to the elevation-driven snow load and local building codes, and generally adds $12–$25 per linear foot.
Why do two similar homes get very different quotes from the same roofing contractor?
Pitch, access, and detail count. A 9/12 roof on a switchback drive with four dormers and two valleys takes far more staging and custom flashing than a walkable 5/12 gable of the same square footage — even with identical panels. Any roofer who works these mountains prices that in from the start; roofing companies that do not tend to find it out mid-job.
Can metal go over an existing shingle roof?
Sometimes, if the existing roof is a single layer on a sound deck with the right framing. We inspect the old roof and the sheathing first. If the deck is soft or already carries two layers, we tear off and do a full replacement — laying metal over a compromised deck buys a few dollars now and costs a roof later.
Are these prices a quote?
No. They are honest current ranges for Western North Carolina so you can budget before investing in a new roof. A measured on-site inspection gives you a written roofing estimate, including a per-sheet decking rate agreed before the roof comes off.
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
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4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Keep Exploring Keep reading
Metal roofing in Western North Carolina
Full Western NC roofing cost guide
Metal vs. shingle roofs in Western NC
Roof replacement in Western NC
Roof financing options
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
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NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/roofing/residential
TITLE: Residential Roofing in Western NC | Highlander
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Residential Roofing in Western NC | Highlander
Skip to main content Roofing
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Residential Roofing in Western North Carolina
Your Home Deserves a Roof Built for These Mountains.
Complete residential roof replacement and repair for mountain homes across Highlands, Cashiers, Franklin, Sylva & beyond. Certified installation. Premium materials. Warranties you can count on.
Discuss Your Roof (828) 524-7773
CertainTeed ShingleMaster PREMIER Credentialed Contractor
Licensed & Insured
4.8★ Google rating
Quick answer
What is residential roofing, and who is it for?
Residential roofing covers repair, replacement, and new roof systems on single-family mountain homes, cabins, and second homes. The right system depends on elevation, exposure, roof pitch, and how the home is used through the year. Highlander works with homeowners across Franklin, Highlands, Cashiers, Sylva, and nearby communities.
— Repairs, replacements, and full system upgrades
— Material guidance based on exposure and elevation
— Second-home and seasonal-property coordination
A roof replacement is one of the most significant investments you'll make in your mountain home. It should be handled with the seriousness it deserves.
At Highlander, residential roofing isn't a side service — it's our foundation. We've built our reputation one home at a time across Western North Carolina, earning trust through transparent communication, certified craftsmanship, and roofs that perform decade after decade at elevation.
Every residential project receives the same standard: site-specific material specification, manufacturer-certified installation, daily communication, and a warranty package you can hold in your hands.
Licensed & Fully Insured
NC General Contractor
CertainTeed ShingleMaster PREMIER Credentialed Contractor
Credentialed installer
Documented Everything
Before, during & after
Know the Signs When It May Be Time for a New Roof.
Some warning signs are obvious. Others are subtle. Here's what to look for — and when to call a professional for an honest assessment.
Interior Water Stains
Discolored patches on ceilings or walls often indicate active leaks or compromised flashing that may signal broader system failure.
Curling, Cracking, or Missing Shingles
Shingles that curl, crack, or blow off have reached the end of their useful life. Isolated patches suggest repair; widespread damage points to replacement.
Granule Loss in Gutters
Heavy granule accumulation in gutters means your shingles' UV protection layer is deteriorating — a sign of age-related decline.
Sagging or Uneven Roofline
A visibly sagging roofline may indicate structural decking issues beneath the surface material — a condition that requires immediate professional assessment.
Rising Energy Bills
Unexplained increases in heating or cooling costs can point to failing roof ventilation or insulation compromise beneath the roofing system.
Roof Age (20+ Years)
If your roof is approaching or past its expected lifespan, proactive replacement prevents emergency situations and lets you choose timing and materials on your terms.
Not sure? Let us assess your roof — no obligation
Honest Guidance Repair or Replace? We'll Help You Decide.
We never recommend a replacement when a repair will solve the problem. And we'll document our reasoning so you can decide with confidence.
Repair May Be Right
Damage is limited to a specific, isolated area
Roof is under 15 years old with no systemic issues
Flashing around a single penetration has failed
A few shingles are missing after a localized wind event
You need a short-term solution before a planned replacement
Replacement Is Likely Needed
Damage is spread across multiple sections of the roof
Shingles are curling, cracking, or losing granules systemically
The roof has been repaired multiple times already
Decking shows signs of moisture damage or rot
Your roof is 20+ years old and showing age-related decline
Residential Materials Materials Specified for Mountain Performance.
Every material we recommend has been proven in WNC conditions. Here's how the most popular residential options compare.
Dimensional Asphalt Shingles
Long service life
Brand: CertainTeed Landmark PRO Warranty: Manufacturer options available Best For: Most WNC residential projects
Impact-resistant Class 4 options
20+ designer color profiles
Algae-resistant technology
Best value-to-performance ratio
Standing Seam Metal
Premium long-term system
Brand: Custom-fabricated panels Warranty: Manufacturer paint warranty options Best For: Premium mountain homes & estates
140mph wind rating
Zero-maintenance longevity
Superior snow shedding
Energy-efficient reflectivity
Cedar Shake
30–40 years
Brand: Premium Western Red Cedar Warranty: Varies by grade Best For: Heritage & estate properties
Natural insulation properties
Distinctive mountain character
Ages beautifully over time
Environmentally renewable
Need guidance on materials or timing?
We'll assess your roof honestly and recommend based on what it actually needs.
Discuss Your Roof Call Direct
Roof Systems Choosing a Style That Fits Your Home.
Your roof's shape affects its performance, cost, and appearance. Here are the most common residential styles we install across WNC.
Gable Roof
The most common residential style in WNC — excellent for rain and snow shedding, straightforward to ventilate, and efficient to install.
Hip Roof
Four-slope design offering superior wind resistance at elevation. Ideal for exposed ridge-top properties in Highlands and Cashiers.
Complex Multi-Gable
Common on larger mountain homes with dormers, valleys, and varying rooflines. Requires experienced flashing and waterproofing detailing.
Steep-Slope Mountain
Pitches above 8:12 — common at higher elevations for snow management. Demands specialized safety equipment and installation techniques.
Cost Transparency What actually drives residential roofing cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Pitch and complexity
Steeper mountain roofs need staging, fall protection, and slower production rates. Valleys, dormers, and multiple planes add cut waste and flashing labor.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Decking condition
Deck replacement is unknown until tear-off. We price a per-sheet rate up front so any rot found underneath is billed at a number you already agreed to.
Material system
Dimensional shingle, standing-seam metal, synthetic, and cedar sit at very different price points, and each carries its own underlayment, fastener, and trim package.
Ventilation and details
Intake and exhaust corrections, chimney and skylight flashing, ice-and-water coverage, and snow retention at elevation are scope items, not afterthoughts.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the address and what you are seeing. We measure the roof, walk the variables above with you, and send a written scope you can compare line by line against any other bid.
Get My Written Scope 828-524-7773
Our Residential Process Six Steps to a Roof You Can Trust.
A clear, structured process designed to remove uncertainty and deliver confidence at every stage.
01
Initial Consultation
We start with a conversation about your roof, your concerns, and your goals. Then we schedule a convenient time for an on-site assessment — no pressure, no obligation.
02
Property Assessment
We inspect every component — surface material, flashing, penetrations, ventilation, gutters, and visible decking. We photograph and document everything.
03
Material Specification
Based on your property's elevation, exposure, layout, and budget, we recommend materials engineered specifically for your conditions.
04
Transparent Proposal
You receive a detailed, grouped-cost proposal with scope, materials, timeline, warranty details, and total cost. No hidden fees. No surprises.
05
Precision Installation
Our certified crews install to exact manufacturer specifications — every fastener pattern, ice shield placement, ventilation calculation, and flashing detail.
06
Final Walkthrough & Warranty
We conduct a multi-point quality inspection, then walk the project with you. You receive a complete warranty package — documentation you can hold in your hands.
CertainTeed ShingleMaster PREMIER Credentialed Contractor
Licensed & Insured
Rapid Storm Response
4.8★ Google Rating
Residential Portfolio Recent Residential Roofing Projects.
Full Gallery
Synthetic
Brava Synthetic Shake: Lake Glenville
Shingle
Dimensional Shingle Re-Roof
Metal
Standing Seam Metal
Shingle
Shingle Roof With Metal Accents
Cedar
Cedar Shake Roof
Shingle
Dimensional Shingle Roof
Quality Assurance Every Detail.
Every Project.
Quality control isn't an afterthought — it's built into every phase of installation. From the first decking inspection to the final cleanup, we follow a structured checklist that ensures nothing is missed.
These aren't suggestions — they're non-negotiable standards that apply to every residential roofing project, regardless of size or material.
Pre-Installation Decking Inspection
Every square foot of decking is inspected before new material goes down. Damaged or rotted sections are replaced — not covered up.
Ice & Water Shield Application
Full ice shield coverage in valleys, at eaves, and around all penetrations — exceeding manufacturer minimum requirements for mountain conditions.
Starter Strip & Drip Edge
Proper starter course and drip edge installation prevents wind uplift at the most vulnerable areas and directs water flow away from fascia.
Ventilation Calculation
Balanced intake-to-exhaust ventilation calculated for your specific attic volume — preventing moisture buildup and ice damming.
Flashing & Sealing
Step flashing, counter-flashing, and sealant at every wall intersection, chimney, pipe boot, and skylight — done right the first time.
Daily Cleanup & Property Protection
Tarps protect landscaping and siding. Magnetic sweeps catch every nail. Your property is left cleaner than we found it — every day.
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Roof Assessed Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled residential roofing usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
What homeowners say about our residential roofing work
We are very pleased with the new roof and new gutters that Highlander installed on our cabin. Everyone was very nice and even with all the recent rain, completed our work in timely fashion. David Christopher Roof replacement Gutters via Google (opens in a new tab)
Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team! Read full review Willard Armes January 2024 Storm damage Roof replacement via Google (opens in a new tab)
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Residential Roofing FAQs Questions Homeowners Ask Most Often.
How long does a residential roof replacement take?
Most residential replacements are completed in 2–5 days depending on size, complexity, pitch, and weather conditions. We'll provide a specific timeline in your proposal and keep you updated daily throughout the project.
What is your most popular residential roofing material?
CertainTeed Landmark PRO dimensional shingles are our most-installed residential product. They offer exceptional durability, impact resistance, algae protection, and a wide range of designer colors — all at a strong value point for WNC homeowners.
How do I know if I need a repair or a full replacement?
We'll assess your roof honestly and explain both options with their pros, cons, and costs. If a repair will solve the problem, we'll tell you. If replacement is the better long-term investment, we'll explain exactly why. You decide with full information.
What does a residential roof replacement cost in WNC?
Replacement pricing is scope-based — it depends on size, material system, pitch complexity, and access conditions. Rather than publish a generic range, we provide a detailed, grouped-cost proposal after assessing your specific property.
Do you handle the full process or just the roofing?
We handle everything — from initial assessment through final cleanup. That includes material delivery, old roof tear-off, decking inspection and repair, new installation, flashing, ventilation, gutters if needed, and complete debris removal.
What warranties do you offer on residential roofing?
Every residential project includes the manufacturer's material warranty (per the manufacturer's terms for the specified product line) plus Highlander's labor warranty. You receive a complete warranty package at your final walkthrough.
Can I stay in my home during a roof replacement?
Yes. While roof replacement is noisy, most homeowners stay in their homes throughout the process. We'll let you know what to expect each day and take every precaution to minimize disruption.
Do you offer financing for residential roofing?
Yes. We offer flexible financing options to make roof replacement accessible. Ask about payment plans during your consultation — no obligation, no pressure.
Are your crews Highlander employees?
Yes. Our roofing crews are Highlander employees — trained, certified, and directly accountable. The same quality standard on every project.
What happens if it rains during my roof replacement?
We monitor weather closely and plan accordingly. If rain is expected, we ensure your roof is properly tarped and sealed before we stop for the day. Your home is never left exposed overnight.
Serving Local Markets
Highlands Cashiers Franklin Sylva Waynesville
All Areas
Beyond Roofing Excellence
Highlander’s project discipline extends into custom additions and renovations. If your roofing project is part of a larger home expansion, our construction team coordinates the entire structural envelope.
Explore Construction Division
Plan Before You Build
Avoid surprises with our pre-construction support. We help Western North Carolina homeowners define layout, floor plans, and project scope before breaking ground.
Design Support →
Keep Exploring Related pages you may find useful
Roofing Services Hub
Full roofing division overview
Roof Repair in Western NC
Repair scope and timelines
Roof Replacement Options
Materials, planning, and process
Metal Roofing for Mountain Homes
Standing seam and metal panels
Best Roofing Materials in Highlands, NC
How to choose for WNC weather
Highlands, NC Service Area
Local roofing coverage
Request an Inspection
Get a written scope and estimate
Keep Exploring Related reading and local coverage for Residential Roofing
Energy Efficient Roofing: 5 Choices Before Mountain Roof Replacement
Compare metal, tile, cool shingles and coatings by reflectance, insulation and lifecycle cost before your next mountain
High Elevation Roofing: Moisture Safe Assemblies for Mountain Homes
Building science guidance for mountain homeowners: moisture safe roof assemblies, engineered snow retention, and the con
Western North Carolina Roofing Guide: Best Roofs, Costs and Mountain Home Maintenance
Which roofing materials perform best in the Western North Carolina mountains, what replacement costs in 2026, and how to
Residential Roofing in Franklin
Franklin, NC · Macon County · 2,119 ft
Residential Roofing in Highlands
Highlands, NC · Macon County · 4,118 ft
Residential Roofing in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Residential Roofing in Sylva
Sylva, NC · Jackson County · 2,037 ft
Roof Replacement Cost in Western NC (2026)
Material tiers, repair bands and what moves the price.
Seamless Gutters & Gutter Guards
Sized for mountain rainfall and installed with the roof.
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
Get My Questions Answered Your Mountain Home Deserves Mountain-Grade Protection.
Whether you're planning ahead or responding to damage — the conversation starts with a local roofing expert who knows your neighborhood, your elevation, and your weather.
Schedule a Roofing Consultation (828) 524-7773
Licensed & Insured
CertainTeed ShingleMaster PREMIER
Business-Hours Response
Financing Available
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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Also Serving Also Serving
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View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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------------------------------------------------------------------------
URL: https://highlandernc.com/roofing/commercial
TITLE: Commercial Roofing in WNC | TPO, EPDM & Metal | Highlander
------------------------------------------------------------------------

Commercial Roofing in WNC | TPO, EPDM & Metal | Highlander
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Commercial Roofing
Commercial Roofing in Western North Carolina
Roofing Division · Commercial · Serving Western North Carolina
Protect the Asset. Preserve the Operation.
Commercial roofing for Western North Carolina property owners and managers. New installations, replacements, maintenance programs, and leak or storm repair support — executed with operational awareness and professional coordination.
Discuss Your Project (828) 524-7773
Licensed GC Fully Insured Multi-Property Programs Storm Support Maintenance Contracts
Quick answer
What is commercial roofing, and which buildings need it?
Commercial roofing covers low-slope and flat roof systems on business, multi-family, and institutional buildings — including maintenance, repairs, and full replacement. Scheduling around occupancy and keeping the building operational matters as much as the roof detail itself. Highlander serves commercial property owners and managers across Western North Carolina.
— Low-slope and flat roof systems
— Maintenance, repair, and replacement scopes
— Work sequenced around building operations
A commercial roof is infrastructure. It should be managed like one, with planning, precision, and a partner who understands operations.
Highlander provides commercial roofing services for property owners, managers, and businesses across Western North Carolina. From new construction and full replacements to ongoing maintenance programs, we approach every commercial project with the coordination, documentation, and operational awareness that commercial clients require.
15+
Years Commercial Experience
Multi
Property Programs Active
Direct
Storm Support
Capabilities Commercial Roofing Services.
New Construction Roofing
Complete roofing systems for new commercial builds — from pre-construction coordination through final inspection. We integrate with general contractors and project managers to deliver on schedule.
Roof Replacement & Re-Roofing
Full tear-off and replacement or recovers for aging commercial roofs. We evaluate existing conditions, recommend the optimal system, and execute with minimal operational disruption.
Preventive Maintenance Programs
Scheduled inspection and maintenance programs that extend roof life, preserve warranty coverage, and catch small issues before they become emergency repairs.
Urgent Leak & Storm Support
For active leaks or storm damage, contact Highlander to discuss temporary weatherproofing and permanent repair options based on conditions and current scheduling.
Roof Coatings & Restoration
Elastomeric and silicone coating systems that extend the life of existing commercial roofs by 10–15 years at a fraction of replacement cost.
Roof Condition Assessments
Comprehensive roof evaluations with written reports, photo documentation, and capital planning recommendations for property managers and ownership groups.
Systems & Materials Commercial Roofing Systems We Install.
The right system depends on your building, your budget, and your long-term plan. We recommend based on performance — not margin.
TPO Single-Ply Membrane
Thermoplastic polyolefin membrane systems — the most widely specified commercial roofing system in North America. Energy-efficient, highly reflective, and excellent for flat and low-slope applications.
Best for: Retail, office, warehouse, and institutional buildings
Heat-welded seams for superior leak resistance
Energy Star rated reflectivity
manufacturer system warranties available
EPDM Rubber Roofing
Ethylene propylene diene monomer — a proven, durable rubber membrane with decades of performance history. Excellent UV and ozone resistance with low lifecycle cost.
Best for: Industrial, warehouse, and large footprint buildings
Proven 40+ year track record
Superior flexibility in cold weather
Low maintenance requirements
Standing Seam Metal
Concealed-fastener and structural standing seam panels for commercial applications requiring long-term performance, aesthetic quality, and superior wind resistance.
Best for: Mixed-use, hospitality, retail, and high-visibility commercial
50+ year material lifespan
Class A fire rating
Exceptional wind uplift resistance
Modified Bitumen
Multi-ply modified bitumen systems for flat and low-slope roofs requiring superior waterproofing, puncture resistance, and repairability.
Best for: Multi-tenant, mechanical equipment areas, high-traffic roofs
Excellent puncture resistance
Multiple redundant waterproofing layers
Easy to repair and maintain
Operational Awareness Your Business Keeps Running. We Plan Around It.
Commercial roofing happens on occupied buildings with active operations. We plan every project to minimize disruption to your tenants, customers, and daily business.
Pre-Project Planning
We develop a detailed work plan that accounts for your business hours, tenant schedules, and operational sensitivities before mobilizing.
Phased Execution
Large-footprint projects are executed in phases, ensuring your building remains operational and weather-tight throughout the process.
Noise & Access Management
We coordinate noisy operations around your peak business hours and manage material staging, equipment placement, and crew access to minimize impact.
Daily Communication
Your project manager provides daily progress updates and is available to address any concerns in real time — not after the fact.
For Property Owners & Managers Built for the Way You Manage Buildings.
We understand that property managers need more than a good roofer — you need a partner who provides documentation, communicates proactively, and helps you manage roof assets across your portfolio.
Capital Planning Support
Detailed condition reports with remaining life estimates, recommended intervention timelines, and budget projections help you plan capital expenditures with confidence.
Documentation & Reporting
Every inspection, repair, and project is documented with photographs, written reports, and warranty information — organized for your records and your ownership group.
Scheduled Maintenance Programs
Bi-annual or quarterly inspection programs that catch small issues early, extend roof life, and demonstrate due diligence to ownership and insurance carriers.
Multi-Property Relationships
We manage roofing programs across multiple properties for several WNC property management groups — providing consistent service, consolidated reporting, and priority scheduling.
Managing a commercial roof asset?
Let's discuss your building, your timeline, and your long-term plan.
Discuss Your Building Call Direct
Project Coordination How a Commercial Project Works With Highlander.
01 Initial Consultation
We meet on-site to understand your building, your operational constraints, and your goals. We listen before we recommend.
02 Roof Assessment & Report
A thorough inspection with detailed documentation, including current condition, identified issues, remaining life estimate, and recommended action.
03 System Recommendation & Proposal
A clear, detailed proposal specifying the recommended system, materials, scope, timeline, warranty, and cost — with alternatives if appropriate.
04 Pre-Construction Coordination
We develop a work plan accounting for your schedule, tenant communication, material staging, equipment access, and phasing strategy.
05 Execution & Quality Control
Our crews execute the scope with daily oversight, quality checkpoints, and proactive communication. We don't leave until it's right.
06 Final Inspection & Handover
Walk-through with your team, complete documentation package, warranty registration, and introduction to our ongoing maintenance program.
Why Highlander Commercial Credentials.
Licensed & Insured
Full commercial liability coverage
CertainTeed
ShingleMaster PREMIER
Direct
Leak & storm support
Since 2017
Highlander founded in Western NC
Multi-Property
Programs for management groups
Written
Project-specific scope and terms
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Building Assessed Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
Cost Transparency What actually drives commercial roofing cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Square footage and roof system
TPO, EPDM, modified bitumen, and metal price differently per square, and assembly requirements change with building use and deck type.
Tear-off versus recover
Existing layers, saturated insulation, and deck condition decide whether a recover is legitimate or whether full removal is the honest recommendation.
Penetrations and curbs
Rooftop units, vents, drains, and curbs are where commercial roofs fail. Detail count drives labor more than open field area does.
Operating around your business
Night or weekend phasing, occupied-space protection, and staged sections cost more than an empty-building schedule, and we say which one we are quoting.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the building and the roof system. We assess it on site, document conditions and penetrations, and send a line-item scope with phasing options for an occupied building.
Get My Written Scope 828-524-7773
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Commercial Roofing FAQs Common Questions.
What types of commercial buildings do you work on?
We work on retail centers, office buildings, warehouses, industrial facilities, churches, schools, restaurants, multi-family residential, mixed-use buildings, and HOA-managed properties across Western North Carolina. If it has a commercial roof, we're equipped to assess, maintain, repair, or replace it.
Can you work around our business hours?
Absolutely. We develop project-specific work plans that account for your operating schedule, noise sensitivities, and tenant requirements. Many of our commercial projects involve early-morning starts, phased execution, or weekend scheduling to minimize disruption.
Do you offer maintenance contracts?
Yes. We offer bi-annual and quarterly maintenance programs that include scheduled inspections, minor repairs, drain clearing, and detailed condition reporting. These programs extend roof life, maintain warranty compliance, and give property managers documentation for ownership reporting.
What commercial roofing systems do you install?
We install TPO, EPDM, standing seam metal, modified bitumen, and commercial coating systems. The right system depends on your building type, slope, budget, energy goals, and expected service life. We'll recommend the best option for your specific situation.
How long does a commercial roof replacement take?
Timeline depends on building size, system complexity, and weather. A 10,000 sq ft TPO installation typically takes 5–10 working days. Larger or more complex projects are phased accordingly. We provide a detailed timeline during the proposal phase.
Do you handle warranty claims for existing commercial roofs?
If your commercial roof is under manufacturer warranty, we can assess the issue, determine whether it qualifies for warranty coverage, and coordinate with the manufacturer on your behalf. We'll be transparent about what's covered and what isn't.
Can you provide references from other commercial clients?
Yes. We're happy to provide references from property managers, building owners, and general contractors we've worked with across Western North Carolina. We believe our work and our relationships speak for themselves.
Keep Exploring Related reading and local coverage for Commercial Roofing
Energy Efficient Roofing: 5 Choices Before Mountain Roof Replacement
Compare metal, tile, cool shingles and coatings by reflectance, insulation and lifecycle cost before your next mountain
High Elevation Roofing: Moisture Safe Assemblies for Mountain Homes
Building science guidance for mountain homeowners: moisture safe roof assemblies, engineered snow retention, and the con
Western North Carolina Roofing Guide: Best Roofs, Costs and Mountain Home Maintenance
Which roofing materials perform best in the Western North Carolina mountains, what replacement costs in 2026, and how to
Commercial Roofing in Franklin
Franklin, NC · Macon County · 2,119 ft
Commercial Roofing in Highlands
Highlands, NC · Macon County · 4,118 ft
Commercial Roofing in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Commercial Roofing in Sylva
Sylva, NC · Jackson County · 2,037 ft
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Partner With Highlander Your Roof Protects Your Investment. We Protect Your Roof.
Whether you're planning a replacement, evaluating a new building, or looking for a long-term maintenance partner — let's have a straightforward conversation about your commercial roofing needs.
Discuss Your Project (828) 524-7773
Licensed & Insured
Leak & Storm Support
Manufacturer Certified
Multi-Property Programs
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/roofing/storm-damage
TITLE: Storm Damage Roof Repair in Western NC | Highlander
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Storm Damage Roof Repair in Western NC | Highlander
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Storm Damage Roof Repair in Western NC
After the Storm. Before the Next One.
Storm damage repair across Western North Carolina: a documented assessment of wind or hail damage, repair or replacement guidance, and a local team you can contact directly.
(828) 524-7773 Get My Storm Damage Documented
Storm damage can be stressful. Call during office hours to explain what happened, or send a request so the team can discuss the appropriate next step.
Storm Damage Support
Call (828) 524-7773 during office hours for storm damage support
Storm Just Hit? What To Do Right Now
1 Stay clear of downed limbs, loose metal, and any hanging debris — safety before assessment.
2 From the ground, photograph the roof, yard debris, siding, gutters, and any interior damage.
3 Write down the date and time of the storm — your insurer will ask for the date of loss.
4 Do not sign anything a door-knocking storm chaser hands you. Local contractors don't need pressure tactics.
5 Call us during business hours about a temporary tarp and a documented damage assessment before the next rain.
Post-storm call volume climbs fast, so after a named storm we run a triage list and prioritize active leaks first: tarping and open-roof conditions, then full documentation of the damage.
(828) 524-7773
No Active Water Intrusion? Request a Documented Damage Assessment.
If nothing is leaking right now, send four quick fields and we'll schedule an inspection with photo documentation for your records or your claim.
Request a Free Estimate
Get help with storm damage.
Three quick fields. We will discuss the property and project details with you after the request is stored.
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4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Insurance Documentation We Document It So Your Claim Isn't Guesswork.
Most denied or underpaid claims come down to thin documentation. We handle the paperwork side of a damage claim as carefully as the roof work itself. We are not adjusters and we don't decide your claim — we give you and your insurer the same clear evidence.
Photo documentation
Dated close-ups and wide shots of every damaged area, plus interior evidence, organized into one file you can forward to your adjuster.
Written scope of loss
A line-item scope describing what failed, what it will take to repair it correctly, and the materials specified for your roof.
Adjuster meetings
We can be on the roof with your adjuster so the damage is reviewed the same way by both sides — fewer surprises in the settlement.
Honest claim guidance
If the damage is below your deductible, we say so. We never advise filing a claim that isn't in your interest.
Quick answer
What is storm damage roof repair in Western NC?
Storm damage work starts with documenting the damage caused by wind, hail, or falling trees, protecting the home from further water intrusion, and then restoring the roof system. In the mountains, damage is often concentrated on exposed slopes and at flashing points rather than spread evenly. Highlander inspects, documents, and repairs storm-related roof damage across Western North Carolina.
— Damage documentation for your insurance claim
— Temporary protection to stop further water intrusion
— Full repair or replacement once scope is set
Western North Carolina weather doesn't warn you. It tests your roof, and sometimes it wins.
From strong winds along the Blue Ridge to summer hail in the foothills, storm damage in our region is both common and uniquely challenging. Highlander responds to storm damage calls across Western North Carolina with the same calm, thorough approach every time. No panic, no pressure: just honest answers, professional documentation, and clear options.
Types of Storm Damage How Storm Damage Shows Up on Your Roof.
Not all storm damage is obvious. Some of the most consequential damage is invisible from ground level — which is why professional assessment matters.
Wind Damage
Mountain ridgelines and exposed elevations experience sustained gusts that lift, crack, and strip shingles, weakening the seal between courses — sometimes without visible ground-level evidence. A roof damaged by high winds often shows lifted edges, creased tabs, or exposed underlayment on slopes facing prevailing weather.
Hail Impact
Hail doesn't always punch holes. More often it bruises shingles — breaking the granule surface and accelerating UV degradation. These impacts may be invisible from the ground but are clear to a trained eye up close.
Heavy Rain & Water Intrusion
Prolonged mountain rain events test every seal, flashing joint, and penetration on your roof. Water follows the path of least resistance — and after a storm, that path may have changed. Interior stains, attic moisture, and soffit dripping all indicate breach points.
Falling Debris & Tree Impact
Overhanging limbs, wind-thrown branches, and fallen trees cause punctures, structural damage, and displaced flashing. Even smaller branches can crack ridge caps or dislodge vent covers, creating entry points for water during the next rain.
Homeowner Guide What to Do After a Storm.
The first 48 hours after a storm matter. Here's what we recommend — and what to avoid.
01 Stay Safe: Assess from the Ground
Do not climb onto your roof after a storm. Look for visible damage from the ground: missing shingles, displaced flashing, fallen branches, or debris in gutters. Photograph anything you notice.
02 Check Interior Spaces
Walk your attic if accessible. Look for daylight through the decking, wet insulation, or water stains on sheathing. Check ceilings and walls in upper floors for new stains or dripping.
03 Document Everything
Photograph damage from multiple angles — exterior and interior. Note the date, time, and type of storm. This documentation becomes critical for insurance purposes and professional assessment.
04 Call a Trusted Local Roofer
Call to explain what happened or send a request to have the roof looked at. Roofers get busy after major storms, so Highlander will discuss the appropriate next step based on the damage, weather, safety, and current scheduling.
05 Do Not Sign Anything from Door-Knockers
After major storms, out-of-area storm damage roof repair contractors canvass neighborhoods aggressively. Do not sign contracts, agreements, or assignments of benefits with anyone who shows up unsolicited. Work with local pros you can verify.
Storm hit your area recently?
Call during office hours for active leaks or storm damage; outside office hours, send a request for follow-up.
(828) 524-7773 See What My Roof Needs
Storm Recovery Guidance Repair the Damage. Or Replace the Roof.
Whether to repair or replace depends on the extent of damage, your roof's age, and your long-term plans. Here's how we help you decide.
Targeted Repair
Damage is limited to one slope or a specific area
Missing shingles can be matched and replaced in-kind
Flashing or penetration damage is isolated and repairable
Underlying decking and structure are sound
The roof is under 15 years old with no prior systemic issues
Learn About Roof Repair
Full Replacement
Multiple slopes show widespread shingle damage
Hail has bruised shingles across large areas, compromising granule integrity
Decking is soft, water-damaged, or structurally compromised
The roof was already aging and the storm accelerated its timeline
Insurance assessment supports full replacement scope
Learn About Roof Replacement
Need storm damage roof repair services? Start with a clear next step.
Professional assessment, complete documentation, honest guidance — from a local team.
(828) 524-7773 Get My Storm Damage Documented
What This Covers The storm damage repair process, from the storm to the settled claim
Storm work runs in a sequence. Each stage has its own scope, and you should know which one you are in.
Emergency response and tarping
After a storm the first job is stopping water getting in, not agreeing a scope. A properly fastened tarp buys the time to inspect, document and price the repair without the ceiling coming down in the meantime.
Temporary tarping fastened to hold in wind, not weighted down
Interior protection where water has already entered
The temporary work documented as part of the claim
Storm damage inspection and documentation
Wind and hail damage has to be recorded the way your insurance provider expects to receive it: dated photographs, slope-by-slope notes, and the mechanism of damage described in claim language. It is the kind of record adjusters appreciate, and it is what turns an inspection into a decision.
Slope-by-slope photographic record with dates
Creased shingles, lifted ridge caps, bruising and displaced flashing identified
A written scope you keep, whether or not you file
Insurance claim support
We do not file the claim for you and we are not your adjuster. What we do is meet the adjuster on site, walk the same roof, and supply the documentation and line-item scope so the two sides are looking at one set of facts.
Adjuster meetings on site, with our findings in hand
Line-item scope that maps to the carrier's estimate
Supplements documented where the original scope missed work
Permanent repair or replacement
Once the roof is dry, the damage is documented and the claim is settled, we can move to repair. The question is whether you have localized damage or a system that has reached the end of its life. Both answers are legitimate, and the inspection tells you which one you have.
Targeted repair where the deck and the surrounding field are sound
Full replacement where damage is spread across slopes
Upgrades priced separately so you can see what the carrier covers
What Waiting Costs What one more season usually changes
Storm-loosened shingles and bent flashing often shed water fine in light rain, which is why damage gets postponed. The next wind-driven rain or ice event is what drives water under the courses that were lifted.
Waiting a season also complicates the claim: carriers expect damage to be documented and mitigated close to the date of loss, and later interior damage can be attributed to delayed repair rather than the storm.
Decking rot
Lifted shingles let repeated intrusion soak the deck under an otherwise intact-looking roof.
Insulation loss
Attic insulation absorbs the intrusion first and quietly loses R-value before anything is visible below.
Interior damage
Ceilings, trim, and finishes are the last thing to show — and the most expensive part to put back.
Cost Transparency What actually drives storm damage cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
What the documentation shows
On an insurance claim, storm damage roof repair cost is set against documented damage. Photo evidence, measurements, and test squares determine what gets approved and what does not.
Your policy terms
Storm damage roof repair coverage comes down to your policy: the deductible, replacement-cost versus actual-cash-value terms, and code-upgrade coverage change your out-of-pocket far more than our labor rate does.
Emergency stabilization
Tarping, water intrusion control, and temporary protection are separate line items handled before permanent storm damage restoration begins.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Hidden structural damage
Impact damage to decking, fascia, and framing is often found after tear-off. We document it and submit it as a supplement rather than absorbing or hiding it.
What your written estimate includes
Photo-documented damage report you can hand directly to your adjuster
Line-item scope written in the format carriers expect
Clear separation of emergency stabilization from permanent repair
Supplement handling if hidden damage appears after tear-off
Upfront pricing, with your deductible and coverage stated plainly and no surprise balances at the end
Want a real number?
Tell us the address and the date of the storm. We document the damage on site, give you the photo report and line-item scope, and walk your claim with you from there.
Get My Written Scope 828-524-7773
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled storm damage usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
Our Process How Highlander Assesses Storm Damage.
A structured, professional assessment designed to give you — and your insurance company — a complete picture of what happened and what needs to happen next.
Full Roof & Property Inspection
We inspect every slope, penetration, flashing point, ridge, valley, and transition — not just the area where damage is visible. Storm damage is rarely limited to one spot.
Comprehensive Photo Documentation
Every finding is photographed with detail and context shots. This documentation serves your insurance claim and gives you a permanent record of what was found and where.
Written Damage Report
You receive a clear, written summary of all damage identified — categorized by severity, location, and recommended action. We list pre-existing wear separately. No vague language, no inflated urgency.
Honest Recommendation
We tell you what needs immediate attention, what can be monitored, and whether repair or replacement is the better path. If your roof weathered the storm well, we'll tell you that too.
Insurance Support We Document.
You Decide.
Filing an insurance claim after storm damage can feel overwhelming. While we are not public adjusters and do not decide coverage, we can provide contractor documentation and on-site information about the observed damage and proposed work.
Our goal is to document the roof condition and proposed work clearly so you have useful contractor information for conversations with your carrier or adjuster.
What We Provide for Your Claim
Complete photo documentation of all identified damage with measurements
Written damage report with findings organized by location and severity
Material and labor scope documentation for your adjuster's review
On-site availability to walk the roof with your insurance adjuster
Supplemental documentation if the initial adjuster assessment misses covered damage
Note: Highlander Building Services provides documentation and contractor support for insurance claims. We do not act as public adjusters, and we never recommend filing claims for damage we have not verified.
Storm Response Post-Storm Damage Assessment Guide
Check each item you observe after a storm. We'll help you understand the urgency and recommended next steps — specific to WNC conditions.
Exterior Signs
(check from ground level)
Missing or lifted shingles
Look for bare patches, curled edges, or shingles in the yard
Tree limbs or debris on roof
Don't remove large debris yourself — it may be holding a damaged area together
Damaged flashing
Check around chimneys, vents, skylights for bent or separated metal
Granules in gutters
Heavy granule accumulation indicates shingle impact damage
Dents on metal surfaces
Check AC units, mailboxes, or car hoods — if they're dented, your roof may be too
Siding or soffit damage
Cracked, broken, or missing siding pieces suggest wind damage
Interior Signs
Active water leaks
Place containers under drips and move valuables away from wet areas
New ceiling or wall stains
Discoloration that wasn't there before the storm indicates moisture entry
Daylight in attic
Check attic for visible light through the roof deck
Musty smell
New musty odors suggest hidden moisture intrusion
0 of 10 items checked
See My Assessment
Photo Proof Roofs Built for Mountain Weather.
Completed Highlander roofs in Western North Carolina. After a storm, we photograph the damage and walk you through it before any work is scoped.
Charcoal dimensional shingles
Green shingles on a log home
Dormered cottage re-roof
Shingles with metal accents
See more Highlander roofs
Local. Trusted. Here to Stay. Why Highlander: Especially After a Storm.
Licensed, Insured, and Permanent
We're not a storm-chasing crew that appears after weather events and disappears after cashing checks, and we don't specialize in storm damage alone. Highlander is a licensed, insured, locally established roofing company with a permanent address in Western North Carolina.
Urgent Roof Guidance
For active leaks or storm damage, call during office hours to explain what is happening. Outside office hours, send a request for follow-up. Temporary protection depends on conditions, safety, and availability.
Manufacturer Certified
As CertainTeed ShingleMaster PREMIER credentialed installers, our repair and replacement work meets manufacturer standards — which matters when warranty coverage is part of the conversation after storm damage.
Mountain Storm Experience
Highlander works on mountain roofs exposed to wind, heavy rain, hail, fallen debris, and seasonal weather across Western North Carolina.
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Storm Damage Assessed Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
What homeowners say about our storm damage work
Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team! Read full review Willard Armes January 2024 Storm damage Roof replacement via Google (opens in a new tab)
Josh and his crew are fantastic and I highly recommend this company for their conscientious approach and speed in service delivery. I sustained a 5-in hole in my garage roof in Dillsboro(long story) and called Highlander in some desperation given rain that evening in the forecast. Josh came by that morning, scoped the job, and then swung by with a crew that same afternoon and replaced the plywood between the rafters and matched the shingles in a seamless job, then cleaned up so well you couldn't tell they had been there. I can't thank the team at Highlander Roofing enough - they are my roofer from here on! Read full review J H. April 2019 · Dillsboro, NC Storm damage Roof repair via HomeAdvisor (opens in a new tab)
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Storm Damage FAQs Frequently Asked Questions After Storm Damage.
What should I do after storm damage?
If water is entering the home, protect the interior if you can do so safely and call Highlander during office hours. Outside office hours, send a request for follow-up. Do not climb onto a wet or damaged roof. Assessment and temporary protection depend on conditions, safety, and availability.
Will you help with my insurance claim?
We provide thorough documentation — photographs, written damage reports, and material/labor scopes — that supports your claim. We'll meet with your insurance adjuster on-site and provide supplemental documentation if the initial assessment misses covered damage. We do not file claims on your behalf or act as public adjusters.
Should I get a tarp on my roof right away?
Temporary weather protection can help limit additional water entry, but it should only be installed when conditions are safe. Call Highlander during office hours to discuss the situation, and do not climb onto a wet or damaged roof yourself.
How do I know if storm chasers are legitimate?
Legitimate contractors don't go door-to-door pressuring you to sign contracts hours after a storm. When you compare local contractors, check for a permanent address, verifiable licensing and insurance, manufacturer certifications, and an established track record in Western North Carolina. If someone offers to 'waive your deductible,' that's a red flag — it's illegal in North Carolina.
What if my insurance denies the claim?
If we've documented legitimate storm damage and the claim is denied, we can provide additional documentation and meet with a re-inspector. We'll give you an honest assessment of whether the denial seems justified or whether further pursuit is warranted. We never pressure homeowners to file claims for damage we don't believe exists.
Can hail damage be invisible from the ground?
Absolutely. Hail bruising — where the impact breaks the granule bond without visibly dislodging granules — is extremely common and virtually invisible from ground level. It accelerates aging and voids certain warranty protections. A professional roof inspection is the only reliable way to identify it.
Do I need to replace my whole roof if only part was damaged?
Not necessarily. If damage is isolated to one area and we can match your existing materials, targeted repair is often the right approach. However, if damage is widespread or your roof was already near end-of-life, the storm may have simply accelerated a timeline that was already approaching. We'll give you an honest assessment either way.
What if a tree fell on my roof?
Keep people away from the affected area and do not climb onto the roof or attempt to remove the tree yourself. Contact the appropriate emergency service if there is an immediate safety hazard, then call Highlander during office hours to discuss roof assessment and repair options.
Keep Exploring Related reading and local coverage for Storm Damage Response
Storm Damage Roof Inspection: A Homeowner Photo Checklist
Document roof storm damage safely from the ground, organize dated photos and prepare questions for a professional inspec
Wind-Damaged Shingles: Safe Storm Documentation in Western NC
Spot creased or missing shingles safely, document storm damage and compare repair options for your Western North Carolin
One Inch Hail? An Insurance Ready Roof Checklist
How to spot hail damage by roofing material, document it safely from the ground, and build an insurance ready record for
Storm Damage Response in Franklin
Franklin, NC · Macon County · 2,119 ft
Storm Damage Response in Highlands
Highlands, NC · Macon County · 4,118 ft
Storm Damage Response in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Storm Damage Response in Sylva
Sylva, NC · Jackson County · 2,037 ft
Roof Replacement Cost in Western NC (2026)
Material tiers, repair bands and what moves the price.
Seamless Gutters & Gutter Guards
Sized for mountain rainfall and installed with the roof.
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
Don't Wait for the Next Storm Your Roof Already Took the Hit. Let's Make Sure It's Still Protecting You.
A professional storm damage assessment takes less than an hour and gives you the clarity to make confident decisions — whether that means a simple repair, a full replacement, or the reassurance that your roof came through just fine.
(828) 524-7773 Get My Storm Damage Documented
Licensed & Insured
Storm Damage Support
CertainTeed ShingleMaster PREMIER
Local WNC Team
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
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URL: https://highlandernc.com/roofing/specialty
TITLE: Specialty Roofing in WNC | Highlander
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Specialty Roofing in WNC | Highlander
Skip to main content Roofing
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Specialty
Highlander Specialty Division
Specialty Roofing
Specialty Roofing in Western North Carolina
Where Craft Meets Design.
Specialty roofing for custom homes, visually distinctive properties, and projects where precision and aesthetics matter as much as weather protection. Cedar, copper, standing seam, complex rooflines — built to be seen.
Discuss Your Project (828) 524-7773
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Quick answer
What is specialty roofing?
Specialty roofing covers systems outside standard asphalt shingles — including slate, cedar, synthetic, and complex roof designs with unusual geometry or detailing. These roofs demand specific flashing, fastening, and ventilation approaches. Highlander installs and restores specialty roof systems on mountain homes across Western North Carolina.
— Slate, cedar, synthetic, and complex roof geometry
— Detail-driven flashing and ventilation work
— Restoration as well as new installation
Some roofs are meant to be noticed. They deserve a team that treats every line, every material, and every detail as a reflection of the home itself.
Highlander's specialty roofing work serves homeowners, designers, and builders who demand more than standard installation. Complex rooflines, premium materials, custom metalwork, and the kind of precision that only matters when you care deeply about the outcome.
Complex Rooflines Built for Geometry That Demands Precision.
Western North Carolina's custom homes feature some of the most demanding roof geometry in the Southeast. We thrive on the complexity.
Multi-Gable & Cross-Hip Intersections
Complex rooflines create dozens of valleys, transitions, and flashing points where precision is essential. Each intersection is a potential failure point if not executed with exact geometry and proper waterproofing sequence.
Steep-Slope & High-Pitch Applications
Mountain homes often feature dramatic pitches that require specialized safety systems, staging techniques, and material handling. The visual impact of steep slopes makes every line, every course, and every detail visible.
Curved, Turret, & Conical Rooflines
Turret roofs, eyebrow dormers, and curved transitions require hand-cut materials, custom flashing fabrication, and craftsmen who understand compound geometry — not just standard installation patterns.
Mixed-Material Transitions
Where shingle meets standing seam, where copper meets slate, where flat roof meets steep slope — these transitions define the visual and waterproofing integrity of the entire system.
Detail Execution The Details That Separate Good From Exceptional.
Custom Flashing Fabrication
Every specialty roof requires custom-fabricated flashing — step flashing profiles, counter-flashing receivers, cricket assemblies, and transition details designed for the specific geometry of your roof.
Precision Layout & Coursing
On steep, visible rooflines, shingle coursing and panel alignment are immediately apparent. We lay out every course with string lines and laser reference to ensure visually perfect alignment across the entire plane.
Valley & Transition Engineering
Valleys, hips, and transitions are where roofs succeed or fail. We engineer each transition for both waterproofing performance and visual continuity — because on a specialty roof, both matter equally.
Color & Material Coordination
We work with designers, builders, and homeowners to select materials, finishes, and accent metals that complement the home's layout, landscaping, and site context — not just what's available at the supply house.
Higher Standard Why Specialty Roofing
Can't Be Standard Work.
The gap between standard roofing and specialty work isn't just about better materials — it's about a fundamentally different approach to planning, execution, and quality verification.
Standard installation methods fail on complex geometry — every cut, every angle, every transition requires custom fitting
Visible rooflines expose every imperfection — misaligned courses, uneven reveals, and inconsistent overhangs are immediately apparent
Premium materials demand premium handling — cedar, copper, and natural slate are unforgiving of careless installation
Warranty coverage requires manufacturer-specified installation — and on specialty systems, those specifications are more exacting
Mistakes on specialty roofs are exponentially more expensive to correct than on standard installations
Premium Materials Materials That Define Your Project's Aesthetic.
Natural Cedar Shake & Shingle
Hand-split cedar shakes and precision-cut shingles deliver a warmth and texture that no synthetic can replicate. We source premium grades and install with proper ventilation detailing to maximize the 30–40 year lifespan these materials can deliver in mountain conditions.
Design-Oriented Standing Seam Metal
Custom-fabricated standing seam panels in copper, zinc, galvalume, and painted steel. We work with panels formed on-site to exact measurements — no pre-cut compromises, no exposed fasteners, and clean lines that define your project's aesthetic.
Synthetic Slate & Designer Shingles
For homes where the slate aesthetic matters but weight or budget constraints apply, we install premium synthetic slate and designer-class dimensional shingles that deliver genuine visual presence.
Copper Accents & Custom Metal Work
Copper ridge caps, finials, custom chimney shrouds, and decorative flashings add the kind of hand-crafted detail that separates exceptional roofing from standard installation. We fabricate in-house.
What This Covers Specialty systems we install and repair
Slate, cedar, tile and synthetic each behave differently in the mountains, and each is priced and detailed differently.
Slate roofing and slate repair
Natural slate outlasts almost everything else on a roof and fails at the fixings long before the stone gives up. Repair work is a matter of matching thickness and colour and re-hanging with the right hook or nail, which is slow, skilled work rather than a patch.
Individual slate replacement and re-hanging
Flashing, valley and hip detail renewed in copper where appropriate
Honest assessment of whether a slate roof is worth restoring
Cedar shake installation and repair
Cedar belongs on plenty of mountain homes, and it asks for more than asphalt: a ventilated substrate so the underside can dry, stainless fixings, and an owner who accepts that it weathers. Under heavy canopy it holds moisture, which is the single biggest factor in how long it lasts here.
Shake and shingle installation over a ventilated batten system
Selective replacement of split, cupped or rotted courses
Treatment and maintenance guidance for shaded lots
Clay and concrete tile repair
Tile is uncommon in Western North Carolina but not unknown, usually on a house built in a Mediterranean or Spanish-revival style. The tiles themselves rarely fail; the underlayment beneath them does, which is why a tile repair usually means lifting, storing and re-laying rather than replacing.
Cracked and slipped tile replacement
Underlayment renewal beneath re-laid tile
Ridge and hip bedding re-pointed
Synthetic slate and shake
Brava and comparable composite systems reproduce the look of slate or cedar at a fraction of the weight, which matters when a roof structure was never framed for stone. They carry long manufacturer warranties and behave predictably in freeze-thaw.
Brava synthetic slate and shake installation
A route to the slate or cedar look without reframing for the load
Colour blending specified before the order, not on the roof
Cost Transparency What actually drives specialty roofing cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Pitch and complexity
Steeper mountain roofs need staging, fall protection, and slower production rates. Valleys, dormers, and multiple planes add cut waste and flashing labor.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Decking condition
Deck replacement is unknown until tear-off. We price a per-sheet rate up front so any rot found underneath is billed at a number you already agreed to.
Material system
Dimensional shingle, standing-seam metal, synthetic, and cedar sit at very different price points, and each carries its own underlayment, fastener, and trim package.
Ventilation and details
Intake and exhaust corrections, chimney and skylight flashing, ice-and-water coverage, and snow retention at elevation are scope items, not afterthoughts.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the address and what you are seeing. We measure the roof, walk the variables above with you, and send a written scope you can compare line by line against any other bid.
Get My Written Scope 828-524-7773
Specialty Process How a Specialty Project Comes Together.
01 Design Consultation
We meet with you — and your designer or lead project planner if involved — to understand the vision, review plans, and discuss material options that serve both the aesthetic and the environment.
02 Site & Structure Assessment
We evaluate roof geometry, structural capacity, ventilation requirements, and access logistics. Complex rooflines require detailed planning before a single material is ordered.
03 Material Selection & Sourcing
Premium materials often require advance ordering and specification. We confirm colors, profiles, grades, and quantities — and coordinate delivery timing with the project schedule.
04 Custom Fabrication
Flashing, trim, accent metals, and transition components are fabricated to exact specifications before installation begins. Nothing is improvised on-site.
05 Precision Installation
Our specialty crews install with the care these materials and designs demand — string lines, laser alignment, documented quality checkpoints, and daily progress review.
06 Final Walk-Through
Every detail is reviewed with you. Every transition, every accent, every line — verified for visual perfection and waterproofing integrity before we consider the project complete.
Specialty Portfolio Craft in Context.
Brava Synthetic Shake — Lake Glenville
Brava Shake — Chimney & Valley Detail
Metal Roof — Hip & Valley Detail
Standing Seam — Log Home
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Roof Assessed Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled specialty roofing usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
What homeowners say about our specialty roofing work
When you call, ask for Juan & Javo crew. Their crew installed a metal roof on our home and their craftsmanship was excellent. Highly recommended. Zary M January 2024 Metal roofing via Google (opens in a new tab)
We contracted Highlander Roofing to replace our existing shingle roof with new metal roofing. They did a great job and kept us updated throughout the process. We would highly recommend them. Nate Yoder October 2023 Metal roofing Roof replacement via Google (opens in a new tab)
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Specialty Roofing FAQs Questions About Premium Roofing Work.
What qualifies as specialty roofing?
Specialty roofing includes any project involving premium or non-standard materials (cedar shake, natural slate, copper, custom metal), complex roof geometry (turrets, eyebrow dormers, steep pitches above 8:12), mixed-material transitions, or visually complex installations where the final look matters as much as weather performance.
How much more does specialty roofing cost compared to standard?
Specialty roofing typically costs 2–4x more than standard dimensional shingle installation, depending on materials, complexity, and custom fabrication requirements. Cedar shake and standing seam metal are in the mid-premium range; copper accents and natural slate are at the higher end. We provide detailed proposals so you know exactly what you're investing in.
Do you work with designers and builders?
Yes. Many of our specialty projects involve coordination with designers, project planners, and general contractors. We're comfortable reading plans, participating in planning discussions, and integrating our scope with the broader construction schedule.
How long does a specialty roofing project take?
Specialty projects typically take longer than standard installations due to custom fabrication, material lead times, and the precision required. A complex cedar shake or standing seam project may take 2–4 weeks depending on size and geometry. We provide a detailed timeline during the proposal phase.
Can you match existing specialty materials for repairs or additions?
In most cases, yes. We source matching cedar grades, metal profiles, and slate to blend seamlessly with existing installations. For older or discontinued materials, we'll source the closest available match and discuss options before proceeding.
Do specialty materials require more maintenance?
Some do. Cedar shake benefits from periodic cleaning and treatment every 3–5 years. Copper develops a natural patina that most homeowners prefer to leave untreated. Standing seam metal is essentially maintenance-free. We'll provide material-specific maintenance guidance as part of your project documentation.
Keep Exploring Related reading and local coverage for Specialty Roofing
Energy Efficient Roofing: 5 Choices Before Mountain Roof Replacement
Compare metal, tile, cool shingles and coatings by reflectance, insulation and lifecycle cost before your next mountain
High Elevation Roofing: Moisture Safe Assemblies for Mountain Homes
Building science guidance for mountain homeowners: moisture safe roof assemblies, engineered snow retention, and the con
Western North Carolina Roofing Guide: Best Roofs, Costs and Mountain Home Maintenance
Which roofing materials perform best in the Western North Carolina mountains, what replacement costs in 2026, and how to
Specialty Roofing in Franklin
Franklin, NC · Macon County · 2,119 ft
Specialty Roofing in Highlands
Highlands, NC · Macon County · 4,118 ft
Specialty Roofing in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Specialty Roofing in Sylva
Sylva, NC · Jackson County · 2,037 ft
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
Start the Conversation Your Roof Should Be as Considered as the Home Beneath It.
If you're building, renovating, or reimagining a home where the roof is part of the design statement — let's talk about what's possible.
Discuss Your Project (828) 524-7773
Premium Material Specialists
CertainTeed ShingleMaster PREMIER Credentialed Contractor
WNC Custom Home Experience
Detail-Obsessed Crews
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
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Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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------------------------------------------------------------------------
URL: https://highlandernc.com/roofing/brava-synthetic
TITLE: Brava Synthetic Shake & Slate Roofing in Western NC
------------------------------------------------------------------------

Brava Synthetic Shake & Slate Roofing in Western NC
Skip to main content Roofing
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Brava Synthetic Roofing
Roofing Brava Synthetic
Brava Synthetic Shake & Slate Roofing in Western North Carolina
Built for Western North Carolina Mountain Homes.
The look of cedar or natural slate, without the weight, the splitting, or the maintenance cycle. Specified and installed as a complete system across Western NC's premium homes.
Get My Brava Roof Scoped (828) 524-7773
Quick answer
What is synthetic roofing, and who chooses it?
Synthetic roofing uses engineered composite materials made to look like slate or cedar shake while weighing far less and standing up to weather better than natural equivalents. It is often chosen for mountain homes that want a heritage appearance without the weight or upkeep of natural slate. Highlander installs synthetic roof systems throughout Western North Carolina.
— Slate and shake appearance at lower weight
— Engineered for wind and moisture exposure
— Installed as a complete system with matched flashing
manufacturer warranty
Limited material warranty registered as part of every install.
Lightweight composite
Significantly lighter than slate; no structural reinforcement typically required.
Holds its profile
Color and shape stable through UV, freeze-thaw, and the rainfall load WNC delivers.
What We Install A Complete Brava System, Specified for Your Home.
Brava Old World Slate — the look of quarried slate at a fraction of the weight
Brava Cedar Shake — the look of cedar without the splitting, cupping, or moss
Coordinated color blending specified to the home, not pulled from stock
Full ice-and-water shield underlayment for mountain climates
Trim, ridge, and termination detailing installed as a complete system
ARB submission packages and warranty registration handled for you
Cost Transparency What actually drives synthetic roofing cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Pitch and complexity
Steeper mountain roofs need staging, fall protection, and slower production rates. Valleys, dormers, and multiple planes add cut waste and flashing labor.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Decking condition
Deck replacement is unknown until tear-off. We price a per-sheet rate up front so any rot found underneath is billed at a number you already agreed to.
Material system
Dimensional shingle, standing-seam metal, synthetic, and cedar sit at very different price points, and each carries its own underlayment, fastener, and trim package.
Ventilation and details
Intake and exhaust corrections, chimney and skylight flashing, ice-and-water coverage, and snow retention at elevation are scope items, not afterthoughts.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the address and what you are seeing. We measure the roof, walk the variables above with you, and send a written scope you can compare line by line against any other bid.
Get My Written Scope 828-524-7773
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled synthetic roofing usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Synthetic Roof Scoped Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
What homeowners say about our synthetic roofing work
We are very pleased with the new roof and new gutters that Highlander installed on our cabin. Everyone was very nice and even with all the recent rain, completed our work in timely fashion. David Christopher Roof replacement Gutters via Google (opens in a new tab)
Having discovered a leak over a stormy week end, I left a request for assistance by message at Highlander Roofing. Within the next couple of hours, I received a response letting me know that an emergency crew would be responding to "tarp" the leak while awaiting roof repair. As promised, a professional crew responded and immediately stopped the leak. Within the next three weeks, I had a new, professionally looking roof installed at a reasonable price. Outstanding service and my sincere thanks to the entire Highlander Roofing Team! Read full review Willard Armes January 2024 Storm damage Roof replacement via Google (opens in a new tab)
Optional · Advanced Builder
Configure your Brava synthetic roof
An optional guided pathway for homeowners specifying a Brava shake or slate system — profile, color blend, ARB documentation, and detailing. We use it to prepare a precise on-site assessment.
Material & system
Priorities & tier
Photos & notes
Build Your Brava Roof Plan Prefer the short intake form
Not an instant quote. A real scope brief reviewed by a Highlander advisor, who responds during business hours.
01 Choose a project path
02 Pick a material system
03 Set priorities & timeline
04 Upload photos, share notes
~3 minutes · Optional
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Brava Roofing FAQs Common Questions About Brava Roofing.
How does Brava compare to real cedar shake?
Brava holds color and profile dramatically longer than cedar in mountain climates. Real cedar cups, splits, and grows moss in the moisture and UV conditions across Highlands and Cashiers.
Is Brava heavy enough to need framing reinforcement?
No. Brava is significantly lighter than natural slate and roughly comparable to standard asphalt shingles. Existing framing almost always accepts it without modification.
Will Brava be approved by my club community ARB?
Most WNC club community ARBs approve Brava with documentation. We prepare and submit the package including profile and color samples.
What's the lead time on a Brava order?
Brava is made-to-order in your specified color blend. We plan for several weeks of lead time and quote accordingly.
What warranty does Brava carry?
Brava carries a manufacturer limited material warranty. We handle registration as part of the install.
Brava roofing by town
Macon County
Brava Synthetic Roofing in Highlands, NC
Jackson County
Brava Synthetic Roofing in Cashiers, NC
Keep Exploring Related reading and local coverage for Synthetic Roofing
Brava Synthetic vs Cedar Shake vs Natural Slate for Mountain Homes
Three ways to get a textured, high-end roof on a Western NC home — compared on weight, lifespan, maintenance, fire and w
Energy Efficient Roofing: 5 Choices Before Mountain Roof Replacement
Compare metal, tile, cool shingles and coatings by reflectance, insulation and lifecycle cost before your next mountain
High Elevation Roofing: Moisture Safe Assemblies for Mountain Homes
Building science guidance for mountain homeowners: moisture safe roof assemblies, engineered snow retention, and the con
Synthetic Roofing in Franklin
Franklin, NC · Macon County · 2,119 ft
Synthetic Roofing in Highlands
Highlands, NC · Macon County · 4,118 ft
Synthetic Roofing in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Synthetic Roofing in Sylva
Sylva, NC · Jackson County · 2,037 ft
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
The Next Step
One conversation.
One local team.
Tell us about your property. A Highlander project advisor reviews the request during staffed business hours and follows up with a clear next step.
Call (828) 524-7773 Start Your Project
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Our Promise to You
A written scope before work begins
Pricing and material direction documented for the project
A defined Highlander contact for project questions
Project-specific warranty terms reviewed in writing
Licensed NC General Contractor
CertainTeed ShingleMaster PREMIER Credentialed Contractor
VELUX Certified Installer
Storm Damage Assessment
10 WNC Counties
4.8★ rated. Roofing & Construction across Western NC since 2017.
Roofing
Construction
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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------------------------------------------------------------------------
URL: https://highlandernc.com/roofing/skylights
TITLE: VELUX Skylight Installation in Western NC | Highlander
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VELUX Skylight Installation in Western NC | Highlander
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VELUX Certified Installer
Skylight Installation & Repair, Done Right.
Team-led, VELUX Certified skylight installation across Western NC. Deck-mounted units, Sun Tunnels, and full leak diagnosis — coordinated with the roof system so the warranty actually holds.
See What My Skylights Need (828) 524-7773
Quick answer
What is skylight installation and replacement?
Skylight work covers installing new units, replacing aging or leaking units, and rebuilding the curb and flashing that keeps them watertight. Most skylight leaks trace back to flashing and surrounding roof detail rather than the glass itself. Highlander installs and replaces skylights as part of roofing projects across Western North Carolina.
— New installs, replacements, and flashing rebuilds
— Leak diagnosis at the curb and flashing, not guesswork
— Handled together with the surrounding roof system
Common Skylight Issues
What we actually see in the field
Most "bad skylight" calls aren't a defective skylight. Here's what's really happening — and how we diagnose it before recommending a replacement.
Active leaks around the curb
Usually a flashing kit issue, failed seal on an aging unit, or improper underlayment integration — not the skylight glass itself.
Condensation on the interior glass
Often a ventilation and humidity issue inside the home, not a skylight defect. We diagnose before we replace.
Cracked or fogged glazing
Failed insulating glass unit. The skylight frame can stay; the glazing is replaced as a serviceable component on most VELUX models.
Old skylights under a new roof
If your skylights are 15+ years old and you're re-roofing, replace them in the same scope. Re-flashing aged units under a new roof is the #1 preventable leak source we see.
Manufacturer-Accredited Scope
What VELUX Certified installation includes
A VELUX Certified Installer is trained and accredited by VELUX to install their skylights to spec — flashing kit, underlayment integration, fasteners, and interior shaft all coordinated as one assembly. That's what makes the VELUX installation warranty stick.
VELUX deck-mounted skylights (fixed, venting, electric, solar-powered)
VELUX Sun Tunnel installation for interior rooms with no roof access
Engineered VELUX flashing kits — never a field-fabricated substitute
Full interior light shaft framing, drywall, and finish coordination
Skylight replacement during roof replacement (single scope, single warranty)
Leak diagnosis, flashing repair, and glazing replacement on existing units
Skylights and new chimney flashing on a mountain-view shingle roof. VELUX skylights in a Brava synthetic shake roof, Lake Glenville.
Cost Transparency What actually drives skylight cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Unit type
Fixed, manual venting, solar venting, and tubular units differ substantially in unit cost before any labor is added.
New opening versus replacement
Replacing in the existing curb is far simpler than cutting a new opening, which brings framing, drywall, and interior finish work.
Flashing and roof system
The flashing kit has to match the roofing material. Metal and synthetic details take longer than shingle and are priced accordingly.
Interior shaft work
Deep attics need a finished light shaft, which adds framing, insulation, drywall, and paint to what looks like a roofing job.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us what you are picturing and where. We check the roof system, attic depth, and framing, then price the unit and the labor separately so nothing is hidden.
Get My Written Scope 828-524-7773
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled skylight usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
VELUX Certified Installer
Manufacturer-accredited. Locally accountable.
A VELUX Certified Installer is a contractor trained and accredited by VELUX to install their skylights to specification. That accreditation is what unlocks VELUX's installation warranty, not just the product warranty.
What it means for you
Manufacturer-accredited crew
Every skylight install is performed by a VELUX-trained team. We never subcontract this work to a general roofer.
Engineered flashing kit, every time
We use the VELUX-engineered flashing system for your specific roof type. No field-fabricated workarounds.
Documented at handoff
Unit model, serial, install date, and flashing kit are recorded so future service work is traceable.
Coordinated with the roof
Skylight and roof installed as a single scope under one warranty, with no finger-pointing between trades.
Skylight Warranty
What's covered, and for how long
Glass / glazing Manufacturer coverage
Skylight components Manufacturer coverage
Flashing & insulating systems Manufacturer coverage
Electric & solar operators Manufacturer coverage
Highlander installation workmanship Workmanship coverage
Coverage reflects standard VELUX warranty terms on deck-mounted skylights. Highlander will review applicable product and workmanship details with you before construction begins; full terms documented at handoff.
Schedule a skylight inspection.
Free, no-pressure assessment of your existing skylights: leak diagnosis, flashing review, and replacement recommendations in writing.
See What My Skylights Need (828) 524-7773
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Skylight Assessed Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
What homeowners say about our skylight work
Josh and his crew are fantastic and I highly recommend this company for their conscientious approach and speed in service delivery. I sustained a 5-in hole in my garage roof in Dillsboro(long story) and called Highlander in some desperation given rain that evening in the forecast. Josh came by that morning, scoped the job, and then swung by with a crew that same afternoon and replaced the plywood between the rafters and matched the shingles in a seamless job, then cleaned up so well you couldn't tell they had been there. I can't thank the team at Highlander Roofing enough - they are my roofer from here on! Read full review J H. April 2019 · Dillsboro, NC Storm damage Roof repair via HomeAdvisor (opens in a new tab)
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Skylight FAQs
Are you a certified VELUX installer?
Yes. Highlander is a VELUX Certified Installer — trained and accredited by VELUX to install their skylights and Sun Tunnels to manufacturer specification. That accreditation is what unlocks VELUX's installation warranty on top of the product warranty.
Do skylights leak?
Properly installed VELUX skylights with their engineered flashing kit don't leak. Almost every leak we're called out to inspect traces back to a non-kit flashing job, an aging seal on a 20+ year unit, or surrounding roof failure — not the skylight itself.
Can a skylight be added to an existing roof?
In most cases, yes. We coordinate the cut, framing, flashing, and interior light shaft as a single scope so the skylight and the roof system are detailed together — not handed off between trades.
How long does a VELUX skylight last?
VELUX deck-mounted skylights typically run 20–25 years before the seals and flashings warrant replacement. We document install date and unit IDs at handoff so future service work is straightforward.
Do you replace skylights during a roof replacement?
We strongly recommend it. Reflashing an aging skylight under a brand-new roof is the most common source of preventable leaks we see in the field. Replacement is far cheaper now than a callback later.
Related roofing services
Roof Replacement
Replace skylights in the same scope as the roof.
Roof Repair
Targeted flashing and leak repair around penetrations.
Metal Roofing
Standing seam systems with skylight integration.
Storm Damage
Hail and impact damage on skylight glazing.
Brava / Synthetic
Premium composite roofs with VELUX integration.
All Roofing Services
Browse our full roofing division.
Skylight service across the Western NC mountains
VELUX Certified skylight installation and repair throughout our 10-county service area in Western North Carolina.
Highlands
Macon County
Cashiers
Jackson County
Franklin
Macon County
Sylva
Jackson County
Bryson City
Swain County
Waynesville
Haywood County
Cullowhee
Jackson County
Dillsboro
Jackson County
Brevard
Transylvania County
Murphy
Cherokee County
Hayesville
Clay County
Scaly Mountain
Macon County
Otto
Macon County
Lake Glenville
Jackson County
Lake Toxaway
Transylvania County
Sapphire
Jackson County
Cherokee
Swain County
Keep Exploring Related pages you may find useful
Roofing Services Hub
Full roofing division overview
Metal Roofing for Mountain Homes
Standing seam and metal panel options
Roof Replacement Options
Plan a re-roof around your skylights
Highlands, NC Service Area
Roofing and skylight service in Highlands
Recent Highlander Projects
Skylight and roofing project gallery
Request an Inspection
Get a written scope and estimate
Keep Exploring Related reading and local coverage for Skylights
Velux Skylights for Mountain Homes: Light, Ventilation, and Planning
Why Velux is the dominant skylight choice for Western NC mountain homes — light quality, ventilation options, and planni
Skylights in Franklin
Franklin, NC · Macon County · 2,119 ft
Skylights in Highlands
Highlands, NC · Macon County · 4,118 ft
Skylights in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Skylights in Sylva
Sylva, NC · Jackson County · 2,037 ft
All Service Areas
Every Western North Carolina town we cover.
Get My Written Estimate
Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
The Next Step
One conversation.
One local team.
Tell us about your property. A Highlander project advisor reviews the request during staffed business hours and follows up with a clear next step.
Call (828) 524-7773 Start Your Project
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Our Promise to You
A written scope before work begins
Pricing and material direction documented for the project
A defined Highlander contact for project questions
Project-specific warranty terms reviewed in writing
Licensed NC General Contractor
CertainTeed ShingleMaster PREMIER Credentialed Contractor
VELUX Certified Installer
Storm Damage Assessment
10 WNC Counties
4.8★ rated. Roofing & Construction across Western NC since 2017.
Roofing
Construction
VELUX Certified Installer
Explore VELUX Skylights
Browse the current VELUX skylight and Sun Tunnel lineup, straight from the manufacturer — then tell us which rooms you want daylight in.
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
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URL: https://highlandernc.com/roofing/gutters
TITLE: Seamless Gutters & Gutter Guards in Western NC | Highlander
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Seamless Gutters & Gutter Guards in Western NC | Highlander
Skip to main content Roofing
Construction
Service Areas
Projects Blog Contact (828) 524-7773 (828) 524-7773 Get My Written Estimate
Home
Roofing
Gutters
Roofing Gutters
Seamless Gutters in Western NC
Built for Mountain Rain.
Seamless aluminum and copper gutter systems, gutter guards, and drainage coordination — sized for Western NC's heavy rainfall, steep terrain, and heavily wooded lots.
See What My Gutters Need (828) 524-7773
Quick answer
What do gutters do on a mountain home, and who needs them?
Gutters and downspouts move roof runoff away from the fascia, siding, and foundation. In Western North Carolina, where rainfall is heavy and lots are often sloped, sizing and discharge placement matter as much as the gutter itself. Highlander installs and replaces gutter systems as part of roof and exterior work throughout the region.
— Sizing matched to roof area and local rainfall
— Downspout routing that protects foundations on sloped lots
— Coordinated with roof edge, drip edge, and fascia detail
Why It Matters Water Management Is a Mountain-Home Problem.
Western NC gets some of the highest rainfall totals east of the Cascades, on steep lots surrounded by hardwoods and pines. Undersized or clogged gutters push water back under the eaves, saturate foundations, ice over walkways in winter, and quietly rot fascia and trim. A properly sized system solves all of it.
Seamless gutters with mesh guards along a dormered shingle roof.
Seamless installation
Continuous aluminum runs rolled on-site — no factory seams, no leaks between drops. Copper available for premium homes and historic details.
Guards & protection
Micro-mesh and reverse-curve guards that actually hold up under pine needle load, so gutters stay clear year-round in wooded WNC lots.
Repair & replacement
Reseal leaking seams, rehang sagging runs, replace damaged sections, or fully replace an undersized system with a properly capacitized one.
What We Install A Complete Gutter & Drainage System.
Seamless aluminum gutters — 6" standard for WNC rainfall
Copper gutter systems for premium and historic homes
Oversized 3×4 downspouts sized to peak-storm volume
Micro-mesh and reverse-curve gutter guards
Custom downspout routing and splash-block or extension planning
Gutter repair, resealing, and rehanging
Coordination with roof replacement — eaves, drip edge, and attachment as one detail
French drain and grading coordination where site drainage is the real problem
What This Covers Every gutter job we take
Gutters, guards and drainage work as one system in the mountains. Here is what each part does and when it matters.
Seamless gutter installation
We roll K-style aluminium on site, so a run has no seam between the corner and the downspout. Fewer joints is the whole point: on a mountain roof the joints are where a gutter eventually separates and drips behind the fascia.
5-inch and 6-inch profiles, rolled to the length of the run
Hidden hangers screwed into the rafter tail, not spiked into fascia
Pitch set to the downspout so the trough drains instead of holding water
5-inch or 6-inch: which your roof needs
A 6-inch trough carries substantially more water than a 5-inch and pairs with a larger downspout. Steep pitches, long runs, and valleys that dump two roof planes into one gutter all push the sizing up, and the Highlands plateau is one of the wettest places in the eastern United States. We size from the roof area draining into each run rather than from habit.
Roof area, pitch and valley count decide the profile
Downspout count and outlet size matter as much as trough width
Oversized outlets where a valley discharges into the run
Gutter guards and leaf guards
On a wooded lot the question is not leaves, it is pine needles. Micro-mesh screens keep needles out of the trough but need a surface that sheds them; reverse-curve systems shed heavier debris but behave differently in hard, wind-driven rain. We fit the type to the tree cover and the roof pitch above it, and we say when a guard is not worth it.
Micro-mesh and reverse-curve gutter protection systems
Retrofit to existing gutters where the trough and hangers are sound
Valley and inside-corner detailing, where most guard failures start
Copper gutters and half-round
Copper is specified for historic homes, timber-framed builds and plateau properties where the gutter is part of the elevation. It is installed differently to aluminium — soldered joints, heavier brackets — and it weathers to a patina rather than staying bright.
Half-round and K-style copper with soldered joints
Matching copper downspouts, leader heads and conductor pipe
Compatible fasteners throughout, so no dissimilar metal sits against the copper
Gutter repair and re-hanging
Not every gutter needs replacing. Spikes pulling out of soft fascia, a run that has lost its pitch, a separated seam at a corner, or a downspout that was never tied into anything are all repairs. We tell you which one you are looking at during the inspection instead of quoting a replacement by default.
Re-hanging on hidden hangers and re-pitching to the outlet
Seam, corner and end-cap resealing; fascia and rafter-tail repair
Downspout replacement, re-routing and extension
Drainage away from the house
A gutter only helps if the water it collects leaves the foundation. On a sloped lot that usually means burying the discharge and daylighting it downhill, because a splash block on a grade simply returns the water to the wall it came off.
Buried downspout lines daylighted below the structure
Discharge kept clear of patios, walkways and retaining walls
Coordinated with hardscape and grading when both are in scope
What Waiting Costs What one more season usually changes
In these mountains, gutters carry more than rain: hemlock and oak debris, grit off aging shingles, and snowmelt off steep pitches. Once they hold water instead of moving it, the overflow lands where it does the most harm.
One more season of overflow typically means saturated fascia and soffit, water against the foundation and crawl space, and ice building at the eave during freeze-thaw weeks.
Fascia and decking rot
Water backing behind the gutter line keeps the fascia board and roof edge wet through the wettest months.
Ice at the eave
Standing water in a clogged run freezes, adds weight, and forces melt back under the first course of shingles.
Foundation and crawl space
Concentrated runoff at the wall drives moisture into crawl spaces and basements instead of away from the house.
Cost Transparency What actually drives gutter cost here
We do not publish a headline price, because a number pulled off a chart is not an estimate — and in Western North Carolina, two properties on the same street can price very differently. What we can do is show you every variable that moves the number, then put a written scope in your hands.
Linear footage and downspout runs
Pricing follows the run length plus how many downspouts and how far water has to be carried away from the foundation.
Gutter size and material
Five-inch versus six-inch, aluminum versus copper, and guard systems all sit at different price points. Steep mountain roofs often need the larger profile.
Height and fascia condition
Multi-story elevations and rotted fascia boards add staging and carpentry before anything gets hung.
Site access
Narrow gravel drives, steep grades, and tight tree lines change how materials get staged and how debris comes off the property — sometimes by hand instead of by truck.
Drainage at the discharge point
On graded lots, where the water goes after it leaves the downspout is part of the job — underground runs and splash management are scoped, not assumed.
What your written estimate includes
On-site measurement and photo documentation of current conditions
Grouped-cost scope: tear-off, decking allowance, underlayment, roofing system, flashing, ventilation, cleanup
Named material specifications and color selections, not generic allowances
A per-sheet decking rate so hidden rot has a known price before we open the roof
Projected schedule window and the weather assumptions behind it
Want a real number?
Tell us the address. We measure the runs, look at fascia condition and where water needs to go, and send a written scope with sizes and materials named.
Get My Written Scope 828-524-7773
Scheduling reality in the mountains
Current lead time Inspections are typically scheduled within a few business days. Scheduled gutter usually starts a few weeks out, and that queue lengthens after every significant storm.
Weather windows narrow At Western NC elevations, late fall and winter bring cold mornings, ice, and wind. Shingle sealing and safe steep-slope access both depend on dry, warmer days, so usable install days get scarce.
Cost of waiting If a roof is already compromised, water keeps moving through it. Small leaks turn into wet decking, insulation, and drywall, which widens the repair scope and the price.
We do not run countdown offers. If the roof can safely wait until spring, we will tell you that during the inspection.
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
On-site look, photo documentation, and a written scope you can compare line by line.
Get My Gutters Assessed Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
What homeowners say about our gutter work
I had a great experience with Highlander Roofing. They were very responsive, showed up when they said they would and did great work fixing the gutters on my house. Very professional and appreciate how easy they were to work with! Claire Proctor Gutters via Google (opens in a new tab)
We are very pleased with the new roof and new gutters that Highlander installed on our cabin. Everyone was very nice and even with all the recent rain, completed our work in timely fashion. David Christopher Roof replacement Gutters via Google (opens in a new tab)
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Gutter FAQs Common Questions About Gutters in WNC.
What size gutters do mountain homes need?
Most WNC homes benefit from 6-inch gutters with oversized 3x4 downspouts. The steep terrain and heavy rainfall here demand higher-capacity systems than standard 5-inch gutters provide.
How much do new gutters cost in Western NC?
Pricing is based on linear footage, drop count, material, and whether guards are added. We provide a tailored estimate after measuring your home.
Do you install gutter guards?
Yes. We install micro-mesh and reverse-curve gutter guards that prevent leaves, pine needles, and debris from clogging your gutters — especially important in WNC's heavily wooded areas.
Can you repair existing gutters instead of replacing them?
Often, yes. We repair leaking seams, rehang sagging sections, and replace damaged segments. We'll recommend repair vs. replacement based on your gutter's age and overall condition.
Do you install seamless gutters?
Yes — seamless aluminum is our standard. Seams are the most common failure point on older gutter runs, so we roll continuous lengths on-site to match each elevation of the home.
Can you coordinate gutters with a new roof install?
Yes. When we replace a roof, we detail the eaves, drip edge, and gutter attachment as one system. Gutters installed after a fresh roof by a separate crew often leak at the transition — we plan the two together.
Keep Exploring Related pages you may find useful
Roofing Services Hub
Full roofing division overview
Roof Repair in Western NC
Leaks, storm damage, and repair options
Roof Replacement Options
Materials, planning, and process
Recent Highlander Projects
See gutter and roofing work across WNC
Request an Inspection
Get a written scope and estimate
Get My Questions Answered
Talk to a project advisor
Keep Exploring Related reading and local coverage for Seamless Gutters
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5-Inch vs. 6-Inch Gutters: Size Each Roof Run
Compare 5-inch and 6-inch gutters using roof drainage area, local rainfall, outlets and downspout placement for Western
Copper Gutters Cost: Per-Foot Budgets and Estimate Extras
Compare illustrative copper gutter budgets, profiles and material weights. Check downspouts, soldered joints, fascia rep
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Seamless Gutters in Sylva
Sylva, NC · Jackson County · 2,037 ft
Roof Replacement Cost in Western NC (2026)
Material tiers, repair bands and what moves the price.
All Service Areas
Every Western North Carolina town we cover.
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Written scope from a Western NC team — 828-524-7773.
Straight Answers Common concerns, answered straight
The five questions we hear most often — and exactly what we do about each one.
"I don't know what this will cost."
We measure your roof on site and send a written, grouped-cost scope that names materials, quantities, and labor line by line. You see what drives the number before you decide anything, and nothing is added later without a signed change order.
"I don't want to fight my insurance company."
We document the damage with dated photos and a written condition report you can submit with your claim, and we can meet the adjuster on site so everyone is reading the same roof. We do not decide your claim, but we make sure the evidence is complete and the scope language is clear.
"Contractors always run behind."
Mountain weather moves schedules, so we build the calendar around real weather windows and tell you the plan in writing before materials are ordered. If a date shifts, you hear it from your project contact the same day rather than finding out from an empty driveway.
"Who is actually showing up at my house?"
Our crews are Franklin-based and led by a foreman you meet before work starts, not a rotating pool of day labor. You get one named point of contact for the whole project and daily progress updates while the crew is on your property.
"I'll be cleaning up nails for a year."
We tarp landscaping and staging areas, keep debris moving to the dumpster through the day, and run magnetic sweeps of the drive and lawn before we leave each evening. The final walkthrough is done with you, and anything you spot gets handled before we call it complete.
The Next Step
One conversation.
One local team.
Tell us about your property. A Highlander project advisor reviews the request during staffed business hours and follows up with a clear next step.
Call (828) 524-7773 Start Your Project
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Our Promise to You
A written scope before work begins
Pricing and material direction documented for the project
A defined Highlander contact for project questions
Project-specific warranty terms reviewed in writing
Licensed NC General Contractor
CertainTeed ShingleMaster PREMIER Credentialed Contractor
VELUX Certified Installer
Storm Damage Assessment
10 WNC Counties
4.8★ rated. Roofing & Construction across Western NC since 2017.
Roofing
Construction
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
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Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
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URL: https://highlandernc.com/construction
TITLE: General Contractor in Western NC | Highlander
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General Contractor in Western NC | Highlander
Skip to main content Roofing
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Construction
Highlander Construction, Design
Mountain Quality Since 2017
General Contractor for Additions & Custom Building in Western NC.
We walk your site and return a written scope, schedule, and budget range before you commit. Out of room, or ready to build on your mountain lot? Bring us the idea and we walk the site, map the permits and site constraints, and return a written scope, schedule, and budget range before you commit. Additions, renovations, and outdoor living — led by a licensed North Carolina General Contractor with the scope documented before work begins.
Get My Project Scoped (828) 524-7773
4.8★ Google · 158 reviews Licensed & insured Crews based in Franklin, NC
6
Service Categories
Written
Scope Process
Design-Build
Capability
2
WNC Showrooms
Licensed General Contractor
Written Project Scope
WNC Mountain Focus
Planning & Scoping Clarity
Quick answer
What construction work does Highlander take on in Western North Carolina?
Highlander's construction division is a general contractor specializing in residential work: a custom home builder that also takes on additions, renovations, outdoor living spaces, and exterior improvements throughout Western North Carolina, west of Asheville, NC, with layout and planning support before the build starts.
— Custom builds, additions, and renovations
— Outdoor living and exterior improvements
— Call 828-524-7773 to discuss your project
Highlander builds mountain homes and outdoor spaces with design-first planning, roofing experience, and a documented construction process tailored to Western North Carolina sites.
Our Construction division serves homeowners who value meticulous planning and a design-first approach to mountain building.
We bridge the gap between design vision and buildable reality through our paid, three-phase Design & Consultation Agreement .
Proven Standards Team-Led Quality Built Our Construction Standards.
Highlander applies the project discipline developed through its roofing work — written scopes, material planning, weather-detail awareness, and documented communication — to remodeling and construction alike.
When you hire Highlander for construction, you get a construction company that already knows how to plan meticulously, execute precisely, document everything, and communicate proactively — because we've been doing it on roofs for years.
4.8★ Google Rating
CertainTeed ShingleMaster PREMIER
158 Verified Reviews
Written Project Scope
One Company Advantage Design-first coordination, layout verification, and unified accountability — under one team.
Roofing Built This Six Disciplines.
One Standard.
Every skill that makes Highlander exceptional at roofing transfers directly to custom home building and remodeling. This isn't a company trying something new — it's a company applying what it already does best.
Craftsmanship
Manufacturer-certified installation Craft-grade building & finishing
Our crews learned precision on roofs — where a misaligned shingle invites water into a home. That same intolerance for sloppy work defines our carpentry — how we frame walls, hang doors, and set trim.
Project Management
Documented scope, photo milestones Multi-phase scheduling & oversight
Our extensive roofing background taught us that the quality of the plan determines the quality of the result. Every build gets the same written scope, sequenced phases, hands-on construction management, and daily accountability.
Technical Understanding
Load ratings & drainage engineering Layout planning & building science
Understanding how a roof distributes loads, sheds water, and manages thermal movement gave us structural intelligence that most general contractors never develop. We think in systems, not surfaces.
Weather Protection
Waterproofing & flashing mastery Complete building envelope integrity
Nobody understands how water infiltrates buildings better than experienced roofers. We bring that knowledge to every wall transition, window integration, and exterior junction — the places where most construction leaks start.
Structural Thinking
Mountain-rated specifications Elevation-calibrated building science
Years of engineering roofs for WNC's wind loads, snow accumulation, and freeze-thaw cycling taught us how structures must perform at elevation. We apply that same mountain-specific engineering to every structure we build.
Finish Quality
Clean walk-throughs, zero callbacks Detail-perfect handoffs & final 5%
The discipline of leaving a homeowner's property cleaner than we found it, with every detail verified and documented — that's not a roofing skill. It's a company standard that now defines our construction work.
"We didn't learn construction in a classroom. We learned it on rooftops — where precision isn't optional and weather doesn't wait."
Design & Consultation Program Serious Projects Start With Design.
For additions, garages, porches, outdoor living spaces, remodels, and new construction, a reliable estimate starts with a clear scope. Highlander's in-house design services help homeowners move from early ideas to measured existing conditions, concept plans, realistic budget guidance, permit-ready drawings, and construction documents.
Explore Design & Planning View Design Services
Financing may be available for this construction project. Ask about options
Subject to credit approval. Terms are set by the lender, not Highlander.
Already have complete plans? Highlander can review them and determine whether your project is ready to move toward estimating.
What the Program Delivers Three paid design phases based on project readiness
Fixed fees and defined deliverables
Preliminary budget guidance in Phase 1
Permit-ready drawings available in Phase 2
Full construction documents available in Phase 3
A portion of design fees may credit back when you build with Highlander
Construction Services Home Additions, Remodels, and Custom Homes We Build.
Six focused construction capabilities — each backed by the same project discipline, craft quality, and communication standards.
Design
Detailed pre-construction support including layouts, floor plans, and project scope definition before you build.
• Cohesive project vision
• Fixed construction scope
• Accurate budget expectations
Explore This Service
Home Additions & Suites
Guest suites, in-law apartments, and room extensions designed to integrate seamlessly with your existing home's design theme.
• More functional living space without moving
• Seamless design integration
• Increased property value
Need help defining the scope first? Highlander's design phases help turn ideas into buildable plans. View design phases →
Explore This Service
Kitchen & Bath Remodels
Complete interior transformations — a kitchen remodel or bath update with layout reconfiguration, cabinetry, tile work, and premium finishes for the most used rooms in your home.
• Improved functionality and flow
• Modernized aesthetic and fixtures
• High ROI at resale
Need help defining the scope first? Highlander's design phases help turn ideas into buildable plans. View design phases →
Explore This Service
Outdoor Living & Decks
Covered porches, screened rooms, decks, and pergolas built to handle mountain weather and maximize mountain life.
• Extended living space into the outdoors
• Maximized property views
• Year-round usability
Need help defining the scope first? Highlander's design phases help turn ideas into buildable plans. View design phases →
Explore This Service
Siding & Exterior Trim
Premium siding systems and never-rot trim that protect your home's envelope from the extreme moisture of the WNC mountains.
• Transformed curb appeal
• Superior moisture protection
• Reduced maintenance burden
Explore This Service
Basements & Bonus Rooms
Converting unfinished lower levels or attic spaces into functional, climate-controlled living areas.
• Maximized square footage
• New bedroom or office space
• Improved home insulation
Need help defining the scope first? Highlander's design phases help turn ideas into buildable plans. View design phases →
Explore This Service
Structural & Framing
Load-bearing wall removal, floor leveling, foundation repairs, and structural reinforcement to correct or adapt your home's skeleton.
• Safe open-concept floor plans
• Corrected structural failures
• Permitted structural modifications
Need help defining the scope first? Highlander's design phases help turn ideas into buildable plans. View design phases →
Explore This Service
Recent Construction
Porches, additions and decks we have built.
Photos from Highlander construction jobs in Cashiers, Franklin, Sylva and Cullowhee. Tap any photo to see it full size.
Construction Screened porch with stone fireplace
Cashiers, NC
Construction Deck and railing rebuild
Sylva, NC
Construction Covered patio with metal roof
Cashiers, NC
Construction Window wall under a wood vault
Franklin, NC
Construction Laundry room addition tied into the roof
Cullowhee, NC
Construction Cedar shake gable with custom glass
Franklin, NC
See all recent projects
Our Approach How Highlander Approaches Residential Construction.
Every project begins with four commitments that define how we work — and why the outcome is different.
Design Sensitivity
Whether we are building new or remodeling an existing home, every project starts with understanding your home's design theme, its setting, and the visual language that connects them. We don't impose a style — we extend the one your home already speaks.
Planning Depth
We invest in planning because it eliminates surprises. Detailed scoping, material specifications, timeline mapping, and permit coordination happen before we break ground — not while we're building.
Execution Quality
Project teams work from a documented scope, defined material direction, sequencing requirements, and quality checkpoints appropriate to the work.
Communication Clarity
The project documentation defines the Highlander contact, communication path, key decisions, and how schedule or scope changes are recorded.
Built for These Mountains Construction in Western NC
Is Different.
Building in Western North Carolina isn't the same as building anywhere else. The terrain, the weather, and the homes themselves demand a contractor who understands the region.
Terrain & Slope
Most properties here involve grade changes, rock outcroppings, limited equipment access, variable soil depths, and well and septic constraints. Flat, clear lots are the exception — not the rule.
Weather Exposure
This region receives 40–60+ inches of rain annually, with intense summer storms, winter ice events, and rapid temperature swings that stress building materials and connections.
Elevation & Microclimates
Elevations range from 2,000 to 6,000+ feet across the region. A 10-mile difference can mean a 15°F temperature gap, different snow loads, and completely different moisture exposure.
Mountain Design Theme
Mountain homes here range from 1920s bungalows and mid-century ranches to timber-frame lodges and contemporary mountain modern. Each style has distinct structural systems, material languages, and proportional rules.
Have a project in mind?
Let's discuss scope, timeline, and whether Highlander is the right fit.
Get My Project Scoped Call Direct 4.8★ Google · 158 reviews
Licensed & insured · family-owned since 2017
Franklin-based crews across 10 WNC counties
Design & Consultation Agreement Plan Before You Build.
When a project needs paid design, Highlander's Design & Consultation Agreement defines the phase, deliverables, price, schedule expectations, and other commercial terms before design work begins.
Phase 1
Discovery & Scope
Site review, goals, constraints, and a written scope of work. We define what the project really is — before anyone draws or prices it.
Phase 2
Plans, 3D Views & Material Direction
Our in-house design team produces layouts, 3D views, and material direction so you can see, refine, and approve the build before it starts.
Phase 3
Permit Set & Construction Documents
Drawings and construction documents prepared for the agreed scope and, when applicable, jurisdiction review. The reviewing authority decides permit approval and any required revisions.
Paid design and construction are separate commitments. Any construction credit, ownership/use right, or other commercial term applies only when it is stated in the signed project agreement.
View Design Services Discuss My Project
Why Highlander What Makes This General Contractor Different.
A full-service general contractor serving Western North Carolina, built on documented systems, licensed general contracting, combined roofing and construction capability, and years of construction experience in these mountains.
Licensed General Contractor, Established in Franklin
Highlander is a licensed North Carolina General Contractor — NC GC #87668, which you can verify with the North Carolina Licensing Board for General Contractors — founded in Franklin in 2017, with showrooms in Franklin and Sylva.
Project Team Accountability
Each project is tied to a written scope and Highlander contact so responsibility for decisions, communication, and follow-up is clear.
Built for WNC
We've worked across the region's unique terrain, microclimates, and building conditions for years. We don't learn on your project — we bring institutional knowledge of mountain construction.
Roofing + Construction
Because Highlander offers both roofing and construction, roof-to-structure transitions, flashing, drainage, and exterior-envelope details can be discussed within one turn-key project scope.
Your Concerns, Addressed We Know What
Holds You Back.
Every homeowner has concerns before a major construction project. Here's how we address each one — with systems, not promises.
"I'm afraid the final cost will be way more than the estimate."
Project Clarity
Before a single board is cut, you receive a written scope with defined deliverables, specified materials, a confirmed timeline, and transparent cost groupings. No vague allowances, no ambiguous language, no surprises buried in fine print. You know exactly what you're getting — and what you're paying — before you commit.
"Every contractor I've used disappears after signing the contract."
Communication You Can Count On
A single dedicated project manager who knows every detail of your scope. Daily updates during active work. Immediate notification if anything changes — with options, implications, and our recommendation. You never have to chase us for information or re-explain your project to a new person.
"I've heard too many stories about projects that drag on forever."
Planning Discipline
We invest heavily in the front end — site assessment, engineering coordination, permitting, material sourcing, and detailed scheduling — so construction proceeds without the delays, change orders, and 'we didn't anticipate that' moments that derail most projects. The quality of the plan determines the quality of the build.
"How do I know the quality will actually be there?"
Craftsmanship Standard
Every joint, connection, and finish is held to a standard that goes beyond code compliance. Our crews are trained in-house, supervised daily, and committed to work they're proud to put their name on. We don't accept 'good enough' on any element — visible or hidden.
"Does this company actually understand mountain construction?"
Local Understanding
We've built across Western North Carolina's unique terrain — slopes, rock, microclimates, soil conditions, and mountain-specific building requirements that out-of-area contractors don't anticipate until they're already behind schedule and over budget.
"I don't want my house torn apart for months."
Respect for Your Home
Your home is where you live — during and after construction. We install dust barriers, protect finished surfaces, maintain clean work zones, coordinate noisy work around your schedule, and restore your property to pre-construction condition. We treat your home the way we'd want ours treated.
"Will this actually be done when they say it will?"
Timeline Transparency
We provide a detailed construction schedule before work begins, update it proactively as the project progresses, and communicate immediately if any factor — weather, material delivery, discovery — affects the timeline. You always know where your project stands and when it will be complete.
"I'm worried about the little things being done right."
Finish Quality
The last 5% of a project is where most contractors lose interest — and where homeowners notice most. Trim reveals, paint edges, caulk lines, hardware alignment, and material transitions. We treat finish details as the signature of our work, not an afterthought.
Our Process How a Construction Project
Works With Highlander.
Structured, transparent, and designed to eliminate surprises.
01
Initial Consultation
We listen to what you want to accomplish — the goals, the constraints, and the vision. This conversation shapes every decision that follows and determines whether Highlander is the right fit for your project.
02
Site Review & Assessment
We evaluate your property's existing conditions — structure, terrain, access, utilities, and any constraints that affect design or construction approach. Every finding is documented.
04
Layout & Planning Coordination
Conceptual design development, floor plan coordination if needed, and detailed scope documentation. Every element defined before moving forward.
06
Permitting & Scheduling
Permit applications prepared and submitted, inspections scheduled, materials ordered, and your project locked into the production calendar with a confirmed start date.
07
Project Execution
Construction with daily oversight, quality checkpoints, and real-time communication. If conditions change or we discover something unexpected, you're informed immediately with options.
10
Final Walk-Through & Closeout
Comprehensive walk-through verifying every detail, punch list resolution, warranty documentation, maintenance guidance, and your project officially complete.
Why Highlander The Highlander
Construction Standard.
Construction projects are significant investments — financially and emotionally. Here's how we earn and protect your trust at every stage.
"I'm afraid the final cost will be way more than the estimate."
Project Clarity
Before a single board is cut, you receive a written scope with defined deliverables, specified materials, a confirmed timeline, and transparent cost groupings. No vague allowances, no ambiguous language, no surprises buried in fine print. You know exactly what you're getting — and what you're paying — before you commit.
"Every contractor I've used disappears after signing the contract."
Communication You Can Count On
A single dedicated project manager who knows every detail of your scope. Daily updates during active work. Immediate notification if anything changes — with options, implications, and our recommendation. You never have to chase us for information or re-explain your project to a new person.
"I've heard too many stories about projects that drag on forever."
Planning Discipline
We invest heavily in the front end — site assessment, engineering coordination, permitting, material sourcing, and detailed scheduling — so construction proceeds without the delays, change orders, and 'we didn't anticipate that' moments that derail most projects. The quality of the plan determines the quality of the build.
"How do I know the quality will actually be there?"
Craftsmanship Standard
Every joint, connection, and finish is held to a standard that goes beyond code compliance. Our crews are trained in-house, supervised daily, and committed to work they're proud to put their name on. We don't accept 'good enough' on any element — visible or hidden.
"Does this company actually understand mountain construction?"
Local Understanding
We've built across Western North Carolina's unique terrain — slopes, rock, microclimates, soil conditions, and mountain-specific building requirements that out-of-area contractors don't anticipate until they're already behind schedule and over budget.
"I don't want my house torn apart for months."
Respect for Your Home
Your home is where you live — during and after construction. We install dust barriers, protect finished surfaces, maintain clean work zones, coordinate noisy work around your schedule, and restore your property to pre-construction condition. We treat your home the way we'd want ours treated.
"Will this actually be done when they say it will?"
Timeline Transparency
We provide a detailed construction schedule before work begins, update it proactively as the project progresses, and communicate immediately if any factor — weather, material delivery, discovery — affects the timeline. You always know where your project stands and when it will be complete.
"I'm worried about the little things being done right."
Finish Quality
The last 5% of a project is where most contractors lose interest — and where homeowners notice most. Trim reveals, paint edges, caulk lines, hardware alignment, and material transitions. We treat finish details as the signature of our work, not an afterthought.
Construction FAQs Common Questions About Hiring a General Contractor in Western NC.
How does a construction project with Highlander begin?
Every project starts with a conversation — not a sales pitch. We listen to what you want to accomplish, evaluate your property, and determine whether Highlander is the right fit. If we proceed, you receive a written proposal with defined scope, specified materials, a confirmed timeline, and transparent cost groupings before any commitment.
How do you determine the scope and cost of a project?
Through site assessment, design development, and detailed scope documentation. We don't estimate from photographs or guess over the phone. Every proposal includes specified materials, defined deliverables, and a realistic timeline — so you know exactly what you're getting and what you're investing.
How does your estimate process work?
We offer complimentary initial consultations to discuss your project goals and evaluate feasibility. For projects that proceed to detailed design and proposal, we invest significant time in site assessment, scope development, and material specification. This ensures the proposal you receive is accurate and comprehensive — not a rough guess that changes later.
How long does a typical construction project take?
Timelines vary by scope. A focused remodeling project may take 2–4 weeks. A home addition typically runs 3–6 months. Complex custom projects and full home remodels can take 6–12 months. We provide a specific, detailed schedule during the proposal phase and update it proactively throughout the project.
What causes construction delays, and how do you handle them?
Weather, material lead times, permit review timing, and unexpected site conditions are the most common causes. We mitigate these through thorough planning, early material ordering, and scheduling buffers for weather-sensitive work. When delays occur, you're notified immediately with an updated timeline and our plan to recover.
When is the best time of year to start a construction project in WNC?
Spring through early fall offers the most consistent working conditions. However, interior-focused work and planning phases can proceed year-round. We recommend starting the planning and permitting process 2–3 months before your ideal construction start date.
Do construction projects require permits?
Most building projects in the mountains require permits — additions, structural modifications, electrical work, plumbing changes, and covered outdoor structures all typically require review and approval. We handle the entire permitting process as part of our standard scope, including application preparation, submission, and inspection coordination.
How do you select materials for WNC conditions?
We specify materials rated for the specific conditions your property faces — UV intensity at elevation, freeze-thaw cycling, moisture exposure, and wind loads. We don't use piedmont or coastal specifications. Material selections are presented with performance data, maintenance requirements, and warranty details so you can make informed decisions.
How will I know what's happening on my project?
You'll have a single dedicated project manager who provides daily updates during active construction, milestone confirmations at key stages, and proactive notification of any changes. You'll never have to chase us for information or wonder what's happening.
What happens if something unexpected is discovered during construction?
We stop, document the finding, assess the implications, and contact you immediately with options. Every unexpected discovery is handled through a written change order that describes the scope, cost impact, and timeline impact — approved by you before work proceeds.
Who is my point of contact during the project?
Your dedicated project manager — from initial planning through final walk-through. This person knows every detail of your scope, schedule, and preferences. You'll have their direct phone number and can reach them during business hours for any question.
How do you handle cleanup during and after construction?
Work areas are cleaned daily. Debris is removed or contained in designated areas. At project completion, we perform a comprehensive cleanup including debris removal, dust cleaning, surface restoration, and landscape repair. We run magnetic sweepers across driveways and walkways. Your property is returned to pre-construction condition — or better.
How do you ensure construction quality?
Through daily oversight, documented quality checkpoints at critical stages, and a project management system that tracks every detail. Our project managers verify work quality against specifications before crews move to each new phase. We don't rely on final inspection to catch problems — we prevent them throughout the build.
What warranties do you offer on construction work?
Every project includes a Highlander workmanship warranty. Duration varies by project type and scope, and is specified clearly in your proposal. Material warranties from manufacturers are provided separately. We stand behind our work — and we're still here in Western North Carolina when you need us.
Will construction work increase my home's value?
Well-designed, well-executed construction work consistently increases home value. Additions typically return 50–70% of cost at resale. Exterior renovations return 60–80%. Beyond financial return, quality construction eliminates the need to move and the associated costs and disruption — often the most valuable return of all.
How does Highlander's pricing compare to other contractors?
We're not the cheapest option — and we're transparent about why. Our pricing reflects in-house crews, detailed project management, specified materials, documented quality checkpoints, and the planning discipline that prevents the cost overruns that make 'cheap' contractors expensive. We compete on value delivered, not price quoted, which is not the norm in the construction industry.
What types of construction projects does Highlander handle?
We specialize in general construction for residential properties: additions, home remodeling and renovations, structural upgrades, exterior improvements, outdoor living spaces, and custom project work.
Do you handle roofing, construction, and design on the same project?
Yes — and this is one of our key advantages. When a project involves roof work, structural changes, and design planning, having one company manage all three eliminates coordination gaps and protects design integrity from first sketch to final walkthrough.
Do you handle permits and inspections?
Yes. Permit acquisition, code compliance, and inspection scheduling are part of our standard project management, as they should be for any licensed NC general contractor.
How do you price construction projects?
We provide detailed, grouped-cost proposals with defined scope, material specifications, and labor costs. No vague allowances, no hidden fees.
Can you work with my designer or project lead?
Absolutely. We regularly collaborate with designers, project planners, and engineering professionals across Western North Carolina.
What sets Highlander apart from other contractors in WNC?
Three things: planning depth, in-house crews committed to quality workmanship, and communication standards.
Optional · Advanced Builder
Start Your Project Plan
An optional, guided way to organize an addition, layout, floor plan, or outdoor living project before our first call. Plan Before You Build — a sharper starting point for a real conversation.
Project type & scope
Planning stage
Plans & inspiration
Start Planning Your Project Prefer the short intake form
Not an instant quote. A real scope brief reviewed by a Highlander advisor, who responds during business hours.
01 Choose a project type
02 Define scope & integration
03 Share planning stage & timing
04 Upload plans, photos, or inspiration
~3 minutes · Optional
Luke Smith
Owner & Founder
Kristy Smith
Owner & Financial Manager
Local People. Local Accountability. Who shows up at your property.
Highlander Building Services is owned and operated by Luke and Kristy Smith . Every project gets a single named point of contact from inspection through completion — backed by Western NC-based crews and a Franklin office that answers the phone.
One named contact
Same person from quote to final walkthrough.
Western NC crews
Based in Franklin, not a traveling subcontractor network.
Owner-led
Luke and Kristy set the standards the team follows.
Meet the Highlander team (828) 524-7773
Start Here What kind of project are you planning?
Pick the closest fit. We'll start the consultation there — you can change it at any point.
Home Addition New living space, guest suites, garages, and sunrooms. Start the conversation Renovation Reworking existing rooms for better function and finish. Start the conversation Outdoor Living Porches, decks, patios, and covered outdoor rooms. Start the conversation Exterior Improvements Siding, windows, trim, and building-envelope upgrades. Start the conversation Custom / Complex Multi-phase, design-sensitive, or specialty builds. Start the conversation I'd Like Guidance We'll help define the right scope before any numbers. Start the conversation
Timeline Expectations How the project moves from inquiry to closeout
Construction timing is project-specific. This sequence explains the commitments and dependencies without promising a universal calendar before the scope is known.
First step
Consultation
A working conversation about goals, constraints, and feasibility — on site where it matters. No pressure to commit.
Project-specific
Planning and design
Existing conditions measured, concepts developed, scope written down. Length depends on how much design the project needs.
Varies by county
Permitting and scheduling
When applicable, permit applications and material planning are coordinated before the construction schedule is confirmed. Jurisdiction review and material availability can affect timing.
Scope dependent
Construction
The construction sequence follows the contracted scope and project schedule, with changes communicated when weather, inspections, material availability, or site conditions affect the plan.
At completion
Walkthrough and closeout
Closeout includes the applicable punch-list, site cleanup, project documentation, and final walkthrough defined by the contracted scope.
Discuss My Project (828) 524-7773
Budget Context Where your project likely lands
We don't publish a price per square foot for construction projects — it would be a guess, and guesses cost homeowners money. Instead, here is how we talk about scope and what actually drives the number, so the first consultation starts from a realistic place.
Focused scope
A single room, a detail-level upgrade, or one exterior element. Shortest planning cycle and the fewest trades on site.
Mid scope
A porch, a modest addition, or a significant renovation. Design coordination, permitting, and multiple trades in sequence.
Large scope
Multi-room work, a guest suite, or structural changes. Engineering input, longer lead times, phased scheduling.
Estate level
Whole-home or complex builds. Full design documentation, long procurement windows, and a dedicated project schedule.
What moves the budget
Site and access
Slope, driveway access, and staging room change labor hours more than most homeowners expect in Western North Carolina.
Structural work
Foundations, load changes, and engineering review move a project into a different planning and cost tier.
Finish level
Materials and detailing carry a wide range. The same footprint can land in very different places depending on selections.
Permitting and design
Drawings, county review, and inspection sequencing add real calendar time and belong in the budget conversation early.
Start a project conversation
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
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Licensed and insured
Crews based in Franklin, serving Western North Carolina
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Who Treats It Like Their Own.
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Roofing and Construction Services Across Western North Carolina
An overview of Highlander's roofing and construction services across Western North Carolina — one team, roof to remodel.
Construction Services in Cashiers, NC: Planning Additions, Porches, and Outdoor Spaces
Planning an addition, porch, or outdoor space in Cashiers, NC? Here's how Highlander scopes and designs mountain constru
Construction Services in Highlands, NC for Mountain Homes
How Highlander approaches additions, porches, and construction projects on Highlands, NC mountain homes at elevation.
Construction Services in Franklin
Franklin, NC · Macon County · 2,119 ft
Construction Services in Highlands
Highlands, NC · Macon County · 4,118 ft
Construction Services in Cashiers
Cashiers, NC · Jackson County · 3,484 ft
Construction Services in Sylva
Sylva, NC · Jackson County · 2,037 ft
Home Renovations in Western NC
Kitchens, baths, basements and whole-home work.
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Every Western North Carolina town we cover.
Discuss My Project
Start with the short contact form or call 828-524-7773; scope and qualification follow after contact.
Where You Are Right Now Pick the next step that fits
Some people need someone on the roof this week. Others are six months out and still gathering information. Both are welcome — start wherever you actually are.
Ready now Get eyes on it and a number in writing
A working session on scope, feasibility, and budget range — then a written project scope.
Get My Build Planned Call Direct: 828-524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Still researching
Read the local guides
Material, weather, and maintenance guidance written for Western North Carolina roofs.
Continue Planning ahead
See the common questions
What drives cost here, how long work takes, and what to ask any contractor before signing.
Continue
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Home Addition
Franklin, NC · Engineered living room addition with a vaulted gable, stone chimney and fireplace
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/roofing-cost-western-nc
TITLE: Roof Replacement Cost in Western NC (2026) | Highlander
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Roof Replacement Cost in Western NC (2026) | Highlander
Skip to main content Roofing
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Roofing Costs
2026 Cost Guide · Updated September 2026 Roof Replacement Cost in Western NC (2026)
How the materials rank against each other, what repair work actually involves, and the five conditions that move a mountain roofing price more than the shingle you pick.
Get My Written Estimate Call (828) 524-7773
By the Numbers
158 Google Reviews Franklin profile
2017 Family-Owned Since Franklin, NC
4.8★ Google Rating Serving 10 WNC counties
Credentials
NC General Contractor License #87668
BBB A+ Accredited since 2020
CertainTeed ShingleMaster PREMIER Credentialed Contractor
VELUX Certified Installer
Family-owned in Franklin since 2017
"One accountable Highlander team for roofing and construction, backed by a North Carolina General Contractor license."
Quick answer
How much does it cost to replace a roof in Western North Carolina?
New roof cost in Western North Carolina is set by pitch, site access, decking condition, elevation, and detail count as much as by material. A dimensional asphalt roof is the least expensive complete system, exposed-fastener metal sits above it, and standing seam, synthetic slate, and cedar sit at the top. Highlander does a roof inspection on site and writes a line-item number.
Material by material How roof replacement costs rank by material
We publish tiers rather than blanket cost estimates. Understanding the cost drivers matters more than a headline number: a price per square that ignores your pitch, your driveway, and what is under the shingles is not information — it is a guess with a decimal point in it. Every tier below is a complete installed price — removal of existing roof material and waste disposal, underlayment, flashing, and cleanup are in the number, not added later.
Dimensional asphalt shingle
Entry tier — lowest installed cost per square
Typically 25–30 years with correct roof installation and ventilation
This is the baseline most Western North Carolina replacement quotes are measured against. It is the least expensive complete system we install, and on a straightforward roof with good access it is also the fastest, which keeps labor down. We install CertainTeed as a ShingleMaster credentialed roofing contractor.
What moves this number: Shingle line (standard dimensional versus premium), ice-and-water coverage at eaves and valleys, and how much ridge and hip footage the roof carries.
See the full dimensional asphalt shingle page
Standing seam metal
Upper tier — one of the highest installed costs per square
Commonly 40+ years when detailed correctly
Concealed-fastener panels with no exposed screws in the field. Panels are cut to the length of the run, so a long mountain rake is one continuous piece. It costs the most of the metal options because panel material, trim fabrication, and the labor to detail hips, valleys, and penetrations are all higher.
What moves this number: Panel gauge and finish, seam type, snow retention where the roof sheds onto walkways or drives, and the number of valleys, dormers, and roof-to-wall transitions.
See the full standing seam metal page
Exposed-fastener metal
Mid tier — above shingle, well below standing seam
Long service life, with fastener and gasket maintenance over time
Screw-down panels, most common on barns, outbuildings, cabins, and simple gable roofs. It gets you a metal roof at a materially lower price than standing seam. The trade-off is maintenance: the gaskets under those exposed screws are a wear item and need checking as the roof ages.
What moves this number: Panel profile and gauge, substrate (over decking versus purlins), and whether the roof is a simple gable or full of penetrations.
See the full exposed-fastener metal page
Synthetic slate and shake
Upper tier — comparable to or above standing seam
Long-life composite system
Molded composite that reads as slate or cedar from the ground without the weight of real slate or the maintenance of real cedar. We are a Brava Preferred Installer. This is frequently what design review committees in Highlands, Cashiers, and Sapphire will approve when a homeowner wants the look without the structural or upkeep burden.
What moves this number: Profile and color blend, hip and ridge treatment, and installation rate — these are installed piece by piece, so labor is a larger share of the number than on a panel roof.
See the full synthetic slate and shake page
Cedar shake
Premium tier — highest maintenance cost over the life of the roof
Highly dependent on exposure, ventilation, and upkeep
Real wood, and in our climate it is the material that most rewards or punishes site conditions. A cedar roof on a shaded, wooded north slope in Cashiers holds moisture and grows moss far faster than the same roof on an open southern exposure. We will quote it, and we will also tell you plainly when synthetic is the better long-term decision for a given lot.
What moves this number: Grade of shake, whether a breathable underlayment or batten system is used, and the realistic maintenance cycle for your specific exposure.
See the full cedar shake page
Flat and low-slope (TPO)
Priced per square foot of membrane, not per roofing square
Service life tied to membrane thickness and detail quality
Single-ply membrane for commercial buildings and for the low-slope sections that show up on residential additions, porches, and dormers. Cost tracks membrane thickness, insulation, and — more than anything — the number of curbs, drains, and rooftop penetrations, because that is where the labor and the failures both live.
What moves this number: Tear-off versus recover, wet insulation found during tear-off, deck type, and whether the building has to stay in operation while we work.
See the full flat and low-slope (tpo) page
Metal roofing Metal Roofing Cost in Western NC (2026)
Most metal roofs in Western North Carolina cost $650 to $2,100 per installed square (100 sq ft) in 2026. Exposed-fastener panels run $650–$1,100, metal shingles $1,000–$1,700, and standing seam $1,300–$2,100. Steep pitch, hard driveway access, snow retention, and decking repairs push a mountain project toward the top of that range.
Standing seam metal
$1,300 – $2,100 per square installed
$13 – $21 per sq ft
Service life: 40+ years when detailed correctly
Exposed-fastener metal (screw-down)
$650 – $1,100 per square installed
$6.50 – $11 per sq ft
Service life: 30–40 years, with fastener and gasket maintenance
Metal shingles and stamped panels
$1,000 – $1,700 per square installed
$10 – $17 per sq ft
Service life: 40+ years
Mountain homes move inside those ranges on pitch, driveway access, engineered snow retention over entries and drives, and decking found at tear-off.
Read the full metal roofing cost guide for Western NC
Repair work What repairs cost, by band
Small field repairs
A handful of wind-lifted or missing shingles, one popped fastener, a single boot replacement. Short visit, one crew, lowest cost band we do. Often bundled if we are already scheduled nearby.
Flashing and detail repairs
Chimney, wall, valley, and skylight flashing. These cost more than they look like they should, because the work is slow, detail-heavy, and usually on the steepest part of the roof. Most 'leaking skylights' are actually this repair.
Repairs with decking or interior damage
Once water reaches decking, insulation, or drywall, it stops being a roofing repair and becomes layered work. This is the band with the widest spread, because nobody knows the extent until it is opened up.
Emergency tarping and stabilization
Priced as its own line item, separate from permanent repair, so you can see exactly what stopping the water cost versus what fixing the roof costs.
Repair pricing follows how far the water traveled and where the failure sits — not the size of the roof. See roof repair or storm damage for scope and response times.
What moves the price Five conditions that change your new roof estimate
Pitch
Past roughly 7/12 a crew can no longer simply walk the roof. Staging, fall protection, and a slower production rate get added to every square. Steep mountain roofs are the single most common reason two homes with identical square footage get very different numbers.
Decking condition
Unknown until the old roof is torn off, every time. We quote a per-sheet decking rate up front, so if rot is found underneath, it is billed at a number you already agreed to instead of a number invented on the spot.
Access
Narrow gravel drives, switchbacks, steep grades, and tight tree lines change how material gets staged and how debris comes off the property — sometimes by hand instead of by truck. On some lots this is a larger cost factor than the roofing material itself.
Elevation and exposure
Higher elevations bring ice loading, longer freeze-thaw cycles, and wind exposure. That means wider ice-and-water coverage, snow retention over entries and drives, and upgraded fastening patterns. A roof at 4,000 feet in Highlands is not specified the same way as one in the Franklin valley.
Detail count
Valleys, dormers, chimneys, skylights, roof-to-wall transitions, and ventilation corrections. Labor and flashing follow the detail count, not the footprint. Prices vary based on roof size, of course, but complex roofs cost more per square than simple ones of the same size.
The honest math
Repair or replace?
Repair is usually right when
The roof is well inside its expected service life.
Damage is localized to one plane, one valley, or one detail.
Decking is sound everywhere we probe it.
Matching material for the existing profile and color is still available.
Replacement is the honest answer when
The roof is near the end of its service life and has been repaired before.
Decking is soft across multiple planes, not just at one leak.
Failures are appearing in different areas within the same season.
Repair money would be spent twice inside two years.
When it is genuinely close — when it may be time for a new roof but a repair could still buy years — we price both paths and hand you the comparison. You should be able to see what another five years of repairs costs against what a full roof replacement now costs, and decide with the numbers in front of you.
Paying for it
Financing
We offer financing options for qualified homeowners in North Carolina on most roofing and construction projects. Your estimator can walk you through what is available at the same visit you get your written, no-hassle roof estimate, so the payment conversation and the scope conversation happen together instead of weeks apart.
If the work is storm related — and Western North Carolina storms bring hail, wind, and falling limbs every year — insurance may cover part or all of it depending on your policy, your deductible, and the cause of damage. We document the damage in the format carriers expect and let your carrier make the determination — we do not promise approvals we do not control.
See financing options
Roof cost questions homeowners ask their roofing contractor
Why doesn't this page list dollar amounts per square for every material?
Because a published number would be wrong for most of the homes we quote. Metal is the exception — homeowners ask for it constantly, so we publish real roofing cost data: installed ranges per square on the metal roofing cost page. Pitch, access, decking condition, elevation, and detail count move mountain roofing prices more than the material choice does. We would rather measure your roof and put an accurate roof estimate in writing than post an average roofing cost that sets a false expectation.
What is the cheapest roofing option in Western North Carolina?
Dimensional asphalt shingle has the lowest installed cost per square of any complete system we install, and exposed-fastener metal is the least expensive way to get a metal roof. The cheapest way to install a new roof on quote day is not always the cheapest roof over a 30-year window, so we will show you both paths.
Should I repair or replace my roof?
If the roof is well inside its service life, the damage is localized, and the decking is sound, repair is usually the right call. If it is near the end of its life, has had multiple repairs already, or the decking is compromised across planes, the home requires a roof replacement and we will say so. We price both when it is genuinely a close call so you are not spending repair money twice inside two years.
Do you offer financing on a roof replacement?
Yes, we offer financing options for qualified homeowners on most projects, so the cost of a new roof can be spread over time. Your estimator can walk you through what is available alongside your written estimate, and you can read more on our Financing page.
Will my estimate change after work starts?
Only for conditions that could not be seen before tear-off, and those are priced in advance. The most common one is decking replacement, which is why the estimate includes a per-sheet rate agreed before the roof is opened. Anything else is documented, shown to you, and approved before it is performed.
Free Estimate Request Start with three simple contact details.
Roofing or construction, you do not need to diagnose the problem or finish a long intake first. Send your contact details and Highlander will discuss the project with you.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Keep Exploring Related pages
Roofing Services Hub
Every roofing service we offer
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Process, materials, and timeline
Metal Roofing
Standing seam and exposed fastener
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Roof Repair
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Options for qualified homeowners
All Questions Answered
The full FAQ hub
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Towns we cover across WNC
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
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VELUX Certified
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CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/faq
TITLE: FAQ: Roofing & Construction Questions | Highlander
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FAQ: Roofing & Construction Questions | Highlander
Skip to main content Roofing
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Projects Blog Contact (828) 524-7773 (828) 524-7773 Get My Written Estimate
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Homeowner Questions, Answered Frequently Asked Questions
Practical answers about roofing, repairs, storm damage, insurance, construction, and home projects in Western North Carolina. For project-specific guidance, contact Highlander directly.
By the Numbers
89 Google Reviews Franklin profile
2017 Family-Owned Since Franklin, NC
4.8★ Google Rating Serving 10 WNC counties
Credentials
NC General Contractor License #87668
BBB A+ Accredited since 2020
CertainTeed ShingleMaster PREMIER Credentialed Contractor
VELUX Certified Installer
Family-owned in Franklin since 2017
"One accountable Highlander team for roofing and construction, backed by a North Carolina General Contractor license."
Roof Inspections Roof Repairs Roof Replacement Storm Damage Insurance Claims Emergency Roof Leaks Metal Roofing Shingle Roofing Commercial Roofing Residential Roofing Gutters Construction Projects Home Additions Outdoor Living Service Areas Financing Warranties Project Timelines Cleanup Permits Skylights & Sun Tunnels Design & Planning Services How to Start a Project Plans vs. No Plans Contacting Highlander
Roof Inspections
How often should I have my roof inspected in Western North Carolina? We recommend a professional roof inspection at least once a year, plus after any major storm. WNC weather — wind, hail, ice, and heavy rain — can cause damage that isn't visible from the ground.
Do you offer free estimates? Yes. Highlander provides free estimates for standard residential roofing projects in Franklin, Highlands, Cashiers, Sylva, and surrounding Western NC areas. Specialty assessments (forensic or insurance-specific) may include a fee — we'll let you know upfront.
How long does a roof inspection take? Most residential inspections take 45 to 90 minutes, including a walk-through with you afterward to review findings and photos.
Roof Repairs
Can a leak be repaired, or do I need a full roof replacement? It depends on the age of the roof, the extent of the damage, and the underlying decking condition. Many leaks can be repaired affordably. Get My Questions Answered for a project-specific assessment before assuming a replacement is needed.
Do you repair other contractors' roofs? Yes. We frequently repair roofs we didn't install, including correcting workmanship issues from storm chasers or out-of-state crews.
How quickly can you respond to a roof repair? Timing depends on the roof condition, weather, access, and current scheduling. For active water intrusion, call during staffed business hours and explain what is happening; outside office hours, send a request for follow-up.
Roof Replacement
How long does a roof replacement take? Most residential roof replacements in WNC take 1 to 3 days of on-site work, depending on size, pitch, and material. Complex metal or specialty systems may take longer.
What roofing materials do you install? Asphalt shingles (CertainTeed), standing-seam and exposed-fastener metal, synthetic slate and shake, and specialty systems suited to the WNC climate and elevation.
Will you remove my old roof or roof over it? We strongly recommend a full tear-off and replacement. Roofing over existing layers hides decking issues and can void manufacturer warranties.
Storm Damage
What should I do immediately after a storm? Document any visible damage with photos, avoid climbing on the roof yourself, and call Highlander to request a free estimate for storm-damage repair. We'll review the situation and explain the appropriate next step.
Will my insurance cover storm damage to my roof? It depends on your policy, the cause of damage, and the age of the roof. Many WNC homeowners are covered for wind, hail, and falling-tree damage. We'll help you understand what's likely covered, but your carrier makes the final determination.
Insurance Claims
Do you work with my insurance company? We can document observed roof damage, provide photos and a contractor scope, and coordinate with an adjuster when appropriate. Your carrier makes coverage and claim decisions; Highlander does not act as a public adjuster.
Should I call my insurance company before calling you? You can start by requesting a free Highlander estimate. We'll review the roofing concern and explain the appropriate next step before you decide how to proceed with a claim.
Emergency Roof Leaks
What counts as an urgent roofing problem? Active interior leaks, missing roofing after a storm, tree impact, or another condition allowing water into the home needs prompt attention. Call (828) 524-7773 during staffed business hours; for an immediate life-safety hazard, contact emergency services.
Do you offer emergency tarping? Yes. When safe weather conditions allow, we can tarp a damaged roof to stop further water intrusion until permanent repairs can be completed.
Metal Roofing
Is metal roofing a good choice for the WNC mountains? Metal is an excellent choice for many Western NC homes — it sheds snow and ice well, performs in high winds, and can last 40+ years with proper installation. We'll help you decide if it's the right fit for your home and budget.
How much more does a metal roof cost compared to shingles? Metal typically costs more upfront than asphalt shingles, but lasts longer. The exact difference depends on the system you choose. Get my written estimate for a side-by-side comparison.
Shingle Roofing
What brand of shingles do you install? We specialize in CertainTeed shingles as a CertainTeed ShingleMaster contractor. Other premium brands can be sourced on request.
How long do asphalt shingles last in Western NC? Quality dimensional asphalt shingles typically last 25 to 30 years with proper installation and ventilation. Premium shingles can last longer.
Commercial Roofing
Do you handle commercial roofing projects? Yes. Highlander installs and repairs TPO, EPDM, metal, and modified-bitumen systems for commercial properties throughout Western North Carolina.
Can you work around our business hours? Absolutely. We schedule commercial work to minimize disruption — including evenings, weekends, or phased crews when needed.
Residential Roofing
What areas do you serve for residential roofing? Franklin, Highlands, Cashiers, Sylva, and the surrounding Western North Carolina counties — Macon, Jackson, Swain, Haywood, and nearby.
Will my home be protected during the project? Yes. We protect landscaping, gutters, siding, and the work area with tarps and equipment placement. We clean up daily and perform a magnetic nail sweep at completion.
Gutters
Do you install and replace gutters? Yes. We install seamless aluminum gutters and gutter guards as part of roofing projects or as standalone work. Contact us for a project-specific quote.
Why are gutters important in the WNC mountains? Heavy mountain rainfall and steep terrain make proper drainage critical. Well-designed gutters protect your foundation, siding, and landscaping from water damage.
Construction Projects
What construction projects do you take on? Home additions, renovations, outdoor living spaces, decks, porches, sunrooms, and exterior improvements. We focus on projects that benefit from the same accountability and craft standards as our roofing work.
Are you licensed to perform general construction? Yes. Highlander Building Services operates under an NC General Contractor license, fully insured.
Home Additions
How long does a home addition typically take? Most additions take 8 to 16 weeks from groundbreaking, depending on size, complexity, permitting, and material lead times. We'll provide a project-specific schedule before work begins.
Do you handle design as well as construction? Yes. Highlander offers in-house design services through our paid, three-phase Design & Consultation Agreement — scope, plans and 3D views, then a permit set — so your project is fully defined before construction pricing is finalized.
Outdoor Living
What outdoor living projects do you build? Decks, screened porches, covered patios, pergolas, and outdoor entertaining spaces designed to handle WNC weather and complement the character of your home.
Can you build outdoor structures on sloped mountain lots? Yes. Sloped lots are a Highlander specialty — we engineer foundations, drainage, and framing for the realities of mountain terrain.
Service Areas
What towns and counties do you serve? Franklin, Highlands, Cashiers, Sylva, and the surrounding Western North Carolina region — including Macon, Jackson, Swain, and Haywood counties.
Do you travel outside Western North Carolina? We focus on Western NC so we can stand behind every project. For projects outside our standard area, contact us and we'll let you know if we can help.
Financing
Do you offer financing for roofing or construction? Financing may be available for qualifying projects. Availability, terms, and approval are determined by the lender; ask Highlander about the options currently available for your project.
Warranties
What warranties do you offer? Highlander backs our workmanship with a written warranty, in addition to the manufacturer warranties that come with your roofing or building materials. Specific terms vary by project — your estimator will walk you through everything before signing.
Project Timelines
How quickly can you start my project? Lead times vary by season and project type. Storm work and active leaks are prioritized. For planned roofing or construction work, your estimator will give you a realistic start window when we provide your estimate.
Cleanup
What does cleanup look like at the end of a project? Daily site cleanup during the project, a final detailed cleanup, and a magnetic nail sweep on roofing jobs. We leave the property the way we'd want our own home left.
Permits
Do I need a permit for my roof or construction project? Permit requirements depend on the jurisdiction and scope. When permitting is required and included in Highlander's scope, the project team coordinates the applicable permit and inspection steps.
Skylights & Sun Tunnels
Do you install and replace skylights? Yes. We install, replace, and re-flash skylights and sun tunnels as part of a roof replacement or as standalone work. On any re-roof with existing skylights we recommend replacing them at the same time so the flashing is fully integrated with the new roof.
Can you fix a leaking skylight? Almost always. Most 'leaking skylights' are actually flashing failures at the curb. We diagnose the real source, re-flash to spec, and only recommend a full skylight replacement when the unit itself has failed.
Design & Planning Services
Do you offer design services for additions and outdoor living projects? Yes. Highlander offers in-house design through a paid, three-phase Design & Consultation Agreement: scope discovery, plans and 3D views, and a permit-ready set. This is how we make sure your project is fully defined before we finalize construction pricing.
How much do design services cost? Design fees are quoted per project after we understand scope. We don't publish generic pricing because a small deck plan and a full addition design aren't the same project. Contact us and we'll walk you through the phases and what to expect.
Can I use plans I already have? Yes. If you already have designer or engineer plans, we can price and build from them. If plans need refinement or a permit set, we can also step in through our design phases to finish them.
How to Start a Project
How do I get started with Highlander? The easiest path is to request a free estimate or consultation online, or call (828) 524-7773. A local team member will reach out to discuss your project and the appropriate next step.
What should I have ready for the first conversation? Just the basics: the property address, what you're seeing or want to build, and your rough timing. If you already have plans, photos, or an insurance claim number, share those too — but none of it is required to get started.
What if I'm still early and just exploring ideas? That's a great time to reach out. Early conversations help us right-size the project, flag anything that could affect budget or timeline, and — if design work is needed — start you on the right phase.
Plans vs. No Plans
I don't have plans yet — can we still talk? Absolutely. Most construction and outdoor-living projects start without plans. We'll listen to what you want, walk the property, and recommend whether you're ready for construction pricing or need to move through our design phases first.
I already have complete plans — can you just price and build? Yes. If your plans are complete, permit-ready, and reflect the finishes and specifications you want, we can move straight to a construction estimate. If anything is missing, we'll flag it up front rather than surprise you during construction.
I have partial plans or old sketches — what now? Very common. We'll review what you have, tell you honestly what's usable, and recommend the design phase that gets you from where you are to a build-ready set.
Contacting Highlander
How do I get in touch? Call (828) 524-7773, request a free estimate or consultation online, or use the contact form on the Contact page. Someone from our local Western NC team will follow up personally.
What are your hours? Our office is staffed during standard business hours, and we respond to storm and active-leak calls outside of hours when possible. The fastest response is usually a phone call — voicemails after hours are checked first thing.
Do you have a showroom I can visit? Yes — two. Our Franklin and Sylva showrooms are both open Monday through Friday, 8:00 AM to 5:00 PM, with roofing, skylight, gutter, and siding samples on display. Walk in or call ahead so your estimator is on site when you arrive. Addresses and directions are on our Locations pages.
Still Have Questions?
Every home is different. For specific guidance on your roof, repair, or construction project, contact Highlander directly — a real WNC team member will answer.
Get My Written Estimate Call (828) 524-7773
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Crews based in Franklin, serving Western North Carolina
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Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
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VELUX Certified
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CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
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NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/locations
TITLE: Roofing & Construction Showrooms in Franklin & Sylva, NC
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Roofing & Construction Showrooms in Franklin & Sylva, NC
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Where To Find Us Two Western North Carolina showrooms
Franklin is our main office. Sylva puts the same materials library inside Jackson County. Both are open Monday through Friday, 8:00 AM to 5:00 PM, and both are staffed by estimators who work these mountains every day.
Quick answer
Where are the Highlander Building Services showrooms located?
Highlander Building Services has two showrooms in Western North Carolina: 40 Depot Street, Franklin, NC 28734 and 28 Cross Stitch Mountain Rd, Sylva, NC 28779. Both are open Monday through Friday, 8:00 AM to 5:00 PM, with roofing, skylight, gutter, and siding samples on display and an estimator on site.
— Franklin Showroom — 40 Depot Street, Franklin, NC 28734
— Sylva Showroom — 28 Cross Stitch Mountain Rd, Sylva, NC 28779
40 Depot Street, Franklin, NC 28734
Get directions
Macon County Franklin, NC Showroom
40 Depot Street, Franklin, NC 28734
(828) 524-7773
Monday – Friday, 8:00 AM – 5:00 PM — walk in or call ahead
Franklin is where Highlander started and where our main office still runs. It is a working showroom attached to a working construction company — the same building where scopes get written, crews get dispatched, and material orders get staged before they head up the mountain.
Visit the Franklin showroom page
28 Cross Stitch Mountain Rd, Sylva, NC 28779
Get directions
Jackson County Sylva, NC Showroom
28 Cross Stitch Mountain Rd, Sylva, NC 28779
(828) 476-4000
Monday – Friday, 8:00 AM – 5:00 PM — walk in or call ahead
The Sylva showroom put a full materials display inside Jackson County, so homeowners in Sylva, Dillsboro, Cullowhee, and Bryson City no longer have to drive over to Franklin to see what they are buying.
Visit the Sylva showroom page
Looking for coverage in your town instead?
Service-area pages cover permitting, weather, and materials town by town.
Browse service areas
Stop By Pick the showroom closest to you
Bring photos, plans, or an insurance report and we'll start your written scope on the spot.
Get My Written Estimate (828) 524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Contact us
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
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VELUX Certified
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CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
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NC GC #87668
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Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/locations/franklin-nc
TITLE: Roofing & Construction Showroom in Franklin, NC | Highlander
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Roofing & Construction Showroom in Franklin, NC | Highlander
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Franklin, NC
Macon County · Showroom & Office Roofing & Construction Showroom in Franklin, NC
Franklin is where Highlander started and where our main office still runs. It is a working showroom attached to a working construction company — the same building where scopes get written, crews get dispatched, and material orders get staged before they head up the mountain.
Get My Written Estimate Call (828) 524-7773
Quick answer
Where is the Highlander Building Services showroom in Franklin, NC?
The Highlander Building Services showroom in Franklin is at 40 Depot Street, Franklin, NC 28734, open Monday through Friday, 8:00 AM to 5:00 PM. It is our main office for Macon County and the Highlands–Cashiers plateau, where you can see metal panels, dimensional shingles, Brava composite shake, and VELUX skylights in person and meet the estimator who will handle your project.
— Open Monday – Friday, 8:00 AM – 5:00 PM
— Walk-ins welcome — no appointment needed
— Metal, shingle, composite, skylight, and gutter samples on display
— Estimator on site to start your written scope
Visit Us The Franklin showroom at a glance
Address
40 Depot Street, Franklin, NC 28734
Franklin Showroom phone
(828) 524-7773
Hours
Monday – Friday, 8:00 AM – 5:00 PM
Walk in or call ahead — no appointment required.
Parking
Free off-street parking directly at the building, with a level walk to the entrance.
Leave a Google review — Franklin Showroom
Getting here
The showroom sits in the commercial area just off the US 441 / US 64 corridor through Franklin, a few minutes from downtown.
Coming from Highlands or Cashiers, follow US 64 west into Franklin and stay on it through town.
Coming from Otto or the Georgia line, take US 441 north into Franklin.
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40 Depot Street, Franklin, NC 28734
Get directions
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On Display What you can see and touch in Franklin
That matters when you are choosing a roof. Instead of scrolling color swatches on a phone, you can stand a bronze standing seam panel next to a weathered wood shingle board and see which one actually suits your house, your tree cover, and your elevation.
Metal roofing panels
Standing seam and exposed-fastener profiles in the colors we install most in the mountains, so you can see how a finish reads in daylight instead of guessing from a chip card.
Dimensional shingles
Full CertainTeed shingle boards, including the Landmark colors that hold up best under long shade, freeze-thaw cycles, and heavy pine debris.
Brava composite shake and slate
Synthetic shake and slate samples you can pick up and flex — the usual answer for homeowners who want a cedar or slate look with far less maintenance.
VELUX skylights
Skylight units and flashing kits laid out so you can see the curb, the glass, and how the flashing ties into a metal or shingle field.
Gutter and trim profiles
Seamless gutter stock, oversized downspouts, and fascia trim in the sizes we spec for mountain rainfall and roof runoff.
Siding and exterior samples
Siding, soffit, and stone-accent samples for renovation and addition projects handled by our construction division.
What A Visit Covers Bring your photos, plans, or insurance report
Sit down with a real estimator — not a call-center script — and walk through your roof photos or plans.
Compare materials side by side under the same light, with honest notes on what each one costs to maintain up here.
Review a written scope line by line so you know exactly what is included before anything is signed.
Talk through insurance and storm-damage paperwork if a claim is part of your project.
Get your questions answered on timing, crew size, and how we protect the property during the work.
Work Near This Showroom Completed projects around Franklin
Franklin, NC — living room addition with a vaulted wood ceiling and mountain-view windows Franklin, NC — silver metal panels across a complex hip-and-valley roof Franklin, NC — dimensional shingles in slate gray, twelve roof intersections Highlands, NC — dark bronze standing seam on a 12/12 pitch Highlands, NC — cedar shake with copper ridge accents on an estate home Cashiers, NC — green standing seam on a log cabin at 4,200 feet Scaly Mountain, NC — dimensional shingle and metal accent roof on a mountain home Otto, NC — multi-dormer dimensional shingle roof in the Little Tennessee valley
See more completed projects
Served From Franklin Towns this showroom covers
Highlander coordinates service from Franklin for these communities. Each town page covers local permitting, weather exposure, and the material choices that hold up there.
Franklin, NC in town
Highlands, NC about 45 minutes
Cashiers, NC about 1 hour
Scaly Mountain, NC about 35 minutes
Otto, NC about 20 minutes
Hayesville, NC about 45 minutes
Murphy, NC about 1 hour 10 minutes
Lake Toxaway, NC about 1 hour 15 minutes
Sapphire, NC about 1 hour 10 minutes
Showroom FAQ Questions about visiting Franklin
Do I need an appointment to visit the Franklin showroom?
No. The Franklin showroom is open Monday through Friday, 8:00 AM to 5:00 PM, and you are welcome to walk in. Calling ahead simply means the estimator who covers your area is waiting for you instead of out on a roof.
What can I actually see at the Franklin showroom?
Metal roofing panels in standing seam and exposed-fastener profiles, full CertainTeed dimensional shingle boards, Brava composite shake and slate samples, VELUX skylight units, seamless gutter and trim profiles, and siding samples for renovation work.
Is the Franklin location an office or a retail store?
It is our main office with a materials showroom inside it. We do not sell loose materials over the counter — the samples are there so homeowners and builders can choose finishes for a project we install.
Which areas does the Franklin showroom cover?
Franklin, Otto, Scaly Mountain, Highlands, Cashiers, Sapphire, Lake Toxaway, Hayesville, and Murphy — most of Macon County plus the plateau and the far western counties.
Closer to Sylva?
Our Sylva Showroom carries the same materials library.
Visit the Sylva page
Stop By Come see your roof materials in Franklin
Bring photos or plans to Franklin, or start online and the team will review your request during staffed business hours.
Get My Written Estimate (828) 524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
See all locations
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
Privacy Policy & Terms Cookie preferences Accessibility
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URL: https://highlandernc.com/locations/sylva-nc
TITLE: Roofing & Construction Showroom in Sylva, NC | Highlander
------------------------------------------------------------------------

Roofing & Construction Showroom in Sylva, NC | Highlander
Skip to main content Roofing
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Sylva, NC
Jackson County · Showroom & Office Roofing & Construction Showroom in Sylva, NC
The Sylva showroom put a full materials display inside Jackson County, so homeowners in Sylva, Dillsboro, Cullowhee, and Bryson City no longer have to drive over to Franklin to see what they are buying.
Get My Written Estimate Call (828) 476-4000
Quick answer
Where is the Highlander Building Services showroom in Sylva, NC?
The Highlander Building Services showroom in Sylva is at 28 Cross Stitch Mountain Rd, Sylva, NC 28779, open Monday through Friday, 8:00 AM to 5:00 PM. It is our Jackson County base for Sylva, Dillsboro, Cullowhee, Bryson City, Cherokee, and Waynesville, with metal panels, shingle boards, Brava composite samples, and VELUX skylights on display.
— Open Monday – Friday, 8:00 AM – 5:00 PM
— Walk-ins welcome — no appointment needed
— Metal, shingle, composite, skylight, and gutter samples on display
— Estimator on site to start your written scope
Visit Us The Sylva showroom at a glance
Address
28 Cross Stitch Mountain Rd, Sylva, NC 28779
Sylva Showroom phone
(828) 476-4000
Hours
Monday – Friday, 8:00 AM – 5:00 PM
Walk in or call ahead — no appointment required.
Parking
Free on-site parking at the building with space for trucks and trailers.
Leave a Google review — Sylva Showroom
Getting here
The showroom is just off the main US 23 Business / US 74 corridor through Sylva, minutes from downtown.
Coming from Waynesville or Asheville, take US 74 west and exit into Sylva.
Coming from Bryson City or Cherokee, take US 74 east; from Cullowhee, follow NC 107 north into town.
The interactive map loads from Google. Load it here, or open directions in a new tab.
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28 Cross Stitch Mountain Rd, Sylva, NC 28779
Get directions
Drive Time How far are you from the Sylva showroom?
Enter your street address, town or ZIP code and we will show the driving time and route to 28 Cross Stitch Mountain Rd, Sylva, NC 28779.
Your address, town or ZIP code Get drive time
On Display What you can see and touch in Sylva
It is staffed the same way the Franklin office is: an estimator who knows the Tuckasegee valley, the wind exposure along the Blue Ridge Parkway corridor, and how much rain the Smokies side of the county actually gets.
Metal roofing panels
Standing seam and exposed-fastener profiles in the colors we install most in the mountains, so you can see how a finish reads in daylight instead of guessing from a chip card.
Dimensional shingles
Full CertainTeed shingle boards, including the Landmark colors that hold up best under long shade, freeze-thaw cycles, and heavy pine debris.
Brava composite shake and slate
Synthetic shake and slate samples you can pick up and flex — the usual answer for homeowners who want a cedar or slate look with far less maintenance.
VELUX skylights
Skylight units and flashing kits laid out so you can see the curb, the glass, and how the flashing ties into a metal or shingle field.
Gutter and trim profiles
Seamless gutter stock, oversized downspouts, and fascia trim in the sizes we spec for mountain rainfall and roof runoff.
Siding and exterior samples
Siding, soffit, and stone-accent samples for renovation and addition projects handled by our construction division.
What A Visit Covers Bring your photos, plans, or insurance report
Sit down with a real estimator — not a call-center script — and walk through your roof photos or plans.
Compare materials side by side under the same light, with honest notes on what each one costs to maintain up here.
Review a written scope line by line so you know exactly what is included before anything is signed.
Talk through insurance and storm-damage paperwork if a claim is part of your project.
Get your questions answered on timing, crew size, and how we protect the property during the work.
Work Near This Showroom Completed projects around Sylva
Sylva, NC — brown metal panel roof on a Jackson County brick home Cullowhee, NC — standing seam metal on a Tuckasegee valley home Lake Glenville, NC — Brava synthetic shake re-roof with ten VELUX skylights Dillsboro, NC — exterior siding and trim work on a village home Bryson City, NC — dimensional shingle re-roof with ventilation upgrade Cherokee, NC — seamless gutter run sized for heavy Smokies rainfall Waynesville, NC — CertainTeed Landmark shingles on a multi-level mountain home
See more completed projects
Served From Sylva Towns this showroom covers
Highlander coordinates service from Sylva for these communities. Each town page covers local permitting, weather exposure, and the material choices that hold up there.
Sylva, NC in town
Dillsboro, NC about 5 minutes
Cullowhee, NC about 15 minutes
Bryson City, NC about 25 minutes
Cherokee, NC about 25 minutes
Waynesville, NC about 25 minutes
Lake Glenville, NC about 30 minutes
Asheville, NC about 50 minutes
Showroom FAQ Questions about visiting Sylva
Do I need an appointment to visit the Sylva showroom?
No. The Sylva showroom is open Monday through Friday, 8:00 AM to 5:00 PM, and walk-ins are welcome. A quick call ahead lets us have your estimator on site when you arrive.
What is on display at the Sylva showroom?
The same materials library as Franklin: metal roofing panels, CertainTeed dimensional shingle boards, Brava composite shake and slate, VELUX skylights, seamless gutter and trim profiles, and siding samples.
Which towns does the Sylva showroom serve?
Sylva, Dillsboro, Cullowhee, Bryson City, Cherokee, Waynesville, Lake Glenville, and the wider Jackson, Swain, and Haywood County markets, plus Asheville about 50 minutes east.
Can I get an estimate at the Sylva showroom?
Yes. Bring photos, plans, or an insurance report and we will start the scope with you on the spot, then schedule the on-site measurement that the written proposal is built from.
Closer to Franklin?
Our Franklin Showroom carries the same materials library.
Visit the Franklin page
Stop By Come see your roof materials in Sylva
Bring photos or plans to Sylva, or start online and the team will review your request during staffed business hours.
Get My Written Estimate (828) 524-7773
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
See all locations
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
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Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
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Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/service-areas/highlands-nc
TITLE: Roofers in Highlands, NC: Metal and Shingle | Highlander
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Roofers in Highlands, NC: Metal and Shingle | Highlander
Skip to main content Roofing
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Highlands, NC
Highlander Building Services Highlands · Macon County, NC
Roofers in Highlands, NC: Roofing Built for 4,000 ft
Roofing & Construction · Serving Highlands, NC · Macon County
Highlander Building Services is a roofing contractor and licensed builder serving Highlands, NC. If you are searching for roofers near Highlands, the Franklin showroom is the nearest Highlander point of contact for this service area.
Call (828) 524-7773 Request an Inspection
Highlands reality: Extreme high-altitude weather: 80+ inches of rain, heavy ice loading, and high UV levels that test standard roofing systems.
4.8★ Google · 158 reviews
Licensed & insured · family-owned since 2017
Franklin-based crews serving Highlands and Macon County
Wondering what a roof costs here? See 2026 Western NC price ranges .
Town Highlands, NC
County Macon County
Elevation 4,118 ft
Local Exposure Traditional mountain rustic with heavy timber accents, natural stone, and premium shake/slate aesthetics.
Quick answer
Does Highlander do roofing and construction in Highlands, NC?
Yes. Highlander Building Services, Inc. serves Highlands and the rest of Macon County from our Franklin showroom at 40 Depot Street, Franklin, NC 28734. We handle roof repair, roof replacement, metal roofing, gutters, and construction work built for Highlands conditions.
— Local crews serving Highlands, NC
— Call 828-524-7773 to reach the team directly
— Macon County permitting and inspection experience
— Estimates scoped in person, not over guesswork
Nearest showroom
Franklin Showroom — 40 Depot Street, Franklin, NC 28734
Open Monday – Friday, 8:00 AM – 5:00 PM. Walk in and see materials in person.
Visit the Franklin showroom
Drive Time How far are you from the Franklin showroom?
Enter your Highlands street address or ZIP code and we will show the driving time and route from Highlands to 40 Depot Street, Franklin, NC 28734.
Your address, town or ZIP code Get drive time
Highlands, Macon County What roofs face in Highlands
At over 4,118 feet elevation, Highlands estates face some of the Southeast's most aggressive weather patterns. We specialize in high-velocity wind protection and premium synthetic roofing designed to protect your home from the plateau's unique exposure.
High-end estate homes, historic summer cottages, and gated club communities on the Highlands Plateau.
Highlands homes sit above 4,000 feet, where steep rooflines, heavy rainfall, ice loading, and high UV punish ordinary asphalt shingles. Highlander Building Services supports Plateau homeowners with premium synthetic and standing-seam metal roofing, installation by a CertainTeed credentialed contractor, high-velocity flashing details, and siding and exterior work built for Western North Carolina's harshest mountain conditions.
Highlands Site Realities
Construction Context
We specialize in 'mountain rooms' — high-end screened porches with fireplaces — that capture valley views while shielding from heavy plateau rain.
Style Tendency
Traditional mountain rustic with heavy timber accents, natural stone, and premium shake/slate aesthetics.
Local Insight
A world-class resort destination where design integrity, attention to detail, and high-performance materials are the baseline expectation for every project.
Notable Areas
Wildcat Cliffs, Highlands Country Club, Cullasaja Club, Mountaintop
Storm or Active Leak in Highlands?
Storm damage assessment & temporary protection guidance.
Call (828) 524-7773 See What My Roof Needs
Services in Highlands
Everything your Highlands home needs, under one roof.
Roofing, construction, and design — coordinated by a single local team so Highlands homeowners don't manage three contractors.
Roof Replacement
Full tear-off and re-installs engineered for Highlands's wind, snow, and UV exposure. Highlands sits at 4,118 ft in Macon County, so underlayment, fastening, and tear-off timing are planned for that exposure.
Explore
Roof Repair
Targeted leak, flashing, and boot repairs for homes in the Highlands area. Highlander serves Macon County from its Franklin and Sylva showrooms.
Explore
Metal Roofing
Standing-seam systems built for high-elevation Highlands homes and long ownership horizons. Panel gauge, clip spacing, and fastener choices are set against the exposure we measure on site.
Explore
Storm Damage
Contractor documentation, temporary protection options, and storm-related roof repair. We document Highlands storm losses across Macon County the way carriers expect them recorded.
Explore
Additions & Renovations
Licensed general contractor work — master suites, kitchens, and full Highlands home renovations. Additions are framed, flashed and sealed to the same standard as the roof they tie into.
Explore
Outdoor Living
Decks, covered porches, and pergolas designed for mountain views and weather. Highlands builds carry Macon County permits and the footing and drainage detail a sloped lot needs.
Explore
Start Your Highlands Project (828) 524-7773
Roofing Services Roofing services in Highlands, NC
Every roofing service Highlander offers is available in Highlands — the full list lives on the roofing division page ; below is what matters most for Macon County homes. Start with roof replacement in Highlands , roof repair in Highlands , metal roofing in Highlands , or storm damage roofing in Highlands .
Roof repair, shingle roof replacement & metal roofing
The three calls we get most often from Highlands.
Roof repair in Highlands, NC
Leak and flashing repairs in Highlands and across Macon County — a repair when a repair is the right call.
Explore
Roof replacement for Highlands mountain homes
Specified for the wind, ice, and moisture Highlands sees at 4,118 ft.
Explore
Metal roofing in Highlands, NC
Standing-seam systems sized for Highlands's elevation-driven wind and snow loading.
Explore
Gutters, skylights & exterior water management
In Highlands, most roof problems are water problems — we treat gutters, flashing, and skylights as one system.
Gutter installation in Highlands, NC
Gutters and downspouts sized for the rainfall Highlands homes actually get.
Explore
Skylights & daylighting
Skylight replacement and re-flashing for Highlands homes.
Explore
Construction, design services & outdoor living
The same licensed team handles construction in Highlands — see the construction division page for how additions, renovations, design, and outdoor living work.
Construction company in Highlands, NC
Licensed NC General Contractor for additions and renovations in Highlands.
Explore
Design services for Highlands projects
Floor plans and elevations drawn for Highlands lots at 4,118 ft.
Explore
Outdoor living projects in Highlands
Porches, decks, and outdoor rooms for Highlands mountain homes.
Explore
Local Conditions
Why Western North Carolina mountain homes need the right roof and exterior system
Highlands sits at roughly 4,118 ft in Macon County. Pitch, exposure, site access and the county permitting office all change how a roof or an exterior project is detailed here, which is why every Highlands scope is written after a site visit rather than from a template.
We specialize in 'mountain rooms' — high-end screened porches with fireplaces — that capture valley views while shielding from heavy plateau rain.
Serving Highlands, NC · Roofing & Construction · NC GC #87668 · 4.8★ Google (as of September 2026)
(828) 524-7773
Request Inspection
Free Estimate Request Start with three simple contact details.
Tell us how to reach you about your Highlands property. We will discuss the project details and appropriate next step after your request is stored.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Highlands Proof What makes our work in Highlands different.
Local conditions, project types, and homeowner priorities shift town to town. This is the operating context we plan for in Highlands.
4,118 ft
Elevation
UV, wind, and freeze-thaw exposure
80+ in
Rainfall
One of the wettest high-elevation markets we serve
Estate
Project Fit
Premium systems for complex roof geometry
Job Highlights in Highlands
Standing Seam Metal: Dark Bronze
A complex multi-gable standing seam metal roof replacement on a mountain estate in Highlands. The steep 12/12 pitch and multiple roof intersections required custom-fabricated panels and careful metal-roofing installation — craftsmanship that gets a roof like this done right.
3,200 sq ft roof replacement • 8 days • Custom-fabricated panels for 12/12 pitch
View related project
Cedar Shake: Estate Home
Cedar shake roof installation on a Highlands estate with multi-gable geometry, copper ridge accents, selected cedar shakes, and preservative treatment intended to support durability and curb appeal in mountain conditions.
Premium cedar shake installation • 14 days • Hand-selected cedar with copper ridge accents
View related project
Local planning, not generic scopes.
Highlander scopes each Highlands project to the property and confirms the work, the workmanship warranty terms, and any manufacturer certification requirements in writing.
Highlands FAQs
Answers for Highlands , NC homeowners.
What roofing system holds up best at Highlands' 4,118 ft elevation?
For Highlands plateau estates, the best options we recommend are Brava synthetic shake or 24-gauge standing seam metal. Both are quality roofing products engineered for the high UV intensity and extreme wind speeds common in Wildcat Cliffs and surrounding clubs.
Related Roof Replacement in Highlands · Macon County service hub
Do Highlands roofs need specialized ice-dam protection?
Yes. Due to the high rain and frequent freeze-thaw cycles on the plateau, we install high-temp ice-and-water shield at eaves and valleys to prevent moisture intrusion from ice damming.
Related Roofing Services in Highlands · Macon County service hub
Can you manage large additions for seasonal Highlands owners?
Absolutely. We routinely manage luxury master suite and 'mountain room' expansions for remote owners who need to trust a BBB accredited local team they can't visit every day — we provide daily photo updates and remote project coordination.
Related Home Additions in Highlands · Macon County service hub
What roofing and construction work does Highlander do most in Highlands?
In Highlands, the work we're asked for most is standing seam metal roofing, Brava synthetic shake, luxury master suite additions, and storm damage recovery. High-end estate homes, historic summer cottages, and gated club communities on the Highlands Plateau. That mix shapes how we scope and sequence every Highlands project, from first inspection to final walkthrough, whether you hire us for a small repair or a full estate re-roof.
Related Roofing Services in Highlands · Macon County service hub
Do I need a permit for roofing or construction work in Highlands?
Highlands falls under Macon County. Macon County permits are issued through the county Building Inspections department in Franklin, with the Town of Highlands handling work inside town limits separately. Roof replacements generally require a permit, and plateau projects in club and gated communities usually add a community design review step. We pull the permit and schedule inspections on every project.
Related Construction Division in Highlands · Macon County service hub
Should I repair or replace my roof in Highlands?
If the damage is localized and the deck is sound, a targeted repair is usually the right call. Once you're seeing widespread granule loss, repeat leaks in multiple areas, or failed flashing across the roof, replacement costs less over the life of the home at Highlands's elevation. Our expert roofers tell you which one you're looking at during the inspection.
Related Roof Repair in Highlands · Macon County service hub
Still have questions? Talk with our team (828) 524-7773
Regional Coverage Local roofers serving the Macon County corridor.
Crews based in Franklin and Sylva cover Macon County and the towns around Highlands at 4,118 ft — if you're nearby, we're likely in your neighborhood this week.
Macon County Overview All Areas
Cashiers
Jackson County · 3,484 ft
Service Details
Franklin
Macon County · 2,119 ft
Service Details
Scaly Mountain
Macon County · 3,700 ft
Service Details
Lake Glenville
Jackson County · 3,494 ft
Service Details
Explore Locally Everything we cover in and around Highlands, NC
Local service pages, neighboring towns, Macon County coverage, and field guides written for Highlands conditions.
Services in Highlands
Roof Replacement in Highlands, NC
Metal Roofing in Highlands, NC
Synthetic & Brava Roofing in Highlands, NC
Home Additions & Master Suites in Highlands, NC
Outdoor Living & Screened Porches in Highlands, NC
Roofing Services in Highlands, NC
Nearby Towns We Serve
Roofing & Construction in Cashiers, NC
Roofing & Construction in Franklin, NC
Roofing & Construction in Scaly Mountain, NC
Roofing & Construction in Lake Glenville, NC
Highlands Field Guides
Why 5-Inch Gutters Overflow in Western North Carolina and How to Size Them Properly
Western North Carolina Roofing Guide: Best Roofs, Costs and Mountain Home Maintenance
Gutter Season Is Coming: The Pre-Fall Checklist for Mountain Homeowners
Roof Repair or Replacement in Highlands, NC: How to Decide
Recent Work Near Highlands
Standing Seam Metal: Dark Bronze — Highlands, NC
Regional Coverage
Macon County Roofing & Construction Hub
All Western NC Service Areas
Roofing Division
Construction Division
Highlands, NC Get my written estimate in Highlands
Tell us what you’re seeing at your Highlands property. A local Highlander team member responds during business hours to arrange an on-site visit in Macon County and a written, transparent estimate, with no obligation.
Get my written estimate in Highlands (828) 524-7773
Also serving the rest of Macon County .
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/service-areas/cashiers-nc
TITLE: Roofers in Cashiers, NC: Built for Plateau Rain | Highlander
------------------------------------------------------------------------

Roofers in Cashiers, NC: Built for Plateau Rain | Highlander
Skip to main content Roofing
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Cashiers, NC
Highlander Building Services Cashiers · Jackson County, NC
Roofers in Cashiers, NC: Roofs Built for 80 Inches of Rain
Roofing & Construction · Serving Cashiers, NC · Jackson County
Highlander Building Services is a roofing company and licensed builder serving Cashiers, NC. For roofing or construction, the Franklin showroom is the nearest Highlander point of contact for this service area.
Call (828) 524-7773 Request an Inspection
Cashiers reality: Temperate rainforest conditions: Persistent moisture, 80+ inches of rain, and low-visibility fog that require advanced drainage.
4.8★ Google · 158 reviews
Licensed & insured · family-owned since 2017
Franklin-based crews serving Cashiers and Jackson County
Wondering what a roof costs here? See 2026 Western NC price ranges .
Town Cashiers, NC
County Jackson County
Elevation 3,484 ft
Local Exposure Elevated rustic featuring bark siding, cedar shingles, and massive window walls for indoor-outdoor integration.
Quick answer
Does Highlander do roofing and construction in Cashiers, NC?
Yes. Highlander Building Services, Inc. serves Cashiers and the rest of Jackson County from our Franklin showroom at 40 Depot Street, Franklin, NC 28734. We handle roof repair, roof replacement, metal roofing, gutters, and construction work built for Cashiers conditions.
— Local crews serving Cashiers, NC
— Call 828-524-7773 to reach the team directly
— Jackson County permitting and inspection experience
— Estimates scoped in person, not over guesswork
Nearest showroom
Franklin Showroom — 40 Depot Street, Franklin, NC 28734
Open Monday – Friday, 8:00 AM – 5:00 PM. Walk in and see materials in person.
Visit the Franklin showroom
Drive Time How far are you from the Franklin showroom?
Enter your Cashiers street address or ZIP code and we will show the driving time and route from Cashiers to 40 Depot Street, Franklin, NC 28734.
Your address, town or ZIP code Get drive time
Cashiers, Jackson County What roofs face in Cashiers
Cashiers sits in a temperate rainforest zone, demanding superior moisture management. Every roof assembly we build is engineered to handle 80+ inches of wind-driven rain, with attic ventilation matched to the fog and humidity, while maintaining the high-end rustic aesthetic of the plateau.
Rustic luxury residences and expansive seasonal mountain estates across the Cashiers Plateau.
Cashiers properties sit in a temperate rainforest zone — wooded lots, premium finishes, 80+ inches of rain, and persistent fog on the Highlands-Cashiers Plateau. As a roofing contractor and builder, Highlander helps Cashiers homeowners with roof replacement, moisture management, gutter optimization, and exterior construction designed to protect mountain properties and high-end home investments across the Plateau.
Cashiers Site Realities
Construction Context
We specialize in deck expansions and view-optimization, replacing older outdoor spaces with engineered multi-level entertainment zones.
Style Tendency
Elevated rustic featuring bark siding, cedar shingles, and massive window walls for indoor-outdoor integration.
Local Insight
Low-density mountain living on the plateau shared by Highlands and Cashiers, centered around natural waterfalls and lake communities like Lake Glenville.
Notable Areas
High Hampton, Cedar Creek, Lonesome Valley, Chinquapin, Lake Glenville
Storm or Active Leak in Cashiers?
Storm damage assessment & temporary protection guidance.
Call (828) 524-7773 See What My Roof Needs
Services in Cashiers
Everything your Cashiers home needs, under one roof.
Roofing, construction, and design — coordinated by a single local team so Cashiers homeowners don't manage three contractors.
Roof Replacement
Full tear-off and re-installs engineered for Cashiers's wind, snow, and UV exposure. Cashiers sits at 3,484 ft in Jackson County, so underlayment, fastening, and tear-off timing are planned for that exposure.
Explore
Roof Repair
Targeted leak, flashing, and boot repairs for homes in the Cashiers area. Highlander serves Jackson County from its Franklin and Sylva showrooms.
Explore
Metal Roofing
Standing-seam systems built for high-elevation Cashiers homes and long ownership horizons. Panel gauge, clip spacing, and fastener choices are set against the exposure we measure on site.
Explore
Storm Damage
Contractor documentation, temporary protection options, and storm-related roof repair. We document Cashiers storm losses across Jackson County the way carriers expect them recorded.
Explore
Additions & Renovations
Licensed general contractor work — master suites, kitchens, and full Cashiers home renovations. Additions are framed, flashed and sealed to the same standard as the roof they tie into.
Explore
Outdoor Living
Decks, covered porches, and pergolas designed for mountain views and weather. Cashiers builds carry Jackson County permits and the footing and drainage detail a sloped lot needs.
Explore
Start Your Cashiers Project (828) 524-7773
Roofing Services Roofing services in Cashiers, NC
Every roofing service Highlander offers is available in Cashiers — the full list lives on the roofing division page ; below is what matters most for Jackson County homes. Start with roof replacement in Cashiers , roof repair in Cashiers , metal roofing in Cashiers , or storm damage roofing in Cashiers .
Roof repair, roof replacement & metal roofing
The three calls we get most often from Cashiers.
Roof repair in Cashiers, NC
Leak and flashing repairs in Cashiers and across Jackson County — a repair when a repair is the right call.
Explore
Roof replacement for Cashiers mountain homes
Specified for the wind, ice, and moisture Cashiers sees at 3,484 ft.
Explore
Metal roofing in Cashiers, NC
Standing-seam systems sized for Cashiers's elevation-driven wind and snow loading.
Explore
Gutters, skylights & exterior water management
In Cashiers, most roof problems are water problems — we treat gutters, flashing, and skylights as one system.
Gutter installation in Cashiers, NC
Gutters and downspouts sized for the rainfall Cashiers homes actually get.
Explore
Skylights & daylighting
Skylight replacement and re-flashing for Cashiers homes.
Explore
Construction, design services & outdoor living
The same licensed team handles construction in Cashiers — see the construction division page for how additions, renovations, design, and outdoor living work.
Construction company in Cashiers, NC
Licensed NC General Contractor for additions and renovations in Cashiers.
Explore
Design services for Cashiers projects
Floor plans and elevations drawn for Cashiers lots at 3,484 ft.
Explore
Outdoor living projects in Cashiers
Porches, decks, and outdoor rooms for Cashiers mountain homes.
Explore
Local Conditions
Why Western North Carolina mountain homes need the right roof and exterior system
Cashiers sits at roughly 3,484 ft in Jackson County. Pitch, exposure, site access and the county permitting office all change how a roof or an exterior project is detailed here, which is why every Cashiers scope is written after a site visit rather than from a template.
We specialize in deck expansions and view-optimization, replacing older outdoor spaces with engineered multi-level entertainment zones.
Serving Cashiers, NC · Roofing & Construction · NC GC #87668 · 4.8★ Google (as of September 2026)
(828) 524-7773
Request Inspection
Free Estimate Request Start with three simple contact details.
Tell us how to reach you about your Cashiers property. We will discuss the project details and appropriate next step after your request is stored.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Cashiers Proof What makes our work in Cashiers different.
Local conditions, project types, and homeowner priorities shift town to town. This is the operating context we plan for in Cashiers.
3,484 ft
Elevation
Persistent moisture and fast-moving weather
80+ in
Rainfall
Heavy annual rainfall drives drainage priorities
Waterproofing
Focus
Underlayment and flashing details matter most here
Local planning, not generic scopes.
Highlander scopes each Cashiers project to the property, documents the proposed work, and confirms applicable warranty terms in writing. Documented Cashiers projects are added here as they are published.
Cashiers FAQs
Answers for Cashiers , NC homeowners.
Why do Cashiers roofs face unique moisture failure risks?
With 80+ inches of rain, Cashiers roofs rarely dry out completely. This accelerates algae growth and exposes weak flashing details. We use algae-resistant materials — from asphalt shingles to standing seam metal — and engineered drainage to combat these Plateau conditions.
Related Metal Roofing in Cashiers · Jackson County service hub
Is composite decking better for Cashiers' climate?
Yes. Due to the high moisture levels in Jackson County, natural wood decks require constant maintenance. We recommend premium composite systems that resist rot and moisture in rainforest conditions.
Related Outdoor Living in Cashiers · Jackson County service hub
Do you provide project management for seasonal Cashiers estates?
Yes. Many of our Cashiers clients live out of town. We provide full project coordination, from design/planning to construction, with in-person consultations when you are on the mountain and frequent photo and video updates from our local crews when you are not.
Related Construction Division in Cashiers · Jackson County service hub
What roofing and construction work does Highlander do most in Cashiers?
In Cashiers, the work we're asked for most is synthetic slate roofing, advanced moisture management, engineered deck expansions, and gutter optimization. Rustic luxury residences and expansive seasonal mountain estates across the Cashiers Plateau. That mix shapes how we scope and sequence every Cashiers project, and those in the surrounding area, from first inspection to final walkthrough.
Related Roofing Services in Cashiers · Jackson County service hub
Which roofing system holds up best at 3,484 ft in Cashiers?
At 3,484 ft, Cashiers's rain, UV and wind exposure pushes us toward synthetic slate roofing, with wind-rated fastening schedules and reinforced edge metal. We specify against your specific address and exposure rather than a single default product.
Related Roof Replacement in Cashiers · Jackson County service hub
Do I need a permit for roofing or construction work in Cashiers?
Cashiers falls under Jackson County. Jackson County permits are handled through the county Permitting and Code Enforcement office in Sylva, with steep-slope and stormwater considerations common on plateau and lakefront parcels. Cashiers, Sapphire, and Lake Glenville projects frequently involve community design review in addition to the county permit.
Related Construction Division in Cashiers · Jackson County service hub
Still have questions? Talk with our team (828) 524-7773
Regional Coverage Local roofers serving the Jackson County corridor.
Crews based in Franklin and Sylva cover Jackson County and the towns around Cashiers at 3,484 ft — if you're nearby, we're likely in your neighborhood this week.
Jackson County Overview All Areas
Highlands
Macon County · 4,118 ft
Service Details
Sapphire
Jackson County · 3,376 ft
Service Details
Lake Glenville
Jackson County · 3,494 ft
Service Details
Sylva
Jackson County · 2,037 ft
Service Details
Explore Locally Everything we cover in and around Cashiers, NC
Local service pages, neighboring towns, Jackson County coverage, and field guides written for Cashiers conditions.
Services in Cashiers
Roof Replacement in Cashiers, NC
Metal Roofing in Cashiers, NC
Synthetic & Brava Roofing in Cashiers, NC
Roofing Services in Cashiers, NC
Roof Repair in Cashiers, NC
Construction Services in Cashiers, NC
Nearby Towns We Serve
Roofing & Construction in Highlands, NC
Roofing & Construction in Sapphire, NC
Roofing & Construction in Lake Glenville, NC
Roofing & Construction in Sylva, NC
Cashiers Field Guides
Roofing Considerations for Second Homes in Cashiers
How Moisture and Tree Coverage Affect Roofs in Cashiers
What to Look for During a Cashiers Roof Inspection
Planning a Construction Project on a Mountain Property in Cashiers
Recent Work Near Cashiers
Standing Seam Metal: Dark Bronze — Highlands, NC
Regional Coverage
Jackson County Roofing & Construction Hub
All Western NC Service Areas
Roofing Division
Construction Division
Cashiers, NC Get my written estimate in Cashiers
Tell us what you’re seeing at your Cashiers property. A local Highlander team member responds during business hours to arrange an on-site visit in Jackson County and a written, transparent estimate, with no obligation.
Get my written estimate in Cashiers (828) 524-7773
Also serving the rest of Jackson County .
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/service-areas/sylva-nc
TITLE: Roofers in Sylva, NC: Jackson County Roofing | Highlander
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Roofers in Sylva, NC: Jackson County Roofing | Highlander
Skip to main content Roofing
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Sylva, NC
Highlander Building Services Sylva · Jackson County, NC
Roofers in Sylva, NC: Repair, Replacement and Metal Roofing
Roofing & Construction · Serving Sylva, NC · Jackson County
Highlander Building Services is a roofing company and licensed builder serving Sylva, NC. The Sylva showroom is the nearest Highlander point of contact for this service area.
Call (828) 476-4000 Request an Inspection
Sylva reality: Heavy valley moisture, trapped fog, and persistent humidity that accelerate biological growth on aging roof systems.
4.8★ Google · 158 reviews
Licensed & insured · family-owned since 2017
Franklin-based crews serving Sylva and Jackson County
Wondering what a roof costs here? See 2026 Western NC price ranges .
Town Sylva, NC
County Jackson County
Elevation 2,037 ft
Local Exposure Historic preservation mixed with functional modern mountain design tailored for Jackson County's valleys.
Quick answer
Does Highlander do roofing and construction in Sylva, NC?
Yes. Highlander Building Services, Inc. serves Sylva and the rest of Jackson County from our Sylva showroom at 28 Cross Stitch Mountain Rd, Sylva, NC 28779. We handle roof repair, roof replacement, metal roofing, gutters, and construction work built for Sylva conditions.
— Local crews serving Sylva, NC
— Call 828-524-7773 to reach the team directly
— Jackson County permitting and inspection experience
— Estimates scoped in person, not over guesswork
Nearest showroom
Sylva Showroom — 28 Cross Stitch Mountain Rd, Sylva, NC 28779
Open Monday – Friday, 8:00 AM – 5:00 PM. Walk in and see materials in person.
Visit the Sylva showroom
Drive Time How far are you from the Sylva showroom?
Enter your Sylva street address or ZIP code and we will show the driving time and route from Sylva to 28 Cross Stitch Mountain Rd, Sylva, NC 28779.
Your address, town or ZIP code Get drive time
Sylva, Jackson County What roofs face in Sylva
From historic downtown renovations to commercial maintenance programs, our Sylva operations serve as a critical hub for Jackson County's diverse roofing and construction needs.
Historic downtown homes, university rentals, and hillside residential properties across the Sylva valley.
Sylva blends historic downtown homes, university rentals, and hillside residences across Jackson County — and valley moisture, fog, and humidity make roof and exterior choices matter. Highlander supports Sylva homeowners and property owners with roof repair and replacement, gutter work, historic-sensitive exterior renovations, and reliable commercial maintenance.
Sylva Site Realities
Construction Context
We specialize in modernizing older downtown homes into open-concept floor plans while meticulously preserving historic exterior aesthetics.
Style Tendency
Historic preservation mixed with functional modern mountain design tailored for Jackson County's valleys.
Local Insight
A mix of vibrant historic downtown character and modern growth driven by commerce and university regionalism.
Notable Areas
Historic Downtown, Tuckasegee River Corridor, Cope Creek, Fisher Creek, Webster
Storm or Active Leak in Sylva?
Storm damage assessment & temporary protection guidance.
Call (828) 524-7773 See What My Roof Needs
Services in Sylva
Everything your Sylva home needs, under one roof.
Roofing, construction, and design — coordinated by a single local team so Sylva homeowners don't manage three contractors.
Roof Replacement
Full tear-off and re-installs engineered for Sylva's wind, snow, and UV exposure. Sylva sits at 2,037 ft in Jackson County, so underlayment, fastening, and tear-off timing are planned for that exposure.
Explore
Roof Repair
Targeted leak, flashing, and boot repairs for homes in the Sylva area. Highlander serves Jackson County from its Franklin and Sylva showrooms.
Explore
Metal Roofing
Standing-seam systems built for Sylva homes and long ownership horizons. Panel gauge, clip spacing, and fastener choices are set against the exposure we measure on site.
Explore
Storm Damage
Contractor documentation, temporary protection options, and storm-related roof repair. We document Sylva storm losses across Jackson County the way carriers expect them recorded.
Explore
Additions & Renovations
Licensed general contractor work — master suites, kitchens, and full Sylva home renovations. Additions are framed, flashed and sealed to the same standard as the roof they tie into.
Explore
Outdoor Living
Decks, covered porches, and pergolas designed for mountain views and weather. Sylva builds carry Jackson County permits and the footing and drainage detail a sloped lot needs.
Explore
Start Your Sylva Project (828) 524-7773
Roofing Services Roofing services in Sylva, NC
Every roofing service Highlander offers is available in Sylva — the full list lives on the roofing division page ; below is what matters most for Jackson County homes. Start with roof replacement in Sylva , roof repair in Sylva , metal roofing in Sylva , or storm damage roofing in Sylva .
Roof repair, roof replacement & metal roofing
The three calls we get most often from Sylva.
Roof repair in Sylva, NC
Leak and flashing repairs in Sylva and across Jackson County — a repair when a repair is the right call.
Explore
Roof replacement for Sylva mountain homes
Specified for the wind, ice, and moisture Sylva sees at 2,037 ft.
Explore
Metal roofing in Sylva, NC
Standing-seam systems sized for Sylva's elevation-driven wind and snow loading.
Explore
Gutters, skylights & exterior water management
In Sylva, most roof problems are water problems — we treat gutters, flashing, and skylights as one system.
Gutter installation in Sylva, NC
Gutters and downspouts sized for the rainfall Sylva homes actually get.
Explore
Skylights & daylighting
Skylight replacement and re-flashing for Sylva homes.
Explore
Construction, design services & outdoor living
The same licensed team handles construction in Sylva — see the construction division page for how additions, renovations, design, and outdoor living work.
Construction company in Sylva, NC
Licensed NC General Contractor for additions and renovations in Sylva.
Explore
Design services for Sylva projects
Floor plans and elevations drawn for Sylva lots at 2,037 ft.
Explore
Outdoor living projects in Sylva
Porches, decks, and outdoor rooms for Sylva mountain homes.
Explore
Local Conditions
Why mountain homes in Sylva need the right roof and exterior system
Sylva sits at roughly 2,037 ft in Jackson County. Pitch, exposure, site access and the county permitting office all change how a roof or an exterior project is detailed here, which is why every Sylva scope is written after a site visit rather than from a template.
We specialize in modernizing older downtown homes into open-concept floor plans while meticulously preserving historic exterior aesthetics.
Serving Sylva, NC · Roofing & Construction · NC GC #87668 · 4.8★ Google (as of September 2026)
(828) 524-7773
Request Inspection
Free Estimate Request Start with three simple contact details.
Tell us how to reach you about your Sylva property. We will discuss the project details and appropriate next step after your request is stored.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Sylva Proof What makes our work in Sylva different.
Local conditions, project types, and homeowner priorities shift town to town. This is the operating context we plan for in Sylva.
Jackson Co.
Regional Hub
Commercial and residential coverage
Sylva
Showroom
Jackson County point of contact
Mixed Use
Coverage
Homes, rentals, and commercial roofs
Local planning, not generic scopes.
Highlander scopes each Sylva project to the property, documents the proposed work, and confirms applicable warranty terms in writing. Documented Sylva projects are added here as they are published.
Sylva FAQs
Answers for Sylva homeowners.
Do you handle both historic and commercial roofing in Sylva?
Yes. Sylva is our strategic hub for both historic home preservation and Jackson County commercial roof maintenance. We coordinate complex schedules to protect both private residents and active business tenants.
Related Commercial Roofing in Sylva · Jackson County service hub
Why do Sylva roofs develop more black streaks (algae)?
The Sylva valley traps morning fog and high humidity. We use algae-resistant shingle systems and optimized ventilation to prevent biological growth and keep your home's historic look pristine.
Related Roof Replacement in Sylva · Jackson County service hub
Can you help with whole-home renovations in Sylva?
Yes. We specialize in structural modernization, transforming older Jackson County properties into modern living spaces while maintaining their original historic charm and character.
Related Renovations in Sylva · Jackson County service hub
What roofing and construction work does Highlander do most in Sylva?
In Sylva, the work we're asked for most is commercial roof maintenance, algae-resistant systems, historic home renovations, and commercial roof replacement. Historic downtown homes, university rentals, and hillside residential properties across the Sylva valley. That mix shapes how we scope and sequence every Sylva project, from first inspection to final walkthrough.
Related Roofing Services in Sylva · Jackson County service hub
Which roofing system holds up best at 2,037 ft in Sylva?
At 2,037 ft, Sylva's wind, rain and UV exposure pushes us toward roof replacement, with attention to drainage capacity and flashing at every transition. We specify against your specific address and exposure rather than a single default product.
Related Roof Replacement in Sylva · Jackson County service hub
Do I need a permit for roofing or construction work in Sylva?
Sylva falls under Jackson County. Jackson County permits are handled through the county Permitting and Code Enforcement office in Sylva, with steep-slope and stormwater considerations common on plateau and lakefront parcels. Cashiers, Sapphire, and Lake Glenville projects frequently involve community design review in addition to the county permit.
Related Construction Division in Sylva · Jackson County service hub
Still have questions? Talk with our team (828) 524-7773
Regional Coverage Serving the Jackson County Corridor.
Crews based in Franklin and Sylva cover Jackson County and the towns around Sylva at 2,037 ft — if you're nearby, we're likely in your neighborhood this week.
Jackson County Overview All Areas
Dillsboro
Jackson County · 2,041 ft
Service Details
Cullowhee
Jackson County · 2,100 ft
Service Details
Cashiers
Jackson County · 3,484 ft
Service Details
Waynesville
Haywood County · 2,753 ft
Service Details
Explore Locally Everything we cover in and around Sylva, NC
Local service pages, neighboring towns, Jackson County coverage, and field guides written for Sylva conditions.
Services in Sylva
Roof Replacement in Sylva, NC
Roof Repair in Sylva, NC
Metal Roofing in Sylva, NC
Roofing and Construction Services in Sylva, NC
Roofing in Sylva, NC
Storm Damage Roofing in Sylva, NC
Nearby Towns We Serve
Roofing & Construction in Dillsboro, NC
Roofing & Construction in Cullowhee, NC
Roofing & Construction in Cashiers, NC
Roofing & Construction in Waynesville, NC
Sylva Field Guides
Common Signs Your Sylva Home Needs a Roof Inspection
How to Choose a Roofing and Construction Contractor in Sylva
Exterior Repairs Sylva Homeowners Should Address Before Winter
Roof Replacement in Sylva, NC: Materials, Timing, and Process
Recent Work Near Sylva
Deck & Railing Rebuild: Elevated Wooded Deck — Sylva, NC
Regional Coverage
Jackson County Roofing & Construction Hub
All Western NC Service Areas
Construction Division
Visit us Highlander Building Services — Sylva
28 Cross Stitch Mountain Rd
Sylva, NC 28779
(828) 476-4000
Monday – Friday 8:00 AM – 5:00 PM
Saturday & Sunday Closed
Open 28 Cross Stitch Mountain Rd, Sylva, NC 28779 in Google Maps
Sylva, NC Get my written estimate in Sylva
Tell us what you’re seeing at your Sylva property. A local Highlander team member responds during business hours to arrange an on-site visit in Jackson County and a written, transparent estimate, with no obligation.
Get my written estimate in Sylva (828) 524-7773
Also serving the rest of Jackson County .
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
Privacy Policy & Terms Cookie preferences Accessibility
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Start a Conversation
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URL: https://highlandernc.com/service-areas/franklin-nc
TITLE: Roofers in Franklin, NC: Repair, Replacement | Highlander
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Roofers in Franklin, NC: Repair, Replacement | Highlander
Skip to main content Roofing
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Franklin, NC
Highlander Building Services Franklin · Macon County, NC
Roofers in Franklin, NC: Repair, Replacement and Metal Roofing
Roofing & Construction · Serving Franklin, NC · Macon County
Highlander Building Services is a Franklin, NC roofing contractor with its headquarters and showroom in town. This page covers the neighborhoods and roofing needs we serve from here, from residential to commercial roofing.
Call (828) 524-7773 Request an Inspection
Franklin reality: Challenging seasonal swings and high winds channeled through the Little Tennessee River Valley.
4.8★ Google · 158 reviews
Licensed & insured · family-owned since 2017
Franklin-based crews serving Franklin and Macon County
Wondering what a roof costs here? See 2026 Western NC price ranges .
Town Franklin, NC
County Macon County
Elevation 2,119 ft
Local Exposure Classic Appalachian styles, including craftsman bungalows and modern farmhouses built for local conditions.
Looking for the main overview of our roofing company in Franklin, NC ? Start on the homepage — this page goes neighborhood by neighborhood.
Quick answer
Does Highlander do roofing and construction in Franklin, NC?
Yes. Highlander Building Services, Inc. serves Franklin and the rest of Macon County from our showroom at 40 Depot Street, Franklin, NC 28734. We handle roof inspections, roof leaks and repairs, roof replacement, new metal roofs, gutters, and general contracting services built for Franklin conditions.
— Local crews serving Franklin, NC
— Call 828-524-7773 to reach the team directly
— Macon County permitting and inspection experience
— Free estimates scoped in person, not over guesswork
Nearest showroom
Franklin Showroom — 40 Depot Street, Franklin, NC 28734
Open Monday – Friday, 8:00 AM – 5:00 PM. Walk in and see roofing materials in person.
Visit the Franklin showroom
Drive Time How far are you from the Franklin showroom?
Enter your Franklin street address or ZIP code and we will show the driving time and route from Franklin to 40 Depot Street, Franklin, NC 28734.
Your address, town or ZIP code Get drive time
Franklin, Macon County What roofs face in Franklin
Our hometown market. Based at 40 Depot Street in Franklin, Highlander serves family homes, valley farms, and ridge-top residences across Macon County.
Traditional single-family homes, ridgetop residences, and historic valley farmhouses across Macon County.
Based in Franklin, Highlander Building Services serves Macon County with a full range of roofing services: shingle roof installation, cedar shake work, standing seam metal, repairs, gutters and fascia, and construction built for mountain weather and curb appeal. The showroom gives local homeowners a direct place to call or visit when discussing a project.
Franklin Site Realities
Construction Context
We specialize in expanding primary residences — adding living space with garage apartments, master suites, or full interior kitchen and bath transformations.
Style Tendency
Classic Appalachian styles, including craftsman bungalows and modern farmhouses built for local conditions.
Local Insight
A stable, year-round community where local accountability, quality of work and family-business reliability are the primary priorities.
Notable Areas
Cartoogechaye, Iotla, Holly Springs, Burningtown, Otto
Storm or Active Leak in Franklin?
Storm damage assessment, tarp and temporary protection guidance, and documentation for your adjuster and insurance company.
Call (828) 524-7773 See What My Roof Needs
Services in Franklin
Everything your Franklin home needs, under one roof.
Residential and commercial roofing, construction, and design — coordinated by a single local team so you don't manage three contractors.
Roof Replacement
Full tear-off and re-installs engineered for Franklin's wind, snow, and UV exposure. Franklin sits at 2,119 ft in Macon County, so underlayment, fastening, and tear-off timing are planned for that exposure.
Explore
Roof Repair
Targeted leak, flashing, and boot repairs for homes in the Franklin area. Highlander serves Macon County from its Franklin and Sylva showrooms.
Explore
Metal Roofing
Standing-seam systems built for Franklin homes and long ownership horizons. Panel gauge, clip spacing, and fastener choices are set against the exposure we measure on site.
Explore
Storm Damage
Contractor documentation, temporary protection options, and storm-related roof repair. We document Franklin storm losses across Macon County the way carriers expect them recorded.
Explore
Additions & Renovations
Licensed general contractor work — master suites, kitchens, and full Franklin home renovations. Additions are framed, flashed and sealed to the same standard as the roof they tie into.
Explore
Outdoor Living
Decks, covered porches, and pergolas designed for mountain views and weather. Franklin builds carry Macon County permits and the footing and drainage detail a sloped lot needs.
Explore
Start Your Franklin Project (828) 524-7773
Roofing Services Roofing services in Franklin, NC
Every roofing service Highlander offers is available in Franklin — the full list lives on the roofing division page ; below is what matters most for Macon County homes. Start with roof replacement in Franklin , roof repair in Franklin , metal roofing in Franklin , or storm damage roofing in Franklin .
Roof repair, shingle roof replacement & metal roofing
The three calls we get most often from Franklin.
Roof repair in Franklin, NC
Leak and flashing repairs in Franklin and across Macon County — a repair when a repair is the right call.
Explore
Roof replacement for Franklin mountain homes
Specified for the wind, ice, and moisture Franklin sees at 2,119 ft.
Explore
Metal roofing in Franklin, NC
Standing-seam systems sized for Franklin's elevation-driven wind and snow loading.
Explore
Gutters, skylights & exterior water management
In Franklin, most roof problems are water problems — we treat gutters, flashing, and skylights as one system, which is why gutter cleaning is part of a maintenance visit.
Gutter installation in Franklin, NC
Gutters and downspouts sized for the rainfall Franklin homes actually get.
Explore
Skylights & daylighting
Skylight replacement and re-flashing for Franklin homes.
Explore
Construction, design services & outdoor living
The same licensed team handles construction in Franklin — see the construction division page for how additions, renovations, design, and outdoor living work.
Construction company in Franklin, NC
Licensed NC General Contractor for additions and renovations in Franklin.
Explore
Design services for Franklin projects
Floor plans and elevations drawn for Franklin lots at 2,119 ft.
Explore
Outdoor living projects in Franklin
Porches, decks, and outdoor rooms for Franklin mountain homes.
Explore
Local Conditions
Why Western North Carolina mountain homes need the right roof and exterior system
Franklin sits at roughly 2,119 ft in Macon County. Steeper pitches, exposure, site access and the county permitting office all change how a roof or an exterior project is detailed here, which is why every new roof installed in Franklin is scoped after a site visit rather than from a template.
We specialize in expanding primary residences — adding living space with garage apartments, master suites, or full interior kitchen and bath transformations.
Serving Franklin, NC · Roofing & Construction · NC GC #87668 · 4.8★ Google (as of September 2026)
(828) 524-7773
Request Inspection
Free Estimate Request Start with three simple contact details.
Tell us how to reach you about your Franklin property. We will discuss the project details and appropriate next step after your request is stored.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Franklin Proof What makes our work in Franklin different.
Local conditions, project types, and homeowner priorities shift town to town. This is the operating context we plan for in Franklin.
Since 2017
Home Base
Franklin is our original operating hub
Franklin
Home Base
Primary showroom and original operating base
Residential
Project Mix
Repairs, replacements, and storm recovery
Local planning, not generic scopes.
Highlander scopes each Franklin project to the property, documents the proposed work, and confirms the applicable manufacturer's and workmanship warranty terms in writing. Documented Franklin projects are added here as they are published, so you can judge the craftsmanship for yourself.
Franklin FAQs
Answers for Franklin , NC homeowners.
Why do Franklin homeowners choose Highlander?
Highlander is based in Franklin and serves Macon County from its primary showroom. Project timing and applicable warranty terms are confirmed for the specific scope rather than promised generically.
Related Roofing Services in Franklin · Macon County service hub
Do you handle small roof repairs in Franklin?
Yes. Highlander handles roof repairs in Franklin and provides a project-specific recommendation and written scope based on the condition found.
Related Roof Repair in Franklin · Macon County service hub
Can you help with additions for older Franklin homes?
Absolutely. We specialize in home additions and interior renovations that modernize older Franklin residences while adding structural value for growing families.
Related Home Additions in Franklin · Macon County service hub
What roofing and construction work does Highlander do most in Franklin?
In Franklin, the work we're asked for most is dimensional asphalt shingle roofing, residential repairs, master suite additions, and interior renovations. Traditional single-family homes, ridgetop residences, and historic valley farmhouses across Macon County. That mix shapes how we scope and sequence every Franklin project, from first inspection to final walkthrough.
Related Roofing Services in Franklin · Macon County service hub
Which roofing system holds up best at 2,119 ft in Franklin?
At 2,119 ft, Franklin's wind, rain and UV exposure pushes us toward dimensional asphalt roofing, with attention to drainage capacity and flashing at every transition. We specify against your specific address and exposure rather than defaulting to a single line of roofing products.
Related Roof Replacement in Franklin · Macon County service hub
Do I need a permit for roofing or construction work in Franklin?
Franklin falls under Macon County. Macon County permits are issued through the county Building Inspections department in Franklin, with the Town of Highlands handling work inside town limits separately. Roof replacements generally require a permit, and plateau projects in club and gated communities usually add a community design review step. We pull the permit and schedule inspections on every project.
Related Construction Division in Franklin · Macon County service hub
Still have questions? Talk with our team (828) 524-7773
Regional Coverage Local roofers serving the Macon County corridor.
Crews based in Franklin and Sylva cover Macon County and the towns around Franklin at 2,119 ft, with a service area that reaches Bryson City and Waynesville — if you're nearby, we're likely in your neighborhood this week.
Macon County Overview All Areas
Highlands
Macon County · 4,118 ft
Service Details
Otto
Macon County · 2,050 ft
Service Details
Sylva
Jackson County · 2,037 ft
Service Details
Cashiers
Jackson County · 3,484 ft
Service Details
Explore Locally Everything we cover in and around Franklin, NC
Local service pages, neighboring towns, Macon County coverage, and field guides written for Franklin conditions.
Services in Franklin
Roof Replacement in Franklin, NC
Roof Repair in Franklin, NC
Metal Roofing in Franklin, NC
Construction Services in Franklin, NC
Home Repair Services in Franklin, NC
Storm Damage Roofing in Franklin, NC
Nearby Towns We Serve
Roofing & Construction in Highlands, NC
Roofing & Construction in Otto, NC
Roofing & Construction in Sylva, NC
Roofing & Construction in Cashiers, NC
Franklin Field Guides
Energy Efficient Roofing: 5 Choices Before Mountain Roof Replacement
Ridge Vent vs. Box Vent: The 1:300 Balance for Mountain Homes
Pergola vs. Covered Patio for Western NC Mountain Yards
Skylight Replacement Costs in Western NC: 2026 Guide
Recent Work Near Franklin
Living Room Addition: Vaulted Gable & Stone Fireplace — Franklin, NC
Regional Coverage
Macon County Roofing & Construction Hub
All Western NC Service Areas
Roofing Division
Construction Division
Visit us Highlander Building Services — Franklin
40 Depot Street
Franklin, NC 28734
(828) 524-7773
Monday – Friday 8:00 AM – 5:00 PM
Saturday & Sunday Closed
Open 40 Depot Street, Franklin, NC 28734 in Google Maps
Franklin, NC Get my written estimate in Franklin
Tell us what you’re seeing at your Franklin property. A local Highlander team member responds during business hours to arrange an on-site visit in Macon County and a written, transparent estimate, with no obligation.
Get my written estimate in Franklin (828) 524-7773
Also serving the rest of Macon County .
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
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URL: https://highlandernc.com/service-areas/waynesville-nc
TITLE: Waynesville, NC Roofing | Highlander
------------------------------------------------------------------------

Waynesville, NC Roofing | Highlander
Skip to main content Roofing
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Waynesville, NC
Highlander Building Services Waynesville · Haywood County, NC
Waynesville, NC Roofing Contractor & Builder
Roofing & Construction · Serving Waynesville, NC · Haywood County
Highlander Building Services is a roofing company and licensed builder serving Waynesville, NC. The Sylva showroom is the nearest Highlander point of contact for this service area.
Call (828) 476-4000 Request an Inspection
Waynesville reality: Regular freeze-thaw cycles and winter snow accumulation that test attic ventilation and older roof deck integrity.
4.8★ Google · 158 reviews
Licensed & insured · family-owned since 2017
Franklin-based crews serving Waynesville and Haywood County
Wondering what a roof costs here? See 2026 Western NC price ranges .
Town Waynesville, NC
County Haywood County
Elevation 2,753 ft
Local Exposure Elegant historic home design (Queen Anne, Colonial) transitioning into contemporary mountain modern styles.
Quick answer
Does Highlander do roofing and construction in Waynesville, NC?
Yes. Highlander Building Services, Inc. serves Waynesville and the rest of Haywood County from our Sylva showroom at 28 Cross Stitch Mountain Rd, Sylva, NC 28779. We handle roof repair, roof replacement, metal roofing, gutters, and construction work built for Waynesville conditions.
— Local crews serving Waynesville, NC
— Call 828-524-7773 to reach the team directly
— Haywood County permitting and inspection experience
— Estimates scoped in person, not over guesswork
Nearest showroom
Sylva Showroom — 28 Cross Stitch Mountain Rd, Sylva, NC 28779
Open Monday – Friday, 8:00 AM – 5:00 PM. Walk in and see materials in person.
Visit the Sylva showroom
Drive Time How far are you from the Sylva showroom?
Enter your Waynesville street address or ZIP code and we will show the driving time and route from Waynesville to 28 Cross Stitch Mountain Rd, Sylva, NC 28779.
Your address, town or ZIP code Get drive time
Waynesville, Haywood County What roofs face in Waynesville
Serving Waynesville's historic districts and established Haywood County neighborhoods with expert roofing modernization and whole-home additions.
Historic district estates, mid-century residential neighborhoods, and newer hillside builds in Haywood County.
Waynesville's historic districts and hillside neighborhoods need roofing and exterior work that respects character while modernizing the building envelope. Highlander serves Haywood County homeowners with attic-ventilation correction, standing-seam metal, structural home additions, and renovation work designed for mountain freeze-thaw cycles.
Waynesville Site Realities
Construction Context
We specialize in home additions and structural modernization for Waynesville properties that need modern efficiency without losing character.
Style Tendency
Elegant historic home design (Queen Anne, Colonial) transitioning into contemporary mountain modern styles.
Local Insight
One of WNC's most established residential markets, featuring deep historic roots and a growing modern residential base.
Notable Areas
Main Street Historic District, Frog Level, Pigeon Street, Hyatt Creek, Lake Junaluska
Storm or Active Leak in Waynesville?
Storm damage assessment & temporary protection guidance.
Call (828) 524-7773 See What My Roof Needs
Services in Waynesville
Everything your Waynesville home needs, under one roof.
Roofing, construction, and design — coordinated by a single local team so Waynesville homeowners don't manage three contractors.
Roof Replacement
Full tear-off and re-installs engineered for Waynesville's wind, snow, and UV exposure. Waynesville sits at 2,753 ft in Haywood County, so underlayment, fastening, and tear-off timing are planned for that exposure.
Explore
Roof Repair
Targeted leak, flashing, and boot repairs for homes in the Waynesville area. Highlander serves Haywood County from its Franklin and Sylva showrooms.
Explore
Metal Roofing
Standing-seam systems built for Waynesville homes and long ownership horizons. Panel gauge, clip spacing, and fastener choices are set against the exposure we measure on site.
Explore
Storm Damage
Contractor documentation, temporary protection options, and storm-related roof repair. We document Waynesville storm losses across Haywood County the way carriers expect them recorded.
Explore
Additions & Renovations
Licensed general contractor work — master suites, kitchens, and full Waynesville home renovations. Additions are framed, flashed and sealed to the same standard as the roof they tie into.
Explore
Outdoor Living
Decks, covered porches, and pergolas designed for mountain views and weather. Waynesville builds carry Haywood County permits and the footing and drainage detail a sloped lot needs.
Explore
Start Your Waynesville Project (828) 524-7773
Roofing Services Roofing services in Waynesville, NC
Every roofing service Highlander offers is available in Waynesville — the full list lives on the roofing division page ; below is what matters most for Haywood County homes. Start with roof replacement in Waynesville , roof repair in Waynesville , metal roofing in Waynesville , or storm damage roofing in Waynesville .
Roof repair, roof replacement & metal roofing
The three calls we get most often from Waynesville.
Roof repair in Waynesville, NC
Leak and flashing repairs in Waynesville and across Haywood County — a repair when a repair is the right call.
Explore
Roof replacement for Waynesville mountain homes
Specified for the wind, ice, and moisture Waynesville sees at 2,753 ft.
Explore
Metal roofing in Waynesville, NC
Standing-seam systems sized for Waynesville's elevation-driven wind and snow loading.
Explore
Gutters, skylights & exterior water management
In Waynesville, most roof problems are water problems — we treat gutters, flashing, and skylights as one system.
Gutter installation in Waynesville, NC
Gutters and downspouts sized for the rainfall Waynesville homes actually get.
Explore
Skylights & daylighting
Skylight replacement and re-flashing for Waynesville homes.
Explore
Construction, design services & outdoor living
The same licensed team handles construction in Waynesville — see the construction division page for how additions, renovations, design, and outdoor living work.
Construction company in Waynesville, NC
Licensed NC General Contractor for additions and renovations in Waynesville.
Explore
Design services for Waynesville projects
Floor plans and elevations drawn for Waynesville lots at 2,753 ft.
Explore
Outdoor living projects in Waynesville
Porches, decks, and outdoor rooms for Waynesville mountain homes.
Explore
Local Conditions
Why mountain homes in Waynesville need the right roof and exterior system
Waynesville sits at roughly 2,753 ft in Haywood County. Pitch, exposure, site access and the county permitting office all change how a roof or an exterior project is detailed here, which is why every Waynesville scope is written after a site visit rather than from a template.
We specialize in home additions and structural modernization for Waynesville properties that need modern efficiency without losing character.
Serving Waynesville, NC · Roofing & Construction · NC GC #87668 · 4.8★ Google (as of September 2026)
(828) 524-7773
Request Inspection
Free Estimate Request Start with three simple contact details.
Tell us how to reach you about your Waynesville property. We will discuss the project details and appropriate next step after your request is stored.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Waynesville Proof What makes our work in Waynesville different.
Local conditions, project types, and homeowner priorities shift town to town. This is the operating context we plan for in Waynesville.
2,800 ft
Elevation
Frequent rain, snow, and freeze-thaw cycles
Historic + New
Housing Mix
Older homes and newer builds require different scopes
Documented
Proof
Full reroof case study from Waynesville
Job Highlights in Waynesville
CertainTeed Landmark: Weathered Wood
Full dimensional shingle replacement on a multi-level mountain home in Waynesville using CertainTeed Landmark shingles in Weathered Wood. Highlander is a CertainTeed ShingleMaster PREMIER Credentialed Contractor; applicable warranty eligibility and terms are confirmed for the specific project.
4,100 sq ft roof replacement • 4 days • CertainTeed Landmark system: Weathered Wood
View related project
Local planning, not generic scopes.
Highlander scopes each Waynesville project to the property and confirms the applicable work and warranty terms in writing.
Waynesville FAQs
Answers for Waynesville homeowners.
How do you handle historic roofing requirements in Waynesville?
We help homeowners select materials and colors that respect the historic district's character while modernizing the ventilation and underlayment systems to meet current mountain weather standards.
Related Roof Replacement in Waynesville · Haywood County service hub
Why is attic ventilation critical for Waynesville homes?
Waynesville's winter freeze-thaw cycles can cause ice damming on poorly ventilated roofs. We optimize airflow during every project to protect your roof deck and reduce heating costs.
Related Residential Roofing in Waynesville · Haywood County service hub
Can you manage whole-home additions in Haywood County?
Yes. From design and layouts to final framing, we manage significant home additions and footprint expansions for established Waynesville residential properties.
Related Home Additions in Waynesville · Haywood County service hub
What roofing and construction work does Highlander do most in Waynesville?
In Waynesville, the work we're asked for most is historic roof restoration, hillside home additions, attic ventilation correction, and standing seam metal. Historic district estates, mid-century residential neighborhoods, and newer hillside builds in Haywood County. That mix shapes how we scope and sequence every Waynesville project, from first inspection to final walkthrough.
Related Roofing Services in Waynesville · Haywood County service hub
Which roofing system holds up best at 2,753 ft in Waynesville?
At 2,753 ft, Waynesville's wind, rain and UV exposure pushes us toward historic roof restoration, with attention to drainage capacity and flashing at every transition. We specify against your specific address and exposure rather than a single default product.
Related Roof Replacement in Waynesville · Haywood County service hub
Do I need a permit for roofing or construction work in Waynesville?
Waynesville falls under Haywood County. Haywood County permits are issued through the county inspections department in Waynesville, with the town handling work inside its own limits and historic-district properties requiring additional review. Freeze-thaw detailing and ventilation corrections are the two items inspectors see most on re-roofs here.
Related Construction Division in Waynesville · Haywood County service hub
Still have questions? Talk with our team (828) 524-7773
Regional Coverage Serving the Haywood County Corridor.
Crews based in Franklin and Sylva cover Haywood County and the towns around Waynesville at 2,753 ft — if you're nearby, we're likely in your neighborhood this week.
Haywood County Overview All Areas
Sylva
Jackson County · 2,037 ft
Service Details
Asheville
Buncombe County · 2,134 ft
Service Details
Hendersonville
Henderson County · 2,152 ft
Service Details
Bryson City
Swain County · 1,752 ft
Service Details
Explore Locally Everything we cover in and around Waynesville, NC
Local service pages, neighboring towns, Haywood County coverage, and field guides written for Waynesville conditions.
Services in Waynesville
Roof Replacement in Waynesville, NC
Home Additions in Waynesville, NC
Roofing in Waynesville, NC
Roof Repair in Waynesville, NC
Storm Damage Roofing in Waynesville, NC
Construction & Remodeling in Waynesville, NC
Nearby Towns We Serve
Roofing & Construction in Sylva, NC
Roofing & Construction in Asheville, NC
Roofing & Construction in Hendersonville, NC
Roofing & Construction in Bryson City, NC
Waynesville Field Guides
Attic Ventilation in Waynesville: The Fix Most Winter Roof Problems Start With
Roof Replacement on Waynesville's Historic Homes: Doing It Without Losing the Character
Metal Roofing for Bryson City Vacation Rentals: What Owners Should Know
Common Signs Your Sylva Home Needs a Roof Inspection
Recent Work Near Waynesville
CertainTeed Landmark: Weathered Wood — Waynesville, NC
Regional Coverage
Haywood County Roofing & Construction Hub
All Western NC Service Areas
Waynesville, NC Get my written estimate in Waynesville
Tell us what you’re seeing at your Waynesville property. A local Highlander team member responds during business hours to arrange an on-site visit in Haywood County and a written, transparent estimate, with no obligation.
Get my written estimate in Waynesville (828) 524-7773
Also serving the rest of Haywood County .
NC GC #87668
North Carolina General Contractor license
Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
Google Business Profile reviews
19 WNC towns served
Across 10 mountain counties
Recent: Asphalt Shingles
Waynesville, NC · 4,100 sq ft roof replacement
Plan Before You Build.
Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
Sat–Sun: closed
Follow Highlander
Roofing Roofing
Residential Roofing in Western NC Roof Replacement Roof Repair Metal Roofing Synthetic Roofing (Brava) Specialty Roofing Seamless Gutters Skylight Installation Storm Damage Roofing Commercial Roofing
Construction Construction
Construction Division Home Additions Outdoor Living Design & Planning Siding & Exterior Exterior Improvements Discuss a Construction Project Build Your Project
Company Company
Our Story Our Showrooms Franklin Showroom Sylva Showroom Our Team Community Work With Us Contact Us
Resources Resources
Recent Projects Reviews Blog FAQ Financing Certifications Design & Layout Planning Leave a Google review
Primary Markets Primary Markets
Franklin Highlands Cashiers Sylva Franklin Showroom Sylva Showroom
Also Serving Also Serving
Brevard Bryson City Cherokee Cullowhee Dillsboro Hayesville Lake Glenville Lake Toxaway Murphy Otto Sapphire Scaly Mountain Waynesville
View All Service Areas
VELUX Certified
Certified skylight installer
CertainTeed ShingleMaster PREMIER Western North Carolina's only Premier credentialed contractor
Licensed
NC GC #87668
BBB A+
Accredited since 2020
NC General Contractor License #87668 Verify with the NC Licensing Board for General Contractors
BBB A+ Accredited since 2020 Better Business Bureau accredited business
CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
VELUX Certified Installer Skylight installation and flashing kits
Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
Franklin Showroom · Primary
Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Sylva Showroom
Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
© 2026 Highlander Building Services. · NC GC #87668 · BBB A+ Accredited
Privacy Policy & Terms Cookie preferences Accessibility
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Start a Conversation
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We use cookies to measure how the site is used and to improve our advertising. You can opt out any time. Privacy policy
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------------------------------------------------------------------------
URL: https://highlandernc.com/service-areas/bryson-city-nc
TITLE: Bryson City, NC Roofing | Highlander
------------------------------------------------------------------------

Bryson City, NC Roofing | Highlander
Skip to main content Roofing
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Bryson City, NC
Highlander Building Services Bryson City · Swain County, NC
Bryson City, NC Roofing Contractor & Builder
Roofing & Construction · Serving Bryson City, NC · Swain County
Highlander Building Services is a roofing company and licensed builder serving Bryson City, NC. The Sylva showroom is the nearest Highlander point of contact for this service area.
Call (828) 476-4000 Request an Inspection
Bryson City reality: Sudden Smoky Mountain deluges and high humidity that require superior flashing at all wood-to-metal transitions.
4.8★ Google · 158 reviews
Licensed & insured · family-owned since 2017
Franklin-based crews serving Bryson City and Swain County
Wondering what a roof costs here? See 2026 Western NC price ranges .
Town Bryson City, NC
County Swain County
Elevation 1,752 ft
Local Exposure Classic Smoky Mountain log and timber styles emphasizing durability and natural finishes.
Quick answer
Does Highlander do roofing and construction in Bryson City, NC?
Yes. Highlander Building Services, Inc. serves Bryson City and the rest of Swain County from our Sylva showroom at 28 Cross Stitch Mountain Rd, Sylva, NC 28779. We handle roof repair, roof replacement, metal roofing, gutters, and construction work built for Bryson City conditions.
— Local crews serving Bryson City, NC
— Call 828-524-7773 to reach the team directly
— Swain County permitting and inspection experience
— Estimates scoped in person, not over guesswork
Nearest showroom
Sylva Showroom — 28 Cross Stitch Mountain Rd, Sylva, NC 28779
Open Monday – Friday, 8:00 AM – 5:00 PM. Walk in and see materials in person.
Visit the Sylva showroom
Drive Time How far are you from the Sylva showroom?
Enter your Bryson City street address or ZIP code and we will show the driving time and route from Bryson City to 28 Cross Stitch Mountain Rd, Sylva, NC 28779.
Your address, town or ZIP code Get drive time
Bryson City, Swain County What roofs face in Bryson City
The gateway to the Smokies. We specialize in fast-turnaround roofing and deck expansions for vacation rental owners who need reliability between guest stays.
Log cabins, high-traffic vacation rentals, and traditional mountain bungalows.
Bryson City sits at the gateway to the Smokies, where vacation rentals, cabins, and family homes face sudden mountain deluges and heavy seasonal use. Highlander helps Swain County homeowners and short-term-rental operators with metal roofing, fast roof repair, deck and porch work, and exterior construction scheduled around the rental calendar.
Bryson City Site Realities
Construction Context
We specialize in porch repairs and deck expansions for short-term rental properties that must meet rigorous safety and durability standards.
Style Tendency
Classic Smoky Mountain log and timber styles emphasizing durability and natural finishes.
Local Insight
Outdoor-centric tourism hub where property owners need low-maintenance materials that can withstand heavy seasonal usage.
Notable Areas
Alarka, Deep Creek, Lands Creek, Fontana Lake area
Storm or Active Leak in Bryson City?
Storm damage assessment & temporary protection guidance.
Call (828) 524-7773 See What My Roof Needs
Services in Bryson City
Everything your Bryson City home needs, under one roof.
Roofing, construction, and design — coordinated by a single local team so Bryson City homeowners don't manage three contractors.
Roof Replacement
Full tear-off and re-installs engineered for Bryson City's wind, snow, and UV exposure. Bryson City sits at 1,752 ft in Swain County, so underlayment, fastening, and tear-off timing are planned for that exposure.
Explore
Roof Repair
Targeted leak, flashing, and boot repairs for homes in the Bryson City area. Highlander serves Swain County from its Franklin and Sylva showrooms.
Explore
Metal Roofing
Standing-seam systems built for Bryson City homes and long ownership horizons. Panel gauge, clip spacing, and fastener choices are set against the exposure we measure on site.
Explore
Storm Damage
Contractor documentation, temporary protection options, and storm-related roof repair. We document Bryson City storm losses across Swain County the way carriers expect them recorded.
Explore
Additions & Renovations
Licensed general contractor work — master suites, kitchens, and full Bryson City home renovations. Additions are framed, flashed and sealed to the same standard as the roof they tie into.
Explore
Outdoor Living
Decks, covered porches, and pergolas designed for mountain views and weather. Bryson City builds carry Swain County permits and the footing and drainage detail a sloped lot needs.
Explore
Start Your Bryson City Project (828) 524-7773
Roofing Services Roofing services in Bryson City, NC
Every roofing service Highlander offers is available in Bryson City — the full list lives on the roofing division page ; below is what matters most for Swain County homes. Start with roof replacement in Bryson City , roof repair in Bryson City , metal roofing in Bryson City , or storm damage roofing in Bryson City .
Roof repair, roof replacement & metal roofing
The three calls we get most often from Bryson City.
Roof repair in Bryson City, NC
Leak and flashing repairs in Bryson City and across Swain County — a repair when a repair is the right call.
Explore
Roof replacement for Bryson City mountain homes
Specified for the wind, ice, and moisture Bryson City sees at 1,752 ft.
Explore
Metal roofing in Bryson City, NC
Standing-seam systems sized for Bryson City's elevation-driven wind and snow loading.
Explore
Gutters, skylights & exterior water management
In Bryson City, most roof problems are water problems — we treat gutters, flashing, and skylights as one system.
Gutter installation in Bryson City, NC
Gutters and downspouts sized for the rainfall Bryson City homes actually get.
Explore
Skylights & daylighting
Skylight replacement and re-flashing for Bryson City homes.
Explore
Construction, design services & outdoor living
The same licensed team handles construction in Bryson City — see the construction division page for how additions, renovations, design, and outdoor living work.
Construction company in Bryson City, NC
Licensed NC General Contractor for additions and renovations in Bryson City.
Explore
Design services for Bryson City projects
Floor plans and elevations drawn for Bryson City lots at 1,752 ft.
Explore
Outdoor living projects in Bryson City
Porches, decks, and outdoor rooms for Bryson City mountain homes.
Explore
Local Conditions
Why mountain homes in Bryson City need the right roof and exterior system
Bryson City sits at roughly 1,752 ft in Swain County. Pitch, exposure, site access and the county permitting office all change how a roof or an exterior project is detailed here, which is why every Bryson City scope is written after a site visit rather than from a template.
We specialize in porch repairs and deck expansions for short-term rental properties that must meet rigorous safety and durability standards.
Serving Bryson City, NC · Roofing & Construction · NC GC #87668 · 4.8★ Google (as of September 2026)
(828) 524-7773
Request Inspection
Free Estimate Request Start with three simple contact details.
Tell us how to reach you about your Bryson City property. We will discuss the project details and appropriate next step after your request is stored.
First name, email and phone are required
No budget, address, timeline, or project description required
Prefer to talk directly?
(828) 524-7773
Three fields · one step
How should Highlander reach you?
We will ask about the property and scope during follow-up.
First name
Email
Phone number
Request My Free Estimate By submitting, you ask Highlander Building Services, Inc. to contact you about this project by phone or email. See our Privacy Policy .
4.8★ Google · 158 reviews
Licensed and insured
Crews based in Franklin, serving Western North Carolina
Bryson City Proof What makes our work in Bryson City different.
Local conditions, project types, and homeowner priorities shift town to town. This is the operating context we plan for in Bryson City.
Vacation Rentals
Market
Short-turnaround work matters here
Smokies
Weather
Storm exposure and tree cover are common issues
Protection
Priority
Fast documentation for remote owners
Local planning, not generic scopes.
Highlander scopes each Bryson City project to the property, documents the proposed work, and confirms applicable warranty terms in writing. Documented Bryson City projects are added here as they are published.
Bryson City FAQs
Answers for Bryson City homeowners.
How do you handle roof work for vacation rentals in Bryson City?
We coordinate timing around guest turnover windows, ensuring that large-scale work like roof replacement or deck repair doesn't interfere with your rental income. We can also handle site updates for remote owners.
Related Roof Replacement in Bryson City · Swain County service hub
Which roofing material is best for Swain County cabins?
Standing seam metal is our top recommendation for Bryson City cabins. It sheds debris and heavy rainfall effectively, resists the high humidity of the Smokies, and offers a long service life suited to mountain conditions.
Related Metal Roofing in Bryson City · Swain County service hub
Do you handle deck safety inspections in Bryson City?
Yes. With the high volume of vacation rentals in Swain County, we provide professional deck and porch safety inspections to ensure your structures meet code and are safe for guest usage.
Related Outdoor Living in Bryson City · Swain County service hub
What roofing and construction work does Highlander do most in Bryson City?
In Bryson City, the work we're asked for most is standing seam metal roofing, deck & porch expansions, tree-damage repair, and vacation rental maintenance. Log cabins, high-traffic vacation rentals, and traditional mountain bungalows. That mix shapes how we scope and sequence every Bryson City project, from first inspection to final walkthrough.
Related Roofing Services in Bryson City · Swain County service hub
Which roofing system holds up best at 1,752 ft in Bryson City?
At 1,752 ft, Bryson City's wind, rain and UV exposure pushes us toward standing seam metal roofing, with attention to drainage capacity and flashing at every transition. We specify against your specific address and exposure rather than a single default product.
Related Roof Replacement in Bryson City · Swain County service hub
Do I need a permit for roofing or construction work in Bryson City?
Bryson City falls under Swain County. Swain County permitting runs through the county inspections office in Bryson City, and work on the Qualla Boundary follows tribal review processes rather than county permitting. We confirm which applies before scoping and handle the coordination either way.
Related Construction Division in Bryson City · Swain County service hub
Still have questions? Talk with our team (828) 524-7773
Regional Coverage Serving the Swain County Corridor.
Crews based in Franklin and Sylva cover Swain County and the towns around Bryson City at 1,752 ft — if you're nearby, we're likely in your neighborhood this week.
Swain County Overview All Areas
Cherokee
Swain County · 2,001 ft
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Dillsboro
Jackson County · 2,041 ft
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Sylva
Jackson County · 2,037 ft
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Waynesville
Haywood County · 2,753 ft
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Metal Roofing in Bryson City, NC
Roofing in Bryson City, NC
Roof Repair in Bryson City, NC
Roof Replacement in Bryson City, NC
Storm Damage Roofing in Bryson City, NC
Construction & Remodeling in Bryson City, NC
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Roofing & Construction in Cherokee, NC
Roofing & Construction in Dillsboro, NC
Roofing & Construction in Sylva, NC
Roofing & Construction in Waynesville, NC
Bryson City Field Guides
Metal Roofing for Bryson City Vacation Rentals: What Owners Should Know
Attic Ventilation in Waynesville: The Fix Most Winter Roof Problems Start With
Roof Replacement on Waynesville's Historic Homes: Doing It Without Losing the Character
Common Signs Your Sylva Home Needs a Roof Inspection
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CertainTeed Landmark: Weathered Wood — Waynesville, NC
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Bryson City, NC Get my written estimate in Bryson City
Tell us what you’re seeing at your Bryson City property. A local Highlander team member responds during business hours to arrange an on-site visit in Swain County and a written, transparent estimate, with no obligation.
Get my written estimate in Bryson City (828) 524-7773
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NC GC #87668
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Family-owned in Franklin since 2017
Showrooms in Franklin & Sylva
4.8★ · 158 Google reviews (as of September 2026)
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19 WNC towns served
Across 10 mountain counties
Recent: Metal Roofing
Highlands, NC · 3,200 sq ft roof replacement
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Roof, addition, or storm damage, supported by expert Design. One local team, one named contact.
Get My Written Estimate (828) 524-7773
Roofing and construction across Western North Carolina, with local crews and one named contact since 2017.
Highlander Building Services, Inc. 40 Depot Street
Franklin, NC 28734
(828) 524-7773 info@highlandernc.com Office Hours Mon–Fri 8:00 AM – 5:00 PM
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CertainTeed ShingleMaster PREMIER Credentialed Contractor Western North Carolina's only Premier credentialed contractor; specific warranty eligibility and terms are confirmed per project
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Family-owned in Franklin since 2017 Showrooms in Franklin & Sylva
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Highlander Building Services, Inc. 40 Depot Street, Franklin, NC 28734 (828) 524-7773 Monday – Friday, 8:00 AM – 5:00 PM Get directions
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Highlander Building Services, Inc. 28 Cross Stitch Mountain Rd, Sylva, NC 28779 (828) 476-4000 Monday – Friday, 8:00 AM – 5:00 PM Get directions
Highlander Building Services, Inc. (formerly Highlander Roofing Services) · NC GC #87668 · Est. 2017 · (828) 524-7773
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